5-7 Humffray Street North, 3350 Ballarat, Australia
#20 of 31 hotels in Ballarat
Guests' ChoiceBased on 1704 hotel reviews
7.8Cleanliness
8.3
Comfort
8.4
Location
8.7
Facilities
7.9
Staff
7.6
Value for money
8.3
Free Wifi
8.1
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End of dialog contentReviewed: November 7, 2024
Peter
AustraliaParking a bit tight
Clean
Stayed in November 2024
Reviewed: November 3, 2024
Hugo
AustraliaThe lack of hot water in the morning for the shower.
Location was excellent, close to city centre and cafes. The bedroom was a good size as was the bathroom.
Stayed in November 2024
Reviewed: October 30, 2024
Carstan
Australiaall the boxes ticked
Stayed in October 2024
Reviewed: October 28, 2024
Julie
AustraliaThe grout in the shower was mouldy😩 the non slip mat for the shower was also mouldy underneath. Ice tray in the freezer was broken into 3. Window blinds and furniture outdated and need an upgrade
Comfortable bed,clean linen. Floodwaters were clean and not stained
Stayed in October 2024
Reviewed: October 27, 2024
Michael
AustraliaThe spa bath was poor the required configuration of the shower curtain was confusing,
Comfy bed good Wi-Fi great location ok facilities good pressure from the shower,
Stayed in October 2024
Reviewed: October 27, 2024
Mick
AustraliaThe water pressure in the sink and basin was very low. Shower pressure was very good.
The room size was great.
Stayed in October 2024
Reviewed: October 24, 2024
Keith
AustraliaVery clean and quiet.
Stayed in October 2024
Reviewed: October 21, 2024
Clugston
AustraliaThere was hair in the bathroom
Good easy position. New facilities
Stayed in October 2024
Reviewed: October 14, 2024
Ann-maree
AustraliaNot much
Always nice and clean Good central location
Stayed in October 2024
Reviewed: October 14, 2024
Craig
Australianothing
all wa sgood
Stayed in October 2024
Reviewed: October 13, 2024
Sonia
Australiakettle was dirty so we couldn't boil the water
bed heater
Stayed in October 2024
Reviewed: October 13, 2024
Stephanie
AustraliaNever met a human that worked there so I cannot judge the staff members. Both nights I had trouble sleeping because of the noise of the traffic around. I cannot blame you for that as living where we cannot see a neighbour you get used to different noises. The room was brighter than I would have liked it to over night with the blinds not really blocking all the external light from getting into the room. The carpark was unfortunately not as user friendly as I would have liked it especially when we had to bring the biggest ute to town as its the most comfortable for my husband to ride home from my husbands surgery, I might not have loved it even if i was in my little car. My lack of decent sleep (however I will say that no matter where I was sleeping I would not have slept very good just because of what was going on.)
On the second night I was there on my own and I felt safe enough to sleep. Good size shower space Nice sized room. I did see that there was a message from house keeping that said they had been but saw the do not disturb sign so that is good to know.
Stayed in October 2024
Reviewed: October 10, 2024
Brent
AustraliaN/A
Stayed in October 2024
Reviewed: October 9, 2024
Colin
AustraliaThe magnetic card door entry looked to be very old.
The location was central and the room was quiet.
Stayed in October 2024
Reviewed: October 6, 2024
Marina
AustraliaThe hallway was very noisy. The acoustics meant you heard everything going on in other people’s room in the late hours of the night. The bathroom was very dated. The shower area showing lots of wear and tear. I avoided having a shower in there.
Location. Room was small but comfortable.
Stayed in October 2024
Reviewed: October 6, 2024
Jenny
AustraliaI liked that it had a microwave, comfortable bed and pillows. it was very clean, and the air conditioner worked and was quiet. The parking was off the street and easy to access. the reception personal was very helpful.
Stayed in October 2024
Reviewed: October 5, 2024
Bruce
AustraliaThe room had a connecting door to the room beside us. It was not sound proof and we were woken up very early. Shower had hair in the drain. Carpet had an oily stain.
Location was perfect for shopping and meals
Stayed in October 2024
Reviewed: October 2, 2024
Teck
AustraliaA bit of noises at night.
In the city centre and convenient
Stayed in October 2024
Reviewed: September 27, 2024
Bernhard
AustraliaUnfortunately, we had to speak to the manager after a chair broke and my wife fell/rolled onto the floor. The chairs seemed to have flimsy legs.
Stayed in September 2024
Reviewed: September 23, 2024
Jill
AustraliaNeeds a little updating. The curtain at the front needs something added so anyone walking past cannot see into the room to the bed. From outside the bed is in the line of sight.
The room was large but very basic. The crockery was very basic and limited. clean, nice but basic.
Stayed in July 2024
Reviewed: September 21, 2024
Shirley
AustraliaThe bed was too firm.
Ground floor units, parking at the door. Clean and warm room. Good location.
Stayed in September 2024
Reviewed: September 21, 2024
Carol
AustraliaNo- one at Reception most times.
Location, price good. Basic but clean.
Stayed in September 2024
Reviewed: September 16, 2024
Rudlin
AustraliaThere was reduced privacy at the front window since the curtains are fitted back to font and one couldn't open the curtains as people would look straight onto the bed.
The unit was spacious and clean.
Stayed in September 2024
Reviewed: September 15, 2024
David
AustraliaThe only downfall was the shower in the morning was just lukewarm ( if I’m being generous). Not ideal on a cold morning. A colleague of mine in another room had the same experience..although the night before was perfect!
Good property. Nice and central.. Clean and spacious!
Stayed in September 2024
Reviewed: September 13, 2024
Vasilios
AustraliaEverything in the room was excellent. As I stated, seemed as if everything in the room was new and fresh.
The room and all the furntiture seemed new, very clean, no odours. Queen sized Bed very comfortable. The room was a large enough, bathroom new and very clean.
Stayed in September 2024
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