Waking up to a construction site at 7am with literal jack hammer, waking up to the sound of the elevator give my sore was directly across from the elevators. Bathroom had no fan which was then hard to get ready with everything fogged up.

It was an easy location for event that was on at the same hotel

Stayed in July 2024

We stayed for my wife's 50th birthday, there was wine, chocolate and a cute little pinata in the room for her

Stayed in June 2024

Not that the hotel had anything to do with it, but construction of the new metro line outside kept from another wise beautiful spot.

The staff was very helpful, friendly, and attentive.

Stayed in April 2024

When we booked we asked about parking as we have a small van, which doesn't fit in all car parks. We were told there was open air parking, but the open air car park was closed. The van didn't fit in the undercover car park. There was construction across the road, so we had nowhere close to park. Due to the location of the hotel we had to drive places. We knew that when we booked. But having to think about parking every time we left was really inconvenient.

The hotel was super clean and the beds were comfy.

Stayed in May 2024

Shower, draft in bathroom, too long for staff to open the boom gate for carpark due to size of car

Stayed in June 2024

nothing.

Booking, check in was smooth and the invoicing at the end was easy. Awesome location and great value.

Stayed in June 2024

It was a little tired, scratched doors, curtains difficult to pull and broken, not enough power points at the bed for all the modern charging requirements. Also - breakfast was very slow waiting for coffee very slow and when it arrived it was cold. Cocktails were also slow in the bar. Wasn’t impressed with their steaks - taste was wonderful but it was small and flat - supposed to be 300g and would be lucky to have been 100g and that’s more than shrinkage with cooking.

Great bar, amenities were good, staff were great and it was clean & comfortable - great number of mirrors in the room!

Stayed in June 2024

Poor lighting in room, no ceiling lights, only lamps. No exhaust in bathroom. Online welcome QR didn't work properly and could not work out mini bar costs or how to operate the old style thermostat and ac unit. No decafe coffee. Barista coffee was not included in breakfast pricing with room. Had to pay extra. Breakfast was nice but menu was very limited. Also ran out of bananas. Seemed not to be well stocked. Price of parking was expensive given there is no alternative parking and plenty at hotel. Should be complimentary. Room was affordable but might have selected somewhere else if I had known parking was $60 for two nights

The restaurant downstairs was stylish. Hotel has a nice vibe. Toiletries were very nice

Stayed in June 2024

There was a small amount of mould in the bathroom. The window looked out over a construction site, which was fine but unexpected. Would have been good to know parking was $30 in advance.

Foyer was beautiful. Enjoyed the artworks and the staff were very friendly and helpful.

Stayed in June 2024

Difficult to find due to road work. Room needed updating. Room service and breakfast very ordinary.

Stayed in June 2024

No complaints

Pleasant stay, will be back

Stayed in May 2024

Ordered room service as restaurant was closed ( Monday ) It was cold and very ordinary

Stayed in June 2024

The staff never attempted to help us with the parking problem. They did not care at all which was quite shocking for a hotel. He just told us vaguely that there’s parking nearby. As we’re from another state & not familiar with the place, we asked for the nearby parking address and he just said that he doesn’t have the details. I asked if we can park in front & he said we can’t. I went back to the Front Desk a few times just in case a space becomes available which was quite frustrating. When I went back at night, he just said, “customers were parking in front even if they’re not allowed to & we can’t do anything”. I was speechless & extremely disappointed.

Stayed in June 2024

The hair in the shower The TV that didn't work The cold room service breakfast

The beds were great The staff

Stayed in June 2024

When we arrived we were told they had over booked our suite and we were given a very poor adjoining room you could hear the lift. We were travelling with a toddler and an infant so my husband had to sleep in one room with one child and me in the other with our baby. We ordered room service on the first night including 2 glasses of $30 each champagne- it arrived flat and was obviously from an old bottle, we explained this to the hotel, they did nothing. We did not return for our included breakfast on the second morning. The whole experience was awful and the staff did not care less about our suite not being available - they tried to pass off the adjoining rooms as an ‘upgrade’ and basically made us feel like we should just get over it.

Stayed in June 2024

It took 3 hours to get room service, breakfast menu low variety, Heating didnt work in room.

Good location

Stayed in June 2024

There was on going construction, i think for future light rail. It was a bit challenging at times getting to the building. We had to walk around the construction, scaffolding.

Breakfast I had first morning. It was expensive, $30. Delicious for me though. The location was not bad.

Stayed in June 2024

No exhaust fan in the bathroom (or toilet brush - which my husband didn't enjoy!) There are substantial construction works going on directly opposite the hotel which, while obviously out of the hotel's control, sound like a helicopter hovering and continue for all daylight hours – so maybe take earplugs if you fancy a lie in.

Clean and comfortable, reception staff were warm and welcoming.

Stayed in June 2024

More Tea bags and sugar.

The whole set up and location is great.

Stayed in June 2024

Bathroom didn’t have an exhaust fan

Very clean and looks beautiful

Stayed in June 2024

Breakfast disorganised chaos, food poor quality and sub par service. Requested two bowls and sets of cutlery on first night which took an hour to come up. Car park small and full on Friday night arrival with surrounding streets a construction zone.

Rooms were clean and relatively fresh. Dinner was excellent both food and service

Stayed in June 2024

The room had a musky smell, there was only one face washer, the tap in the bathroom sink was falling apart, the bathroom was unclean and unkept to the point where we refused to use the shower, the lamps were dusty etc. We did not enjoy our stay here and were happy to leave.

Stayed in June 2024

Beware - The price listed on booking was not the price that was requested at the hotel. $30 parking is steep

Everything is nice

Stayed in June 2024

My bathroom was disgusting, my partner was meant to be taken on a romantic lil trip, but instead he wished to stay at his house. The bathroom smelt strongly of urine, I cleaned the bathroom floors myself trying to rid the smell and the shower was moldy. I’ve stayed at most QT’s and this one is not a QT, it’s a run down Rydges with some tacky lamps.

The bar and grill

Stayed in June 2024

1. Vomit on the wall and on and near the button for the elevators at Basement level. Told reception staff on check in and was still there when we left. 2. Given a room next to the lifts that were operating very busy, when asked to be relocated it became a drama and we were told we would have to pay for a different room. 3. Towels had dirty black marks on them

Have stayed here before and always loved it but this time not so much. The only thing I liked about it was the number plate recognition On entry to the car park

Stayed in June 2024