We found a plaster stuck to the back of our TV remote - unclear as to whether it was used or not, but it didn't fill us with confidence in how thorough the cleaning staff were being if that somehow went unnoticed!

The staff were all very helpful and friendly (when we informed them about the plaster, she lady at reception waived our parking fees and was very apologetic). I thought the facilities & toiletries provided in the room were good, and the beds were very comfortable.

Stayed in February 2024

Room service and front desk wasn't available as promptly or at all when needed. Seemed very under staff or not well staffed. I worked in 5 star hotels for many years and know what basic service is and I didn't feel it this visit unlike last visit prior to Covid when service and facilities were both exception. I feel standards have lowered and rates increased.

Room was adequate with nice view and furnishings but some of the nicer touches evident in my last stay weren't present such as quality glassware in rooms.

Stayed in January 2024

Water pressure in bathroom was not great at all.

Room was lovely, restaurnat and bar areas were great. Onsite parking available. Great proximity to all the places we were intending to visit.

Stayed in February 2024

The AC is quite noisy even when turned down to min Low water pressure

Bikes available and they give helmets and locks. Good staff

Stayed in February 2024

The carpet was a little old.

The Breakfast food was great. That was the only meal I ate there.

Stayed in February 2024

Building site next door

Location

Stayed in February 2024

There are some construction works going on at the moment but if you get a room at the back, it's fine. We had problems with the aircondition in our room but got a fan and you could also open the door to the balcony which was good.

QT has got a very good location. Pretty close to the city center (shops, restaurants, cafés nearby). Lake Burley Griffin within walking distance. Great interior design, amazing food in the restaurant.

Stayed in February 2024

Balcony balustrades could be cleaner and cobwebs cleared. The construction site across the road is a pain but it’s not the hotel’s fault. Would be excellent if the QT had a pool…

Excellent hotel. Very comfortable rooms and beds. Staff are very friendly and helpful. Bike hire is really helpful. Location is not bad, considering everything is spread out in canberra

Stayed in February 2024

The exhaust fan in my bathroom would not turn off, so you could hear it all night, they offered me a new room, but it was similar.

Smell in the lobby, service

Stayed in December 2023

Bathroom could use a little TLC but was clean so ok. Suggest maybe a fitted bottom sheet on the bed.

Room clean. Bed comfy. Great room service, friendly staff.

Stayed in January 2024

The actual hotel had clearly had a renovation but the bones are still an older design. The exhaust fan in the bathroom was ineffectual and the small balcony was covered in cobwebs.

The staff were fantastic, pleasant, and friendly. The rooms were a good size and the beds were very comfortable. We liked that you could have fresh air via the balcony or open window. The dyson hair-dryer and straighteners were a great add on

Stayed in December 2023

Was under construction, so a bit hard to find the entrance. No fridge.

Comfort and clean room near city

Stayed in December 2023

Parking was $30 so we parked on the street instead. We were still charged for Parking but hotel is sending a refund.

Stayed in January 2024

We weren’t informed the room has a shared balcony and a bit surprised seeing other people walking past outside the room. It’s not a big issue but if I’d have known I’d chose not to have the room with a shared balcony. Also wasn’t aware of pets are allowed, which is also perfectly fine, but if I’d have known I’d ask my room not to be close to rooms that have dogs (which some have barked a bit in the night).

Staff was very friendly and helpful about giving directions to restaurants and the lake for the drone show.

Stayed in January 2024

Excellent location. Separate room with fold out bed for the kids makes sleeping much easier at night and an extra bathroom. Exceptional extras including coffee machine, milk frother, robes, Kevin Murphy toiletries and Dyson styler. The room was spacious and the bed was very comfortable. Will definitely book here again

Stayed in January 2024

Restaurant and bar not only expensive but staff issues affected food quality. No safe nor toilet brush in the room. These are expected items in Hotel rooms. Ate and drank elsewhere after the first meal.

Good parking. Great views from room. Good location to visit museums etc and local shops, bars and restaurants

Stayed in January 2024

Bathroom step into shower

The position Member of Priority club

Stayed in January 2024

Roadworks!

Price. Decor. Vibe.

Stayed in January 2024

Price of meals Stained sheets

The vibe

Stayed in January 2024

Nothing

Great location, lovely small boutique hotel with great bar and restaurant.

Stayed in December 2023

N/A

Good view

Stayed in December 2023

Lots of noise from the aircon and early noise from the construction outside. Entry to the hotel was obscured.

The room was clean, tidy and comfortable. The restaurant was of a high standard, and the meals at dinner were large.

Stayed in December 2023

Room was smaller than expected. Definitely paying for the view.

Amazing views and convenience to places around Canberra

Stayed in December 2023

Bathrooms were a little tired...

Aesthetically a fabulous hotel.

Stayed in December 2023

The cleanliness could have been better.

Having lived in Canberra a while back, it was lovely to see that so much and nothing at all had changed.

Stayed in December 2023