Reviews of QT Melbourne 5 stars
133 Russell Street, 3000 Melbourne, Australia
#20 of 212 hotels in Melbourne
Guests' ChoiceReview score
Based on 2320 hotel reviews
8.9Score breakdown
-
Cleanliness
9.4
-
Comfort
9.5
-
Location
9.6
-
Facilities
9.2
-
Staff
9.3
-
Value for money
8.6
-
Free WiFi
8.7
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 30 November 2022
Jane
United Kingdom4 reviews1 helpful vote8.0“Quite solid hotel”- • Leisure trip
- • Family with young children
- • QT King Room
- • Stayed 3 nights
- • Submitted via mobile
Staff on nights could have been friendlier and more helpful. Travel cot wasn't set up as requested which meant a delay when we had already arrived in the early hours with our little boy and were extremely tired. Complimentary water would have been nice to be included.
Lovely spacious room in a really great location. We liked the quirkiness of the lifts and music etc
Stayed in November 2022
-
Reviewed: 29 November 2022
John
New Zealand20 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • QT King Room
- • Stayed 5 nights
- • Submitted via mobile
Everything about this property was fantastic
Stayed in November 2022
-
Reviewed: 26 November 2022
Adriana
Brazil7 reviews9.0Superb- • Leisure trip
- • Solo traveller
- • QT King Room
- • Stayed 2 nights
- • Submitted via mobile
I did not like the food
I do like the location.
Stayed in November 2022
-
Reviewed: 24 November 2022
Charlotte
Australia44 reviews5 helpful votes9.0“Great location and well appointed”- • Leisure trip
- • Family with young children
- • QT King Room
- • Stayed 2 nights
- • Submitted via mobile
Minor things - ironing board cover has seams, so had to put a towel over it to avoid crease marks in my clothes, hard to work out how to turn on/off all lights, lack of accessible usb ports
Loved the decor and room facilities - neat sofa work table setup, very comfortable beds, could open a window for some outside air. Rooms very quiet, well appointed minibar, great quality bathroom products (Kevin Murphy)
Stayed in November 2022
-
Reviewed: 14 November 2022
Elizabeth
New Zealand162 reviews6 helpful votes10“Lovely hotel!”- • Leisure trip
- • Couple
- • QT King Room
- • Stayed 1 night
It was all great!
I love this hotel! From the lovely welcome, the decor, the super comfortable bed! The best bed I have slept in ever! The bed in Auckland QT was just as good please pm with brand & model
Stayed in November 2022
-
Reviewed: 8 November 2022
Rebecca
Australia34 reviews2 helpful votes10“Great staff, rooms are clean and comfortable, value for money.”- • Leisure trip
- • Couple
- • QT Executive King Room
- • Stayed 5 nights
Upgraded my room for "City Views" but was on the 5th floor with a view of a crane.
The staff were so friendly whether checking in or coming back from being out. The rooms were a perfect size, clean and comfortable. Housekeeping came at the same time every day. Bed's were so comfortable. Bathroom was very clean and a huge size.
Stayed in November 2022
-
Reviewed: 7 November 2022
Maria
Australia5 reviews10“We had a very pleasant stay at QT Melbourne and would definitely stay there again!”- • Leisure trip
- • Couple
- • QT King Room
- • Stayed 3 nights
The movie selections available on the TV was very limited. Also, there were no slippers provided to use within the room
All the staff we came across were lovely. We were celebrating my partner's birthday and Sarah and the crew decorated our room with balloons, a banner and printed out a photo of him that I'd provided. It was was such a nice touch and my partner was surprised and delighted! The hotel is also in such a prime position, so close to everything!
Stayed in November 2022
-
Reviewed: 1 November 2022
Wendy
Australia6 reviews1 helpful vote10“best anniversary stay ever!”- • Leisure trip
- • People with friends
- • QT King Room
- • Stayed 2 nights
- • Submitted via mobile
comfortable, clean and amazing atmosphere
Stayed in October 2022
-
Reviewed: 27 October 2022
Fiona
Australia19 reviews1 helpful vote8.0“Fun Hotel”- • Leisure trip
- • Family with young children
- • QT King Room
- • Stayed 2 nights
- • Submitted via mobile
My negative was the housekeeping, even though we placed our please tidy the room card at 9.45am when we arrived back at 12.30pm it wasn't done and we had to ask housekeeping when and it wasn't on the schedule with that person and someone came at 2pm . That's only negative.
I really like the QT Style and staff were really friendly. Room service was good and reasonably priced for this city location. Breakfast in the restaurant was great .
Stayed in October 2022
-
Reviewed: 27 October 2022
Irene
Australia18 reviews1 helpful vote8.0Very good- • Leisure trip
- • People with friends
- • QT Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Old, ugly building outside our window. Price is steep for the standard of the room. We arrived at about 10pm and wanted something to eat.. In room dining menu was very limited, bar upstairs stopped serving food. so went to bed hungry.
Location is great, easy walk to shopping and Flinders Station. Room was comfortable
Stayed in October 2022
-
Reviewed: 24 October 2022
Renee
Australia16 reviews9.0“excellent”- • Business trip
- • Couple
- • QT Twin Room
- • Stayed 1 night
- • Submitted via mobile
we had to wait 45 mins for our room to be ready.
all of it, including the roof top bar.
Stayed in October 2022
-
Reviewed: 23 October 2022
Alexander
Australia5 reviews8 helpful votes8.0“one night only, loved the room and the comfy bed.”- • Leisure trip
- • Couple
- • QT Deluxe King Room
- • Stayed 1 night
- • Submitted via mobile
disappointed it wasn’t the legendary qt breakfast buffet
great location for the cbd and well equipped and styled rooms
Stayed in October 2022
-
Reviewed: 23 October 2022
Mat
Australia13 reviews1 helpful vote10“Can't wait to come back”- • Leisure trip
- • Couple
- • QT King Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing we didn't like...everything was above expectations.
Loved the personal, professional service and the quirky vibe.
Stayed in October 2022
-
Reviewed: 23 October 2022
Kayla
Australia1 review9.0Superb- • Leisure trip
- • Couple
- • QT King Room
- • Stayed 2 nights
- • Submitted via mobile
We had some issues with the aircon - had to call to have the temperature changed.
Great location, amazing bed and great extra touches.
Stayed in October 2022
-
Reviewed: 23 October 2022
Joelkelly
Australia7 reviews8.0“Very good overall”- • Leisure trip
- • Family with young children
- • QT King Room
- • Stayed 3 nights
- • Submitted via mobile
Slow to clean room each day. Value for money is moderate
Clean. Great location. Modern. Great facilities.
Stayed in October 2022
-
Reviewed: 22 October 2022
Alexandra
Australia1 review10“Great location & super cool!!”- • Leisure trip
- • Couple
- • QT Executive King Room
- • Stayed 1 night
- • Submitted via mobile
Such a cool vibe, great bars, excellent food and the rooms were beautiful & spacious.
Stayed in October 2022
-
Reviewed: 19 October 2022
Margot
Australia5 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • QT King Room
- • Stayed 1 night
Overpriced breakfast as an inclusion with price. We thought for the cost we were going to get a buffet style breakfast OR a better offering from a la carte menu.
Staff were exceptional. Everyone we encountered went above and beyond during our stay. Rooms were stunning and exceeded our expectations. Looked better than the photos!
Stayed in September 2022
-
Reviewed: 18 October 2022
Tito
United Kingdom13 reviews3 helpful votes9.0“cool hangout. central. great rooftop bar.”- • Leisure trip
- • Couple
- • QT Deluxe King Room
- • Stayed 5 nights
- • Submitted via mobile
martini bar closed early
style
Stayed in October 2022
-
Reviewed: 16 October 2022
Witherington
Australia1 review10“Heaven!”- • Leisure trip
- • Couple
- • QT King Room
- • Stayed 2 nights
- • Submitted via mobile
Room was a little hot despite aircon but manageable
Cool vibes. Gorgeous room - comfiest beds!
Stayed in October 2022
-
Reviewed: 13 October 2022
Danny
Australia2 reviews1 helpful vote10“I'll be back!”- • Business trip
- • Solo traveller
- • QT King Room
- • Stayed 2 nights
nothing
size, comfort, linen, pillows. all good.
Stayed in September 2022
-
Reviewed: 11 October 2022
Lauren
Australia5 reviews8.0“Impeccable rooms and idyllic location!”- • Leisure trip
- • Couple
- • QT Executive King Room
- • Stayed 1 night
- • Submitted via mobile
We phoned for extra towels which we never received, which was fine because they seemed so busy! Such a small thing given how gorgeous and immaculate our stay was.
The location and hotel facilities were amazing! Stunning rooftop bar! Friendly staff. We loved the room including the bath, comfortable bed and Dyson hairdryer.
Stayed in October 2022
-
Reviewed: 8 October 2022
Amr
Australia17 reviews2 helpful votes8.0Very good- • Leisure trip
- • Couple
- • QT Deluxe Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Style, comfort and location
Stayed in October 2022
-
Reviewed: 8 October 2022
Lachlan
Australia29 reviews2 helpful votes8.0“Our favourite hotel in Melbourne.”- • Leisure trip
- • Couple
- • QT King Room
- • Stayed 2 nights
- • Submitted via mobile
Could do with a ‘frequent visitor’ perks system.
I’ve stayed her a dozen times or more. Love it.
Stayed in September 2022
-
Reviewed: 6 October 2022
Debra
Australia47 reviews2 helpful votes8.0Very good- • Leisure trip
- • People with friends
- • QT King Room
- • Stayed 2 nights
- • Submitted via mobile
Bed was soft and uncomfortable
Super location, pity people are not interested in the pop up cocktail bar downstairs. It was closed when we returned early from dinner on a Saturday night 🥴
Stayed in October 2022
-
Reviewed: 5 October 2022
Mary
Australia2 reviews9.0“Fantastic experience”- • Leisure trip
- • Family with young children
- • QT King Room
- • Stayed 3 nights
- • Submitted via mobile
Mattress was very soft!!
Perfect
Stayed in October 2022
