The stay was OK however we have just received a charge for drinks from the mini bar that we did not consume We did not consume drinks from the mini bar as we considered them overpriced and purchased drinks away from the premises and drank them in our room If we took drinks from the mini bar we would have paid for them

Stayed in March 2023

the room was very noisy with lots of yelling from the street.

Stayed in March 2023

bed mattress extremely soft

size

Stayed in March 2023

no parking on property

rooms were clean

Stayed in January 2023

Having said the above, the staff at QT Melbourne were a letdown compared to QT Newcastle and QT Sydney. Cold, unwelcoming and abrupt. This was only isolated to the restaurant during breakfast. Over the 3 days we stayed. There was little to no spoken words except "are you ready to order", and "can I get you something to drink". Even when trying to engage in conversation it was very clear no-one was interested.

QT is my favourite hotel brand. The style, vibe and staff are generally brilliant.

Stayed in March 2023

Location ws close to where we were spending most time.. Very quiet.

Stayed in March 2023

No room service provided - not what you would expect for a $800 per night room. Also for a room this expensive, being on only the 2nd floor was a little disappointing - but manageable. Just not being able to have the room serviced properly was disappointing and the lack of service to remedy this.

Great open plan room design and style, comfy bed, great to have included amenities for the bath. Great location and good included breakfast. Friendly staff, and the lone night facilities manager who tried to help us when our room was not made up was very helpful and did the best he could to make it up for us.

Stayed in March 2023

Air conditioning didn’t work for 24 hrs; room was small despite being a King Deluxe. Not much cupboard space.

Location and staff were excellent.

Stayed in March 2023

The TV had a weird blue spot and the sound was muffled. The streaming kept dropping out in the middle of shows.

Stayed in March 2023

pillows on offer were too high and we didn’t know there was a pillow menu . ceiling felt too low in our room

location, staff and vibe

Stayed in March 2023

disappointed to hear so much outside noise in our room; only low lighting options

location, style, staff

Stayed in February 2023

We had reserved an Executive King Room. I had requested a quiet room at time of booking and I received a message from the hotel to say this could be accommodated. Upon checking in, we found the allocated room was directly opposite the elevators and faced the street . The street noise at night was rough and despite double glazing it did not make for a good nights sleep. Next day we were moved to a deluxe king on the side of the building. The walls between rooms are not adequately sound proofed and we were woken each night by people in adjoining rooms coming in late and playing music , talking loudly and at 4.30am one morning by their coffee machine and TV

Location do eat out in the city, sight see, access to galleries, Chinatown is excellent

Stayed in February 2023

Nothing

I was suppose to stay longer but a family problem did I stayed 2 days

Stayed in February 2023

It was Tennis week and we stayed at QT for proximity but also my very fond experiences of QT Canberra and Auckland. The bars, the restaurants etc, The QT Melb was dark and dingym from the room itself to the common areas, the restaurant was not open Mon-Wed and the rooftop bar was ordinary. I was expecting much more for the cost.

Lovely staff

Stayed in January 2023

I was verbally abused by two seperate members of staff at the hotel. They are a group of entitled and rude people who know nothing about hospitality. I have NEVER had such an awful hotel experience and i've travelled the world. I've requested a refund it was so appalling. Can I recommend to you, that you take this hotel off your books.

The only thing I liked about it was the bath.

Stayed in January 2023

Unfortunately i was on a lower level and the view outside my window was that of a graffiti concrete wall Also the TV kept turning itself off and despite requests to have it fix it remained the same One of the reception staff not very customer orientated

Great location and nice hotel facilities

Stayed in January 2023

the shower had not enough water pressure to raise properly long hair.

the mattress was comfy.

Stayed in January 2023

photos look better but overall happy

convenient location, spacious rooms, modern bathrooms

Stayed in December 2022

Reception staff very off hand. We booked 2 double rooms. 1 room was much better than the other.

Centrally located. Room was clean & bed comfortable

Stayed in November 2022

the view was not what it said it was going to be when I booked it

the rooftop bar

Stayed in November 2022

Service from the front desk and bar staff was average. Mini bar prices were obsene.

Well appointed rooms - felt very luxurious with the applicances like Bose and Dyson.

Stayed in December 2022

The talking lift is annoying. View was bad. Overpriced. Breakfast was pretty greasy

Good location. Clean room.

Stayed in November 2022

The breakfast was so average for this type of hotel

The room was great

Stayed in November 2022

As above

The dark, concrete, industrial decor was depressing. Breakfast was sparse with limited, small serves. Staff were most helpful

Stayed in November 2022

glas separation to bathroom. Leather for sofa. Fabric would be nicer.

Minibar, coffee maker.

Stayed in November 2022