Location

Stayed in January 2025

Fabulous location

Stayed in December 2024

The staff were so friendly. The location was central to everything. The rooms were modern and spacious. The bed and pillows were extremely comfy. Loved the small touches like the Dyson hairdryer and Kevin Murphy body products. We can't wait to come back.

Stayed in January 2025

I didn't stay long enough to really say but I did feel the room may have been slightly dusty.

Loved the vibe of the place. Great coffee in the morning and great facilities in the room.

Stayed in January 2025

Have a great stay in Newcastle at the QT - better thanexpected

Stayed in January 2025

Pillow selection would be good

Location rooms ice and bar

Stayed in January 2025

Cool hotel !

Stayed in December 2024

Nothing

Clean, prime location

Stayed in January 2025

It was very nicely decorated and good amenities provided. Bed was comfortable and room was clean!

Stayed in December 2024

Nothing … we love it

We love this place! Great vibe.. beautiful room

Stayed in January 2025

The experience with customer service was disappointing. Upon our arrival, after a long travel with my family, no one came out to assist with our luggage. When I approached the reception desk, the staff member simply told me to go and grab my suitcases myself. Having stayed at the QT Sydney in several occasions, I was expecting a similar level of service there, staff are quick to assist the moment the cab stops, even opening the car door for you. Another issue was the room service experience. The staff carried the trays in their hands rather than using a trolley and needed to enter the room to place the food on a table located far from the door. This felt intrusive, especially in terms of privacy, and might be uncomfortable even for the staff. It happened twice during my stay because there was a mistake with my order, and the dish needed to be replaced. I hope these points can be taken as constructive feedback to improve the guest experience.

The facilities were clean and the rooms perfect, the decorations and the style of the QT hotels never disappoint. The beds were soft, as well as the pillows. We booked two rooms and they were connected which helped as we were traveling with kids.

Stayed in January 2025

Parking a little tricky but options available.

I really loved the overall atmosphere and decor. It felt really cool and upmarket. Staff were very friendly and helpful also.

Stayed in January 2025

Loved the decor.

Stayed in December 2024

There is an excellent option to get a $10 discount if you choose not to have your room cleaned. Very happy to do this but the process is very poorly explained. Instructions around this could be improved

Great location. Great cocktail bar on top floor and good dining options. The room is funky and interesting . Very lovely and helpful staff.

Stayed in January 2025

Clean, easy to find, great parking near the venue,great shops and restaurants close by. Everything was in walking distance.

Stayed in January 2025

Not a thing! Everything was absolutely perfect - great accommodations, great staff, great location, fantastic breakfasts! Perfection!

What a great hotel! We thoroughly enjoyed our stay! We were very impressed that after flying for 15 hours, we were able to check in early and get some sleep before adventuring out. The rooms had blackout shades which were such a bonus! Very comfortable beds, great breakfasts, perfect location for exploring the city. Staff was so friendly, accommodating, and available. Highly recommend!

Stayed in January 2025

Mattress a little uncomfortable for my back and hip , pillows to high No pool Rooms very dark ,poor lighting but quiet moody Cold pasta

Decor and style Customer service Rooftop bar Good coffee

Stayed in January 2025

A fitness centre and pool onsite would have been a bonus

Fantastic staff and hotel. The beds were super comfy and the room could not be faulted.

Stayed in December 2024

Good Vibe friendly staff .

Stayed in December 2024

Nothing

The most beautiful hotel I have ever stayed in. The rooms are fabulous. The attention to detail is incredible. The foyer and bar area are so eye pleasing. Staff are very lovely and could not be more helpful. Breakfast was lovely, would return in a heartbeat. The location is excellent. Excellent value for money.

Stayed in December 2024

I didn’t like the self check in experience. I didn’t like the lack of sheet on the bed (there was only a doona - which was way too hot), and the pillows were way too soft.

The room and bathroom were exceptional, the fully stocked (complete with cocktail shaker) minibar was incredible. The toiletries were beautiful, the towels and bathrobe were lovely, and the rooftop bar was amazing!

Stayed in January 2025

Location and vibe

Stayed in January 2025

Nothing

Everything

Stayed in December 2024

I have no complaints about the hotel or the staff.

The whole experience was exceptional, staff were just so helpful, friendly and delightful. The hotel facilities were stunning. I have already booked 2 more stays this year.

Stayed in December 2024

N/a

I loved everything about this property, especially the staff. Just really great service from start to finish.

Stayed in December 2024