Pillows where very uncomfortable & there were only two

Location

Stayed in July 2023

Pillows were not great quality

Staff and facilities were perfect

Stayed in July 2023

Nothing

Good location , parking available .. clean rooms good facilities , efficient welcoming staff . ✅

Stayed in July 2023

It would be good to have more hanging space and more cutlery.

Comfortable bed, good heating, quiet and central to everything.

Stayed in July 2023

Could have provided more frequent cleaning service. They skipped my cleaning session in the 2nd week.

Quiet neighbourhood. And the tram line was right outside the road. It was also next to the river with great scenary and with a great place to jog around.

Stayed in June 2023

They didn't tell me about the free wifi? The sheets were a little scratchy, could use some softner

Room was really clean, great sound proofing, thanks for the replenishment of shampoo and conditioner, much appreciates

Stayed in June 2023

Not much replenishment of consumables

Location and facilities

Stayed in June 2023

Microwave oven is too high Prefer a bigger sofa

Space

Stayed in March 2023

Shower head, aircon difficult to control, uncomfortable couch

Location, room

Stayed in May 2023

Room smelled a little like cigarettes. I thought room was over priced, especially when you add parking for your vehicle.

Staff were great and location is good.

Stayed in April 2023

Kitchen cupboards were hard to open And $427 too expensive for last night of stay

Stayed in April 2023

The shower was a bit weird. Felt like I was getting hit by a fire hydrant. Definitely recommend the hotel change heads. I didn't find the shower enjoyable at all. The lighting was very dark through out the room and hallways. Made it a bit difficult for a girl to be putting on her makeup.

Room was great for a short stay. We had a studio appartment on the main road side. Close to everything and easy to get around. Tram stop right out front. And catching an uber was pretty inexpensive. Beds were comfy enough. The doors to the balcony were double doored so it blocked out all the traffic and pedestrian sounds wonderfully. Black out curtains meant excellent sleep ins.

Stayed in April 2023

the door on the second room was broken which meant we could only use one door to enter. the oven also didn’t work in one room. we reported both issues to the staff so hopefully they are fixed.

Wr held an event in the conference room and the staff went out of their way to assist us with everything we needed! thanks to Sophie & Solas who were to so helpful! Wr also had a 2 bedroom apartment (joined rooms) which was spacious and comfortable.

Stayed in April 2023

TV not in bedroom, bed was firm

Location was good to access trams

Stayed in April 2023

large clean space. staff excellent. modern.

Stayed in April 2023

leaf blower operation in the grounds at 7:30 am on Easter Sunday

well appointed

Stayed in April 2023

Roadside meant there was a lot of traffic & tram noise all night

Had everything we needed

Stayed in April 2023

There was no housekeeping during our 2 night stay.

Stayed in April 2023

It was advertised as serviced apartments but they were not serviced in the weekend - even though we were told they were. We stayed 5 nights and our sheets weren't changed at all

Spacious apartments with excellent facilities. Close to transport and shops.

Stayed in April 2023

no towel service on weekend

cleanliness

Stayed in April 2023

My only complaint really was that we had booked a 2 bedroom, 2 bathroom apartment and after going into the apartment, realised it had only 1 bathroom. Spoke to reception and was told that they were fully booked and didn't have a 2 bathroom apartment available. Since we had booked many months beforehand, we felt a 2 bathroom apartment should have been allocated to us at that time. In my opinion, we should have been offered some compensation for this but this was not forthcoming. The Manager did apologise and admit that we should have been contacted prior to our arrival and if we had been, we would have insisted that we be given the apartment we paid for.

The apartment was spacious, very clean, well appointed and comfortable. The location was good with a tram stop just outside the door. The IGA just next door was really convenient.

Stayed in April 2023

it was perfect

great place! brilliant interconnecting rooms for two couples. Two kitchenettes, two bathrooms, washing machine, dryer… amazing

Stayed in April 2023

the third room had no ac or fan and windows could not be opened so basically no ventilation in the room so we could not use it

good spacious apartment with all basic required stuff

Stayed in March 2023

Could have provided local information about where to eat and drink.

Clean and comfortable

Stayed in March 2023

The door to adjoining room and not sound proof walls

Proximity to public transport

Stayed in March 2023