Reviews of Quest Frankston on the Bay This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
435 Nepean Highway, 3199 Frankston, Australia
#9 of 20 hotels in Frankston
Guests' ChoiceReview Score
Based on 664 hotel reviews
8.0Score breakdown
-
Cleanliness
8.5
-
Comfort
8.5
-
Location
8.6
-
Facilities
8.3
-
Staff
8.6
-
Value for money
7.6
-
Free Wifi
8.0
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: April 16, 2024
Kelly
Australia26 Reviews9.0“Great location, close to amenities and beach.”- • Leisure trip
- • Couple
- • Executive Studio
- • Stayed 6 nights
- • Submitted from a mobile device
Limited parking, had requested parking at time of booking, but none available for the duration of stay, so we either had to park on the street, or at the shopping centre.
Great location, close to beach, restaurants, shopping centre, train station.
Stayed in April 2024
-
Reviewed: April 5, 2024
Lori
Australia8 Reviews7.0“Centre to everything”- • Leisure trip
- • Couple
- • One-Bedroom Apartment
- • Stayed 3 nights
Could have a better view from the room.
Location was amazing. didn't have to walk that much to the beach. Short walk to the plaza / shops & information centre. Cooking facilities was great.
Stayed in January 2024
-
Reviewed: April 4, 2024
Sgtzoli
Australia1 review9.0Wonderful- • Couple
- • Executive Studio
- • Stayed 1 night
- • Submitted from a mobile device
Friendly staff close to shops and the beach
Stayed in March 2024
-
Reviewed: April 4, 2024
John
Australia5 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Studio
- • Stayed 3 nights
I thought parking was expensive which was an issue. I got a feeling that we had the smallest room on the floor, according to plans possibly because we didn't book directly with the hotel.
The convenience and location were perfect. The room was spotless and well-equipped.
Stayed in March 2024
-
Reviewed: April 3, 2024
Bhanuka
Australia1 review9.0“Ok”- • Leisure trip
- • Solo traveler
- • Studio
- • Stayed 1 night
- • Submitted from a mobile device
Ok
Ok
Stayed in March 2024
-
Reviewed: March 30, 2024
Greg
Australia10 Reviews1 helpful vote7.0“Choose your room location carefully when booking as lower floors are not worth the money”- • Business trip
- • Family with young children
- • Studio
- • Stayed 1 night
- • Submitted from a mobile device
As above ...view of other hotel rooms meant closing the curtains so no one could look in
Have stayed there before for work and enjoyed the room and whole atmosphere of the place...but this time the room had no balcony or view and so felt very claustrophobic and not worth a 5 star price tag
Stayed in March 2024
-
Reviewed: March 23, 2024
Lunn
Australia10 Reviews1 helpful vote9.0“Would stay here again.”- • Business trip
- • Group
- • Executive Studio
- • Stayed 3 nights
- • Submitted from a mobile device
Not much.
Location, size of rooms and coffee shop and restaurant downstairs
Stayed in February 2024
-
Reviewed: March 15, 2024
Bruce
Australia11 Reviews9.0“A quality hotel in an excellent location.”- • Leisure trip
- • Couple
- • Studio
- • Stayed 2 nights
The underground carpark very tight, made worse by the number of Hilux, Ranger types.
The room was well appointed, clean and quiet.
Stayed in March 2024
-
Reviewed: March 12, 2024
Erica
Australia10 Reviews9.0“Clean, cool and comfortable”- • Leisure trip
- • Couple
- • Executive Studio
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Well located, very clean and cool with a comfortable bed. Large room with plenty of space.
Stayed in March 2024
-
Reviewed: March 10, 2024
Amy
Australia6 Reviews7.0“For the price point. Not really worth it. But the close to beach and shops. Aircon saved the day”- • Leisure trip
- • Couple
- • Executive Studio
- • Stayed 1 night
- • Submitted from a mobile device
The bed was two singles pushed together which was very hard to sleep on. Ensuite was tiny every time used the toilet you knocked toilet paper in the floor No couch to sit on and watch tv Blinds not block out and hard to use And the sliding door to balcony was very heavy and hard to open. No cold water in fridge on arrival ( 39 degree day) was empty container though Parking not included in stay and very tight spaces. For the area should be included
Very central to all you need in Frankston. Short walk to the beach. Food and shops close by. The room was comfortable. Well equiped kitchenette. Was very clean room. Amazing aircon great balcony
Stayed in March 2024
-
Reviewed: March 2, 2024
Glenn
Australia5 Reviews8.0“Easy check in process”- • Business trip
- • Solo traveler
- • Executive Studio
- • Stayed 1 night
- • Submitted from a mobile device
I had no issues
Clean facility
Stayed in February 2024
-
Reviewed: March 2, 2024
Sookun
Australia1 review9.0“The staff very welcoming.”- • Leisure trip
- • Couple
- • Studio
- • Stayed 1 night
- • Submitted from a mobile device
It didn’t have a pool - should have done more research. I just assumed. Partly my fault
It was cozy and spacious
Stayed in February 2024
-
Reviewed: February 29, 2024
Tarj'i
Australia7 Reviews8.0“It was a lovely stay room was comfortable great location by and incredible service from the staff”- • Leisure trip
- • Couple
- • Executive Studio
- • Stayed 2 nights
- • Submitted from a mobile device
On arrival we where told that they where full booked out for our second night and that there was only 1 carpark space for us for one night of our stay, we where very disappointed but they put us on a cancellation list and luckily there was one available for the second night it would of been very inconvenient if we couldnt have a park for our whole stay. The bedroom did not have a fan or a aircon it was only located in the lounge area in our room i think that the lounge area should be the bedroom as we had no ventilation in the bedroom it was quite stuffy and could hear people in the hallway very clearly as the door was at the goot of our bed
Room was lovely and big, bed was comfortable, bathroom exceptional great location
Stayed in February 2024
-
Reviewed: February 26, 2024
Bruce
Australia11 Reviews9.0“Just overnight, but the location was right for me. I will stay there again.”- • Solo traveler
- • Studio
- • Stayed 1 night
- • Submitted from a mobile device
Location and secure parking
Stayed in February 2024
-
Reviewed: February 18, 2024
Jane
Australia26 Reviews8.0“Good quick overnight stay and close to everything”- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment
- • Stayed 1 night
- • Submitted from a mobile device
Nice bright room , close for walk on the beach and restaurants
Stayed in February 2024
-
Reviewed: February 11, 2024
Robert
Australia27 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Executive Studio
- • Stayed 1 night
They would not accept cash, only credit card and without informing me added a surcharge for credit card payment
Room was good. There was a nice view of the water. It was clean and parking was available on a very busy night in Frankston.
Stayed in February 2024
-
Reviewed: February 11, 2024
Marisa
Australia14 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Studio
- • Stayed 2 nights
- • Submitted from a mobile device
Bathroom to small, no where to place toiletries on vanity.
Really comfortable bed and great location.
Stayed in February 2024
-
Reviewed: February 8, 2024
Sovolos
Australia2 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Studio
- • Stayed 1 night
- • Submitted from a mobile device
Parking
Clean Roomy Ambient
Stayed in February 2024
-
Reviewed: February 7, 2024
Craig
Australia16 Reviews8.0“Convenient”- • Leisure trip
- • Solo traveler
- • Studio
- • Stayed 5 nights
- • Submitted from a mobile device
People hanging around the front door all day smoking
Location
Stayed in February 2024
-
Reviewed: January 28, 2024
Kris
United States8 Reviews8.0“Worked perfectly for our needs”- • Leisure trip
- • Couple
- • Executive Studio
- • Stayed 9 nights
- • Submitted from a mobile device
A lot of trash outside and unsavory stuff
Clean quiet and comfortable
Stayed in January 2024
-
Reviewed: January 22, 2024
Azeem
Australia6 Reviews1 helpful vote8.0“Great value for money in a prime location”- • Leisure trip
- • Couple
- • One-Bedroom Apartment
- • Stayed 3 nights
- • Submitted from a mobile device
Bathroom floor was wet after shower & king be was 2 twins but comfortable
Great location, tidy self contained apartment with easy access from the lobby. Had a balcony & tv in the bedroom.
Stayed in January 2024
-
Reviewed: January 21, 2024
Josephine
Australia3 Reviews8.0“Great location”- • Leisure trip
- • Travelers with friends
- • Studio
- • Stayed 1 night
- • Submitted from a mobile device
Pulldown blinds were so high up took forever to shut the blinds and open them. Looks like they need replacing.
I had a nice outside area to sit in the sunshine even had a barbecue if you want to sit back and watch the seaside.
Stayed in January 2024
-
Reviewed: January 19, 2024
Ron
Australia4 Reviews9.0“Nice”- • Leisure trip
- • Couple
- • Studio
- • Stayed 1 night
- • Submitted from a mobile device
Shower and bed were excellent. Early check-in was good.
Stayed in January 2024
-
Reviewed: January 16, 2024
Amelia
Australia1 review9.0“Already looking forward to staying again”- • Leisure trip
- • Couple
- • One-Bedroom Apartment
- • Stayed 3 nights
Nothing
Beautiful room looking over the water
Stayed in January 2024
-
Reviewed: January 14, 2024
Amelia
Australia4 Reviews8.0“Nice stay by the beach for a one night stay.”- • Leisure trip
- • Couple
- • Studio
- • Stayed 1 night
- • Submitted from a mobile device
Bed was older.
Convenient, friendly staff, centre of town, good room facilities- cooktop, equipment.
Stayed in January 2024
Guests also reviewed these properties:
-
Marconfort Beach Club Hotel - All InclusiveTorremolinos, Spain
-
Hotel Castell - Montagnoli GroupLimone sul Garda, Italy
-
Siler OtelMilas, Turkey
-
Aka Guest HouseKutaisi, Georgia
-
J ResidenceBandung, Indonesia
-
Apartment Sea ViewTorrox Costa, Spain
-
Break AwayBournemouth, UK
-
Mivtsa Lot 39 ApartmentsArad, Israel
