Beds were terribly uncomfortable .. the whole room and bathroom felt dirty and the balcony was dirty also. Woke up with bad headaches and a sore neck from the bed

Location was good

Stayed in March 2025

Curtains falling down, bath had black hear in it, plug in kitchen sink was broken and bed was average. Needs a lot of maintenance!!

Lovely staff

Stayed in February 2025

Not enough blankets, stains on the floor, a bit manky. Hit for $300 at book in, worrying when you walk into a slightly old and stained room.

Location

Stayed in October 2024

The workers outside my window at 7am

Stayed in July 2024

The bed mattress was cheap and hard. The shower was in the bath which makes it unpleasant to have a shower. I don't think anyone uses a bath these days. The street parking was $15/day whilst the hotel charged $25/day.

The room was quiet. Plenty of space.

Stayed in July 2024

Bed was very hard and pillows were too high.

Great location, friendly staff and clean rooms

Stayed in November 2023

Poor Apartment view and terrible bed, very uncomfortable

Staff were courteous and helpful

Stayed in October 2023

Not a great view and pretty run down

Convenient - good parking

Stayed in August 2023

Heating operation not explained and aircon not working

Good location well priced

Stayed in July 2023

The room was terribly run down and not ideal for a baby crawling on filthy old carpet.

Location

Stayed in July 2023

i booked 2 rooms and we were placed on different levels which was very frustrating to get between rooms

location

Stayed in March 2023

State of our suite, cracked Kitchen Bench, torn carpet, water damaged and swollen vanity door, dirty grouting around bath, shower head that will only spray water over side of bath if you leave it up on its hook. The whole place needs a coat of paint and to be brought up to standard. Not the accommodation we remember, about a 2 Star Motel overall.

Located in great area and staff friendly and helpful.

Stayed in April 2023

Furniture and fitout in this apartment was very basic. The kitchen bench top had numerous open cracks, can’t think this could be hygienic.The tv in the bedroom was Netflix compatible but the one in the living area was not ?. This room could do with an upgrade and was certainly not worth the $455 per night.

Friendly staff and great location. There were also a good selection of cafe’s and restaurants within walking distance.

Stayed in April 2023

Dated. Would not stay there again

Convenience and being able to have 2 bedrooms. Staff were livwly

Stayed in February 2023

My flight got cancelled last minute by the airline yet the hotel insisted on charging me for 2 nights even though I only stayed the 1 night. Hotel manager was totally unaccommodating. Hotel rooms starting to look dated and tired. The WIFI didn't work at all during my stay. Unlikely to stay at a Quest again.

Location near trams to city

Stayed in November 2022

Terrible service. On Sat 5/11/22 we arrived after 11pm to check in and called the night manager, as instructed by staff earlier that day. I was met by a female staffer who was checking us in and when payment was required via card, the mobile EFTPOS machine was not working. The tap function would not register two different (valid, functional and funded) Mastercards, nor ApplePay via my phone or GooglePay via my husbands phone, nor with insert for two cards. Clearly, it was the machine and not our cards (which had been successfully used earlier that day). I have a screenshot of my bank balance on the night being more than sufficient. The staffer rang her manager to troubleshoot but kept saying they required upfront payment for checkin. I suggested to reset the machine, which she did not know how to do. I suggested a bank transfer, she did not know if it was available. She did not suggest a manual card transaction and said our final option was cash (it was midnight by this point). She did not know of any ATM nearby. We left to find three nearby on Maps, all of which were either closed or temporarily unavailable, so we rang her back to say we weren’t having any luck and could we please sort it out first thing in the morning. I was pregnant and exhausted. I offered for her to hold my card overnight which she declined. Again she called her manager who refused to check us in without prepayment, so we left, with no hotel at midnight on a Saturday and no apology. It was just awful. We will never stay at quest again.

Didn’t get to stay here.

Stayed in November 2022

I could not have a shower as the shower was over the bath it was to high to get into let alone get out nothing to hold onto or some sort of support. In my opinion it was very unsafe and should be addressed

Check in

Stayed in November 2022

soo hot, bed very uncomfortable

2 good size rooms

Stayed in October 2022

The beds were stiff.

The staff were very nice and they let us check out late.

Stayed in October 2022

the road noise kept me awake all night

great location, comfortable beds. nice size kitchen and lounge

Stayed in October 2022

When we checked into this apartment they automatically took out the bond money when it is supposed to be “holding”, when we questioned it to reception the said the bank would refund the money if there was no damage (already suspicious?) we then checked in and the apartment floor had noticeable stains, which we should have taken a photo of but we assumed the hotel would have clearly known their floor was stained prior as cleaners constantly go in. The next day after we checked out we got a call they were trying to accuse us saying we made the red stain… when we clearly didn’t! we told them no one was drinking any red wine that night and the stain was there prior. They said they were going to check the alcohol bottles to see, we told them to go for it as there are no red alcohol bottles. We reassured them we didn’t do it and the staff at reception said well the cleaners would have known if it was already there. He said if they couldn’t get it out he would call back. We then got a call back saying that they were incorrect after investigating and that the stain was already there!! which we clearly stated it was and they didn’t believe us initially. It was a set up from the start when they took the bond money from the beginning, they intended on keeping it, they are trying to steal your money purposely saying you are leaving stains that they have left there themselves. Very disappointing as we actually did have a good stay there until that call came through. Your reception team should have “investigated” prior to making the call. A call was made back during the week as the bond money had not been received back and the reception staff member said they had contacted the bank to “release the funds”. When we rang the bank straight after they said there was no record of Quest contacting them. We won’t be staying there again nor recommending them. 👎🏼

Stayed in September 2022

Bathroom vrry small and not too clean

Location

Stayed in September 2022

it was tired and old it needs a good refurbishment.

Stayed in August 2022

Seating in lounge was heavily stained , No condiments of tea and coffee had been stocked since previous stay

Stayed in August 2022

A bit old and tired. Broken glass all over balcony. Hadn’t been cleaned

Available

Stayed in July 2022