They didn’t service our room the whole time we stayed there -4 nights, we ran out of coffees, had wet towels and the beds got sandy due to not been changed and we visited the beach so would of been helpful. they power plugs were faulty and the tv stopped working half way through our stay. we text the number provided at reception to inform them of our issues and no one responded.

great spot for walking around sydney

Stayed in January 2024

Nothing. Everything exceeded our expectations.

Everything! Loved the alley laneway view from our room. Rooftop was amazing & the staff were incredible…special mention to Jerry!! Will definitely be returning throughout the year.

Stayed in December 2023

Luggage storage until 12pm. The hotel is much older than I thought and NO renovation done too. It is just hotel room NOT really apartment and small rooms. NO bandage in 1st aid kid. NO milk in bar fridge

NOTHING.

Stayed in December 2023

Everything was wonderful

Stayed in December 2023

The basement room and room 101 in particular was an absolute disgrace! The photos online seemed to been of another hotel. This room is where all the old furniture comes to die! The pull-out sofa is covered in stains and I did not even want to touch it. Just walking into the room made me feel dirty. The bathroom and show has visible mould on it and the floor seemed to always be wet. The sheets had holes in them, the kitchenette was useless, the crockery and dinners ets were all mismatched, the cups were Staines, the carpet was gross - this felt wet and should not be walked on with bare feet. The cupboards were hard to open and everything was just grimey! We booked this hotel room several months ago and were bitterly disappointed. We stayed out to avoid being in it. Hee was red hair in the shower.m the fridge had a bottle of milk in it that was opened. When we questioned the receptionist about getting an unopened bottle she said the room does not come with milk but why don't we use it anyway? Well then, no-one cleaned the fridge out. The shower had empty bath gel bottles to which she replied yes they provide shower gel. Opened and already used bottles? The beds were awful, the chairs were old. The whole room is tired, mouldy and disappointing! This was not cheap and we entered the room at put own peril. We will not be staying here again and I do NOT recommend this hotel. The location was the only plus here.

The facade of the building, the location and the rooftop view. Even though only 4 storeys high you can still get a good view of the Sydney Harbour Bridge.

Stayed in December 2023

Room had a bad smell. I asked for another room and the second room had cockroaches, didn't have a kitchen as advertised, just a benchtop and microwave, no sink or cooking top.

Friendly Staff.

Stayed in December 2023

Small bed sit room. Not much room to cook. Expensive for what it is, but guess that’s Sydney for you!

The staff were super friendly. Free washing facilities. Stainless steel pans in kitchenette. Luggage storage. Aircon. Location in Pott’s Point. Very close to King’s Cross station. Quiet apart from noisy vehicles on the street one night.

Stayed in December 2023

The musty damp smell that permeates the entire complex. Carpet needs replacing. The kitchen sink was dirty. No facility to leave your backs after check out. All in all below par.

Location

Stayed in December 2023

Clean,centrally located, easy access to City,good amenities

Stayed in November 2023

Blackout blinds that didn’t work at all. Lack of cleaning before arrival- rips and tears in duvet stuck between two sheets. Used Half empty complimentary shampoo and conditioner bottles. Only thing done for us in three night stay was the bin was emptied once!

The location and view from the 3th floor of the city

Stayed in December 2023

Too expensive for what it is. The second staff member at reception was not friendly, almost rude when asked for an extra towel - no need, left a negative impression so will not return.

Location, ease of check in/express check out.

Stayed in December 2023

Beware not all rooms have been modernised like the ones advertised. Our room was not what I expected. Horrible old and in desperate need of refurbishment. Room was also dirty and blinds were mouldy huge gaps at door, to signal was bad, In the morning hotel staff were outside the room shouting at each other along the corridor. Complained to reception and asked to move room however the staff member was not interested and I was told not all rooms had been modernised and there was no way to move room as the hotel was fully booked. This was a lie as I checked online and they had availability.

Stayed in November 2023

Windows did not open in our room

Location

Stayed in October 2023

Great location. Friendly reception staff. Surprising view with a peek of the Harbour bridge, Luna Park and Opera House. Clean room with comfortable bed.

Stayed in November 2023

The Staff were very friendly and always happy to help

Stayed in October 2023

Small unpleasant smelling basement room, couldn't open windows, though did have air conditioning. Was right next to the laundry so strong detergent smell outside the room.

Good location, near to the rail station and town.

Stayed in November 2023

Great staff and location

Stayed in November 2023

Very small room. It smelled like they have not opened the windows in days. In my view this is not a hotel, it is just an Appartement with no service. There were no cleaning service, even tough we asked for it. The receptionists gave different answers why not. That is why the bad review.

Location was great, 30 min. walk to the opera house.

Stayed in November 2023

The noisy air-conditioner that would not stop making noise despite being turned off

Location

Stayed in October 2023

Nothing, it was all perfect for our needs.

Location, room and cleanliness was fantastic.

Stayed in October 2023

Fantastic location. Very clean and Gerry was amazing

Stayed in October 2023

Maybe staff on earlier? it's nice to have a person to greet, I know it was the weekend and I left each morning at 7.50ish for my conference but it would be nice to have someone behind the desk, feels a bit more secure with people around.

Convenient location, quiet even though it's in the middle of the Cross. Clean and tidy inside and out. Easy access and an elevator thank goodness, didn't have to lug my suitcase upstairs etc. Would recommend a stay and I will be visiting again soon.

Stayed in September 2023

I killed 2 cockroaches upon arrival and there were bugs in the bed. This is also in Kings Cross and not Potts Point

Nothing, I couldn’t stay. One look and I left

Stayed in August 2023

Hotel was great for location , and room was nice and clean. Staff were terrible and it was like they didn't want to be working. When checking out we asked if we could leave our bags in storage area as we had late afternoon flight and staff wouldn't allow us. Very disappointed :(

Hotel was great for location , and room was nice and clean.

Stayed in August 2023

The place is good, but some people use the washing machine until 2 a.m. upstairs room walks loudly, the sound of closing the door loudly, the noise is loud.

Clean, safe, good service staff, good reception.

Stayed in August 2023