Reviews of Reef View Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Resort Drive, 4803 Hamilton Island, Australia
#40 of 103 hotels in Hamilton Island
Guests' ChoiceReview Score
Based on 1773 hotel reviews
Score breakdown
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Cleanliness
8.4
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Comfort
8.4
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Location
9.4
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Facilities
8.3
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Staff
8.7
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Value for money
7.4
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Free Wifi
8.1
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
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Reviewed: September 3, 2022
Matthew
Australia4 Reviews“borderline bang for buck”dated bathroom - 30+years old
view and location
Stayed in August 2022
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Reviewed: September 2, 2022
Nadine
Australia5 ReviewsExceptionalsound was very easily heard in the rooms from the walkway, I was woken by the room service trolley being pushed every morning.
good location and spacious rooms. gorgeous views!!
Stayed in August 2022
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Reviewed: August 30, 2022
Gabor
Australia8 Reviews“beautiful environment, felt like we were in the 80's though”pretty old, ran down
the location, the view, nature
Stayed in August 2022
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Reviewed: August 30, 2022
Xinran
China37 Reviews14 helpful votes“Bad”Keep your attention to guest not money plz
Nothing
Stayed in August 2022
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Reviewed: August 28, 2022
Xinran
China37 Reviews14 helpful votes“Disgusting”The attitude of this hotel is disgusting. They just want your money
Stayed in August 2022
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Reviewed: August 27, 2022
Dustin
Australia1 review“It was ok”The food was quite disappointing. Breakfast was cold or stale on all 4 mornings and we varied our times hoping for some good luck. And when we used the restaurant for dinner it was very disappointing with quite high prices.
Location and views were great. Pool was beautiful.
Stayed in August 2022
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Reviewed: August 22, 2022
Lauren
Australia1 review“amzing and can’t wait to come back”we loved everything!
excellent room service, great breakfast options and amazing views!
Stayed in August 2022
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Reviewed: August 20, 2022
Fatemeh
Australia2 ReviewsExceptionaleverything was great. loved the heated pool in August.
Stayed in August 2022
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Reviewed: August 9, 2022
Helen
Australia12 Reviews“Absolutely amazing facilities. I would recommend you to stay here.”There is really nothing that i didnt like. Everything was of high standard.
The room was spacious. The views breath taking and breakfast was of high quality.
Stayed in August 2022
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Reviewed: July 29, 2022
Paola
United States1 review“Ver disappointing”Filthy and run down. Extremely expensive room and overall a horrible experience.
Nothing
Stayed in July 2022
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Reviewed: July 27, 2022
Val
Australia15 Reviews2 helpful votes“very enjoyable stay only problem was I would like to have stayed longer”I liked everything
great location and awesome views, also rooms were very spacious
Stayed in July 2022
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Reviewed: July 24, 2022
Rebecka
Australia9 ReviewsFairlocation
Stayed in July 2022
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Reviewed: July 23, 2022
Fiona
Australia33 Reviews6 helpful votes“AMAZING location and facilities with top class service.”We loved it all. breakfast was expensive at $38 each.
The views were amazing! The service was excellent. This included the shuttle bus driver and all staff we encountered.
Stayed in July 2022
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Reviewed: July 21, 2022
Yostina
Australia21 Reviews“Would not stay at the hotel again.”Everything in the hotel was dated and old. Our room smelt like chlorine, I would not stay at Reef View again.
The bar downstairs was nice, it was clean and new, which was refreshing given the hotel was VERY outdated.
Stayed in July 2022
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Reviewed: July 19, 2022
Louise
Australia7 Reviews“Average”Room never really underwent a clean, it had a terrible smell. It would have been a lot nicer if there were fly screens so we could have fresh air coming through the room
Breakfast ok, location good
Stayed in July 2022
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Reviewed: July 18, 2022
Yusef
Australia2 Reviews“Needs to be refurbished it’s to old for todays age”It’s way to noisy can here everything outside and in the halls. Needs an upgrade it’s like an old motel. And they should offer buggys with premium rooms.
Other than location nothing
Stayed in July 2022
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Reviewed: July 18, 2022
Anthony
Australia5 Reviews“I have never stayed at a resort. I really enjoyed it and I look forward to coming back with family.”The friendliness and helpfulness of the staff was second to none! It didn't matter which staff member we spoke to, their responses were kind, considerate and cheerful. The view from our room was delightful and we thoroughly enjoyed our breakfast each morning!
Stayed in July 2022
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Reviewed: July 17, 2022
Yolandi
Australia21 Reviews2 helpful votes“Awesome location and amazing facilities for everyone!Excellent transportation and organisation for airport transfers”coffee
excellent views and customer service
Stayed in July 2022
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Reviewed: July 16, 2022
Daniela
Australia5 Reviews“We had a good time, all staff were excellent - friendly and helpful. Hotel could be freshened up, but good location and”Pools were cold, looked great but too cold to swim in. rooms are tired, dusty and need updating beach wasn’t great for swimming either
Great views Good location Buffet breakfast Close to whitsunday islands and barrier reef lots of activities for children
Stayed in July 2022
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Reviewed: July 13, 2022
François
France7 Reviews5 helpful votes“To avoide, strong mould inside room, old furnitures,overpriced”I booked deluxe room for 2, for 577$ a night, since we entered the room, horrible smell of mould ,old furnitures, balcony with old tiles and mould on wall, very disappointed. We couldn't even leave open widows to have fresh air cause of birds. We could no stay more then 1 night ,very much overpriced. Huge queu to get breakfast, stuff very slowly, average breakfast. Overpriced food&drinks at restaurant 👎
Just the view and location, close to airport and the beach.
Stayed in June 2022
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Reviewed: July 13, 2022
Andrea
Australia3 ReviewsPleasantMore emphasis for patrons not to leave pizza and food trays and scraps in corridors. There was a lot of food scrap mess every morning ,that was not attended to by staff for a day or 2 until we mentioned it at Reception
View amazing. We were not happy with the breakfast in the conference room while renovations were started. Also public pool under renovation while we were there. And only 1/2 restaurants open. No golf buggies for hire at all. We were not aware golf buggies needed to be booked in advance,
Stayed in June 2022
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Reviewed: July 10, 2022
Gavin
Australia7 Reviews“Disappointing”Service poor throughout hotel Very noisy from 6.30am No communication re when room service would arrive ( woke us up first two days early in morning which isn’t good with 4 teenagers in rooms) No communication re checking out as to what to do with luggage (we nearly left without it) The pool table in bar didn’t have a cue tip or chalk the whole time we were there despite staff knowing
View to die for
Stayed in July 2022
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Reviewed: July 9, 2022
Eteuati
Australia4 Reviews“tummy bug was going around and affected my entire family. not many food options to have to go with this sickness althoug”beds were rock hard, activities for kids not well advertised, rooms unclean and mould in bathrooms, dine in menu didn’t have many options
close to the beach, bathtub in room, nice view, breakfast options good
Stayed in July 2022
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Reviewed: July 6, 2022
Blair
Australia4 Reviews“great hotel let down by staff and price gouging”staff and prices exptrwmely expensive staff not trained
great location clean
Stayed in July 2022
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