The car parking is a little tight and they only have 3 parking spaces, however there was enough parking for the time we were there. The beds are hard and very uncomfortable. There was no top sheet and just a doona.

Refresh 109 is in a great location, it's right in the city and you can walk to everything from, the gorge, shops, breweries, bars and restaurants. The breakfast was good with a selection of cereals, pastries, yoghurt, fruit, bread and coffee.

Stayed in March 2025

The electronic locks take a little getting used too if you never used them before.

Delightful accommodation. Quiet street, big room and bathroom. Good breakfast. No complaints.

Stayed in April 2025

Check in super easy

Stayed in April 2025

Car parking for larger cars

Great location

Stayed in March 2025

There was nothing i didn’t like. The property met all my expectations. The door entry was easy, the shower was great.

The breakfast was very simple, there was a variety of cereals available, a coffee machine for coffee and toast option, with yogurt in the fridge.

Stayed in March 2025

Poor quality bed linen and pillows. Metal bed head and bedside table unit, so noisy when anything is put on it eg cup or phone etc. No English spoken and no staff around. I looked for someone and eventually communicated via Google translate which worked.

The quiet location. Spotless everywhere! New spacious bathroom with twin sinks and heat lamps. Huge bedroom. Comfortable mattress. There was a simple continental breakfast available. Communication prior to arrival via message was excellent and helpful in terms of restaurants etc.

Stayed in March 2025

The allotted parking was too small and very difficult to access.

Central

Stayed in March 2025

Very well located. The room was a good size and clean.

Stayed in March 2025

The room is in a small building in a good location . There are codes to allow you to access the main door and your room door each time . The room was quite warm and the aircon was needed as you couldn’t open a window . There is a light continental breakfast self served in a breakfast room .

Stayed in March 2025

Great location, nice staff

Stayed in February 2025

Check-in process not very customer-friendly. We arrived and stood in front of closed doors, called the manager, he said he had sent a message with info on how to get into the hotel. Found it later in emails, it was sent on the day of arrival - but I don't check emails while driving... Thus the info was sent by SMS. We got separate longish access codes for the front door and for our room door, it worked at some point - but you needed to look it up on the phone every time we left the room or the hotel. I found this quite annoying. Once in the building, no manager in sight. They seemed to hide behind the curtains and kind of secretly checked what we did. The same in the breakfast room where a buffet was set up. No-one there to ask a question. Parking was behind the building on barely marked parking spaces, info could also be found in the SMS. No help to heave the suitcases up the stairs as the manager was in hiding. Totally strange behaviour I did not appreciate. While it would be ok to send check-in info when really no-one is present at the reception, I find it inappropriate when the manager is there but obviously doesn't want to welcome guests.

Fantastic location, quiet street, very close to the very city centre, walking distance, free parking. Hotel in a splendid-looking historic building. Very large and beautiful new bathroom, very stylish.

Stayed in February 2025

Communication with the staff who didn’t understand any English was impossible. Using a translation App was not effective

I expected prepared fruit with the cereal, not just whole apples

Stayed in March 2025

Parking at the back was tricky.

Close to the CBD and food places.

Stayed in March 2025

Continental breakfast wasn’t exactly continental, if you get up late, unlikely you will get toasts as they weren’t refilled. Make sure you wake up early to get breakfast in if you just want some simple toasts and fruits.

It was convenient and the room was clean and equipped with all essentials and loved the spacious bathroom.

Stayed in March 2025

Complicated process to get in . Very challenging tiny parking spots.

Clean comfortable and convenient, good sized room and adequate breakfast included

Stayed in March 2025

We were given a room at the top of a few flights of stairs which is difficult if you're senior in age. The breakfast was very limited and a couple of the bread items had mould which I did read on another review before booking, hoping it was a one off. The bed sheets were clean but well used and bed uncomfortable for us.

A nicely renovated heritage property. Room was spacious and nice bathroom.

Stayed in March 2025

Pushy owner who was more worried about payment than anything else. Used PAYID but anti scam delay for first time payments caused early morning visit to check bank records. Owner lives in same building

Close to the city. Good breakfast.

Stayed in February 2025

Easy access to all local sightseeing venues

Stayed in March 2025

Breakfast because we smelt bacon and eggs and we didn’t get them

Close to local food outlets

Stayed in March 2025

Convenient CBD location on a quiet street close to restaurants and the water, character buildings

Stayed in March 2025

Check in time strictly adhered to, even when room was empty and available.

Good location within the city. Close to Cataract George and attractions. Clean amenities

Stayed in March 2025

Two single nights bookending other travel. Spacious (different) rooms. Good beds and showers. Short walk to down town and Cataract Gorge. Very quiet location. Breakfast is DIY breads and cereals, so be prepared for that. Staff were friendly, but little/no English.

Stayed in February 2025

N/A

Good location. Note and clean. Good for what we needed.

Stayed in February 2025

Beautifully renovated building. The Chinese owner and my wife come from the same area in China and spoke to each other in their local dialect which was very interesting and pleasant for my wife.

Stayed in February 2025