We had a spacious room with a balcony, and a very comfy bed! Enjoyed a nice simple breakfast. Easy walk to restaurants, and also to the gorge.

Stayed in January 2025

The position was perfect Very clean and comfortable The people that were running it were very friendly Rate it 10 out of 10

Stayed in January 2025

It's basic. Not alot of help and non english speaking cate takers at the property.

Location and clean

Stayed in December 2024

Customer service

Hosts didn't speak English.. hardly seen them. Felt like we were an intrusion

Stayed in December 2024

The bed was too hard

Close to the city

Stayed in October 2024

rooms could have been darker for night sleeping . Bed not comfortable,

continental breakfast was adequate

Stayed in December 2024

See above, a mixture of good intermixed with frustrations

Idea location close to the waterfront, parks, and Cataract Gorge and CBD, getting in to the building was a hassle, instructions emailed on the day and involves punching in a key code to the front door and your room. Problem was that it did not explain that the keypad is the plate of the door handle and that it appears when you place the back of your hand against it. Pause in punching in the key code and it sends error message by voice, saying three errors and you are locked out for 15 minutes. All this took some sorting out. We were allocated Rm 6, which is the only bedroom on the ground floor, trouble is that one cannot open the windows and so all air movement depends on air conditioning. Room smelt stale on entering. Room and bathroom have all facilities, but we became conscious of everyone else having difficulties getting into the building as our room was immediately adjacent the front door. Housekeepers are Chinese couple who could not speak English and relied on smart phone translator, helpful but frustrating. Breakfast at long table, good for meeting other couples, evident that upstairs bedrooms with balconies and fresh air are the best bedrooms to have. Breakfast OK, but sense that what you ate and the quantity that you took was being monitored, this may be unfair, but that was how we felt. If you are staying a number of nights, limited parking available at the back of the property, but location allows you to walk to most parts of the town, if you have a park, hang on to it. We did and it avoided some of the frustrations experienced by other guests. Great lounge downstairs and we brought in food which we ate at the dining table for one of our evening meals. Has the potential, but communication and explanation needs to improve.

Stayed in November 2024

I was disappointed as this could and should be a lovely place to stay, but the beds were hard, the room not maintained i.e. the toilet seat was broken and the bathroom door badly repaired. These are little things but with a bit of effort this could be better. The door code system also drove us to distraction!

The resident staff were always on hand to help, we enjoyed the social breakfast and meeting fellow travelers and the location, but this was really all we enjoyed about this hotel.

Stayed in December 2024

Nil. I would stay here again.

I absolutely liked the flexibility that allowed me to arrive early and work in the lounge area while the room was being prepared. The host and the family were simply brilliant; friendly, helpful and inviting. The complimentary breakfast was generous and I enjoyed the unlimited coffee. Thank you for an excellent stay! .

Stayed in November 2024

Everything was good.

Stayed in December 2024

The noise of the main road already starts at 4:45 a.m. There is no breakfast as offered it is only a continental breakfast. The presentation (e.g. size, breakfast) on booking.com is rather exaggerated compared to what we found. The blinds could not be opened, however was fixed after reclamation.

We could walk to the CBD and the Cataract Gorge.

Stayed in November 2024

We had no negatives

Very quiet, good breakfast, accommodating staff, good location, easy walking distance to town. We would happily stay here again

Stayed in October 2024

Reception - We arrived 45 minutes ahead of check-in time hoping to leave our bags. There were no staff available. There was a very friendly elderly Chinese couple there who did not speak English but who had the owner's mobile number. They were having lunch when we arrived which was obviously cabbage based. The cooking smells were very strong, unpleasant, and reached all the way upstairs. The room was tidy on arrival. However, it smelt musty and damp. There are no views. Carpark on one side, brick wall on the other. One side of the blinds was broken. One window was cracked and unrepaired. We appreciate the building is a heritage building but the cracks around window framing were not a good look. Bed - I know beds are a personal thing and we are all different, but we found the bed "solid" at best and "bricklike" if being hard. We were planning two nights in Launceston and found the room unsuitable as a place to relax. We decided very quickly to move elsewhere.

The bathroom was spacious and well appointed. The owner was polite and understanding on the phone, and through messages. We found a park outside. The location is central to town. The building presents very well from the road in a row of heritage buildings. The facilities have been modernised and present well on entry.

Stayed in October 2024

The bed was the worst bed in Tasmania for a beautiful modern room the bed and linen was like it was from salvos....the doona was old looking and faded so was the sheets ..sorry only 1 sheet was on the bed NO top sheet at all, very disappointed and very uncomfortable 😕 do your self a favour and up date it immediately

I liked the new bathroom and separate sitting area and breakfast.

Stayed in October 2024

It’s clean and inviting and close to inner city. I have stayed here several times and highly recommend it!

Stayed in October 2024

Awesome location with neat tidy room.

Stayed in October 2024

We couldnt watch a movie in bed because beds were facing wrong way and no comfy chairs to sit on.

Clean. warm. Tidy

Stayed in October 2024

the codes for front door and room door are too long to memorise, not an issue

comfortable, clean and spacious with verandah

Stayed in October 2024

We locked ourselves out, by flicking the switch to lock. I called Mark and he got the caretaker to let us in, but then, we couldn't lock the door. It remained open even when we went out for the day (But it felt safe to do so.)

The room was very spacious and very clean. The bathing room was huge and also very clean. Breakfast was continental ( no eggs and bacon) but sufficient for us.

Stayed in October 2024

The fact that the management couldn't talk or interact with us when we asked questions

the bed was comfortable & room was very clean & tidy

Stayed in September 2024

The shower because it didn’t have glass around it and water went everywhere.

Location was great. Able to walk around easily so no need to use a car. Breakfast was simple but adequate.

Stayed in September 2024

As other reviewers have mentioned, there was an elderly couple staying at the property who were either permanent guests or caretakers? We were not informed of their presence beforehand and they do not speak English. This, and the fact they are noisy above, did not concern us as it was kept to reasonable hours. However, from the start of the stay to the end, they followed and corrected everything we did . We are experienced, easy-going and hopefully considerate travellers but honestly were made to feel like naughty children by the lady in particular. We have travelled widely in Asia and don't think this can all be explained away by cultural differences. Despite the lovely positives of the property and helpfulness of the owner listed above, we honestly couldn't wait to get out of there. It was a very stressful experience. We could not recommend staying there under the current circumstances. We hope if you do choose to stay there, your experience is different.

The communication from the owner (Mark) beforehand was excellent and he was extremely helpful in accommodating our bicycles. The location of the property was superb and we found the room warm and comfortable.

Stayed in September 2024

Breakfast was terrible. The 2 people who I think was looking after the place could not speak English. The room was dirty. There was only a fitted sheet “not on properly “ and a doona. No top sheet. Shower head was too small for the shower. Old and worn out floor mat for the shower.

Only good thing was the size of the shower.

Stayed in September 2024

This place is basic, minimalistic and a bit austere.

Did not eat it. Went elsewhere.

Stayed in September 2024

The air conditioning unit was not functioning at all. They should have added a warm blanket under the thin quilt they provided. We like that the property is clean and considering its location, it has the potential to attract more business.

Location is within walking distance to the city centre and comfortably accessible to tourist spots

Stayed in September 2024