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  5. Reviews of Reservoir 短租

Reviews of Reservoir 短租

31 Gertz Avenue, 3073 Melbourne, Australia

#50 of 53 B&Bs and inns in Melbourne

Guests' Choice

Review Score

Based on 311 hotel reviews

4.6

Score breakdown

  • Cleanliness

    5.3

  • Comfort

    5.4

  • Location

    6.2

  • Facilities

    5.3

  • Staff

    5.9

  • Value for money

    6.0

  • Free Wifi

    6.2

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: September 24, 2023

    1.0
    Would never recommend this place to anyone
    • Leisure trip
    • Solo traveler
    • Single Room with Shared Bathroom
    • Stayed 5 nights
    • Submitted from a mobile device

    On arrival the owner didnt answer the phone number given to me by booking.com and themselves. The power was turned off while myself and others were staying there, as the owner was renovating. They ran out of toilet paper. There was mould on the shower ceiling.

    There wasn't much to like about this place.

    Stayed in September 2023

  • Reviewed: August 28, 2023

    1.0
    • Leisure trip
    • Solo traveler
    • Double Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: August 18, 2023

    7.0
    It was alright
    • Leisure trip
    • Travelers with friends
    • Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Too small of room

    It was chill

    Stayed in August 2023

  • Reviewed: August 18, 2023

    1.0
    • Couple
    • Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: August 11, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    I thought the bathroom and toilet could have been kept cleaner and more well presented, I had the same opinion of my room.also. just needs a little extra touches to make pleasant.

    The hosts were really nice people, there was a bit of a language barrier. But they were very lovely.

    Stayed in August 2023

  • Reviewed: August 8, 2023

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing every thing is disappointed

    Stayed in August 2023

  • Reviewed: June 29, 2023

    1.0
    Very Poor
    • Leisure trip
    • Travelers with friends
    • Family Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was dirty, smelling and uncomfortable to usw

    Nothing was well It was smelling each and everything Washroom was dirty as public toilet.

    Stayed in June 2023

  • Reviewed: June 15, 2023

    10
    Loved it was private, owners left us alone and pet friendly. You get what you pay for. If you’re looking for 5 star trea
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Far from the city but enjoyed the quietness the city doesn’t offer.

    Quiet, private, cheap and pet friendly.

    Stayed in June 2023

  • Reviewed: June 4, 2023

    7.0
    I hope to improve the heating in the toom
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Room heater was bad

    The room was clean and easy check in and check outside

    Stayed in June 2023

  • Reviewed: May 16, 2023

    1.0
    Very very bad experience, toilet and rooms are not properly clean.
    • Business trip
    • Family with young children
    • Family Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    There is nothing as we expect from the service. No one meet us at the spot. We feel very bad 👎 experience from this property, no room cleaning ,no toilet cleaning dust is everywhere.

    No facility available. All house looks a dark cave.

    Stayed in May 2023

  • Reviewed: May 9, 2023

    3.0
    Suited our needs as we left at 5:00am but no reason to stay longer.
    • Leisure trip
    • Family with young children
    • Family Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Shower was filthy

    Location was ok nothing else included. Had shared facilities but no plates cutlery or anything else

    Stayed in April 2023

  • Reviewed: May 5, 2023

    10
    Fast wifi, great privacy and close to shops
    • Couple
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in May 2023

  • Reviewed: May 4, 2023

    1.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    A lot of mess! Miserable, unwashed underwear, urine and semen. Hair, in bed and on the floor

    Stayed in April 2023

  • Reviewed: April 18, 2023

    2.0
    Took my money with no offer of my refund what so ever. Appalling!!
    • Leisure trip
    • Family with young children
    • Family Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Was tricked on the site! Was not obvious that this accomation was more so back packers hostel.

    Stayed in April 2023

  • Reviewed: April 10, 2023

    1.0
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: April 4, 2023

    1.0
    Unliveable and misleading photos, this place should be delisted
    • Leisure trip
    • Solo traveler
    • Single Room with Shared Bathroom
    • Stayed 1 night

    I thought I'd give it a try but found it unliveable. I wish I had read reviews beforehand. I arrived on the property and found a dusty neglected place, with no instructions as to where to get a room key. I finally found it in a room after creeping around what looked like an abandoned crackhouse. Went for a wee, and was punched in the face by the stench of urine. It was as if someone pissed all over the floor and they left it there for weeks. I went to wash my hands and was greeted with a grimy shower with a anti-slip tile blackened from what I would presume to be mould... Okay... that was fine, I've experienced worse... So I went to check out my room, and was gutted that the sheets weren't even clean and my nostrils were full of dust. My door was closed, but I could still smell the intense smell of urine. On top of all this, I did not feel safe... (doors weren't secure) The pictures are worlds apart from the property's current state. Add a blanket of dust and a lengthy time of neglect/wear and tear to everything in the pictures and it'll be more accurate... or less misleading I was fortunate enough to have a friend save me from this situation and offer me a place to stay for the night.

    I liked that this experience gave me a great life lesson. I liked that the owner gave me a warning before I got there. A little foreshadowing for what's to come totally excuses the misleading condition of the place... (Please see the message I was sent which is attached).

    Stayed in April 2023

  • Reviewed: April 3, 2023

    3.0
    You get what you pay for - Cheap but not super clean
    • Leisure trip
    • Group
    • Family Room with Shared Bathroom
    • Stayed 1 night

    Bathroom was dirty and room is not super clean. Even if it is a shared accomodation and cleanliness depends on the guests, the host should be present or better clean between bookins

    Location close to our destination. Cheap accomodation

    Stayed in February 2023

  • Reviewed: April 3, 2023

    1.0
    disgusting
    • Leisure trip
    • Solo traveler
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything. the place was basically an open house, no reception or staff on site. it was very dirty, the kitchen was unusable, couldnt even find cuttlery. the room was disgusting, dust balls everywhere, smelly carpets, blood stains on sheets and floor, the window in my room was broken, it was freezing all night. i would never stay there again, a pisstake to be honest. not worth a single dollar

    Nothing, apart from the lovely cafe across the road.

    Stayed in April 2023

  • Reviewed: March 21, 2023

    3.0
    Wont be going there again.
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night

    very poor customer service, poor maintenance, zero cleanliness.

    location

    Stayed in March 2023

  • Reviewed: March 21, 2023

    3.0
    Wont be going there again.
    • Business trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night

    very poor customer service, zero cleanliness. poor maintenance.

    location

    Stayed in March 2023

  • Reviewed: March 7, 2023

    1.0
    I could not stay becuse I needed 2 beds
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 2 nights

    Everything

    The room I was offered was not what i paid for and i was not able to stay there!

    Stayed in March 2023

  • Reviewed: March 5, 2023

    1.0
    Extremely disappointed they say you get what you pay for and it was cheap. But not liveable
    • Leisure trip
    • Family with young children
    • Family Room with Shared Bathroom
    • Stayed 1 night

    Everything, we did not stay, the property should be demolished, broken windows glass on the ground. collapsing ceiling covered by a tarp. Full bowl of Cigarette butts. And we were told there was only 1 room available when we book 2. A bit late when you are standing out the front with 3 small children after flying and some driving from Brisbane. I also thought asking to upload ID to the owners so that they didn’t let druggies stay was a bit much. Broken pavers outside with sharp bits not good for children. I thought booking.com would have some standards that they let out.

    The speed that we were refunded

    Stayed in March 2023

  • Reviewed: March 5, 2023

    1.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    I was shocked by hiw dirty this place was. It was unsanitary and the sheets on my bed had not been changed. I could not even sleep in the bed as the sheets were filthy. I know this place was cheap but I expect clean sheets and pillowcases. There were no staff to assist. The bathroom was filthy and had moldy cloths on the vanity. Even though this place is cheap I do not recommend.

    Stayed in March 2023

  • Reviewed: February 27, 2023

    1.0
    a very bad experience.. never will look for cheap accommodation in my life again
    • Leisure trip
    • Family with young children
    • Family Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    very unclean .. difficult to access to the room toilet and bathroom were very bad .. some worn clothes were lying in the bathroom which was already a tiny one didn’t use the bathroom either

    basically nothing can’t say it’s an staying place and didn’t stay there.. had to look for another one

    Stayed in February 2023

  • Reviewed: February 21, 2023

    1.0
    Horrible. Was staying in filth.
    • Leisure trip
    • Solo traveler
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Firstly, the place is horrifically dirty. It meets no guidelines, there are no smoke alarms, the bathroom has mould, the kitchen stove is pure filth. The bedroom was not vacuumed, toe nails on the carpet, the walls splatter of all types of mess. This place should not be allowed to house people

    Leaving the absolutely filthy residence.

    Stayed in February 2023

Showing 76 - 100

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