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Reviews of Gladstone CBD Motel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

167 Goondoon Street, 4680 Gladstone, Australia

#34 of 34 hotels in Gladstone

Guests' Choice

Review Score

Based on 60 hotel reviews

5.2

Score breakdown

  • Cleanliness

    6.1

  • Comfort

    6.0

  • Location

    7.4

  • Facilities

    5.8

  • Staff

    6.6

  • Value for money

    5.8

  • Free Wifi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 18, 2025

    5.0
    Convenient for 1 night but wouldn't stay there again.
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night

    The rooms were quite rough and well aged. I use a CPAP machine and the power points next to the bed had no power to them so I was unable to use my CPAP. Additionally, the restaurant wasn't open.

    Location was good, conveniently in the centre of town.

    Stayed in February 2025

  • Reviewed: January 20, 2025

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lacking in other cleanliness....needing a good clean to rid of lots of accumulated dust. Foot towel for bathroom floor was badly marked although rolled up as clean. Found a lipstick behind the bedside drawers, so couldn't have been moved when room changed. There was trouble between other guests fighting in car park. Sounded like for some that this was their home as opposed to a motel for travellers?

    Clean sheets, comfy bed and pillow.

    Stayed in January 2025

  • Reviewed: January 4, 2025

    6.0
    Nice people , great location just poor cleaners
    • Business trip
    • Group
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room 18 was dirty, so dusty above bed, skirtings, inside cupboards and draws. Shelving behind door was soooo dusty Crockery draw filthy so I washed cups before I could use them. The floor was so dirty, I cleaned it myself ! The nice Renovation is wasted if it is not cleaned to maintain.

    Nice friendly people good location

    Stayed in January 2025

  • Reviewed: December 25, 2024

    4.0
    Not a nice environment and wouldn’t recommend
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Needle injection points in toilet rolls Blood on sheets top cover on bed and towel Looked like people lived there permanently Police called first night with women fighting yelling Carpark littered with cigarette butts and not cleaned at all during stay Mirror and television screen dirty Floor not clean Pegs on curtains to keep closed Dissatisfied with the whole place Seemed like drug drop offs or collection were being done in room opposite A lot of quick comings and goings by different people

    Close to shops

    Stayed in December 2024

  • Reviewed: December 2, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The room was cramped, hardly any cup,saucers plates, bowls etc

    The beds were a good.

    Stayed in December 2024

  • Reviewed: December 2, 2024

    5.0
    passable
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    pool not useable and no mention of that anywhere online

    pet friendly

    Stayed in September 2024

  • Reviewed: October 2, 2024

    4.0
    never again
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night

    We stayed last week in the same room and the dirt that was behind the bathroom door, including cigarette butt, was still there this week. the draws were putrid and there was not spare toilet paper had to ask the next room. they advertise a pool and it is full of rubbish they said last week it was closed for cleaning but it has not been used in months hours on the reception door are not correct they close early and open late

    Stayed in September 2024

  • Reviewed: September 5, 2024

    4.0
    Not mad, just disappointed.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Dirty floors. Stained towels, sheets, and bed topper. Below average quality pillows, beds and towels Leaking bathroom window when it rained - wetting the floor, towels, toilet and our belongings

    Location of the hotel, central to our needs and lower cost compared to other options

    Stayed in September 2024

  • Reviewed: September 1, 2024

    6.0
    Ok,
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pubic hair on toilet, dirty floor, security if the door, property wasnt clean, smoke buts at door step

    Location, comfy bed

    Stayed in August 2024

  • Reviewed: August 23, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Reception and reception staff were dirty. No expense was spent outside the room and I felt very uncomfortable.

    Inside the room was clean and modern

    Stayed in August 2024

  • Reviewed: July 9, 2024

    4.0
    It wasn’t bad but property needs a lot of work.
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Property is under renovations - so several things didn’t work correctly this wasn’t advertised to us prior to getting there.

    Locational was central to CBD

    Stayed in July 2024

  • Reviewed: July 1, 2024

    5.0
    Overnight stay
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The electric jug didn’t work. Cups had stains and probably had not been washed properly if at all

    It had a vacancy. Nothing available in Rockhampton.

    Stayed in June 2024

  • Reviewed: June 13, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Old and tired with a new bathroom

    Comfortable bed and good shower

    Stayed in June 2024

  • Reviewed: April 3, 2025

    1.0
    Dirty Room
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was dirty and so were the facilities (outside rooms, furniture, pool). No one at the property either, they were in Brisbane?

    Stayed in March 2025

  • Reviewed: March 27, 2025

    9.0
    Rooms and staff were a real delight.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Some of other patrons were unruly and dodgy.

    Location and service of staff.

    Stayed in March 2025

  • Reviewed: February 3, 2025

    3.0
    Great location, aweful room
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Recently renovated with new floor and bathroom tiles looked great overall but the stained worn and badly painted rest ruined the over all vibe. Bathroom Door did not close meaning the constant dripping and flow of water from outside the bathroom echoed. Windows were dirty. Door had paint flakes and dust on it. Floor was so dirty my feet were black. There was no mattress protection on the two singles beds pushed together and mattress was stained.

    Not far to walk to get food. Staff very polite.

    Stayed in February 2025

  • Reviewed: January 5, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Some of the power points didn't work

    Close to town and shopping 0

    Stayed in December 2024

  • Reviewed: January 4, 2025

    7.0
    Was good but make sure you lock your car and belongings up
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Permanent residents smoking with music cranking at 7am if they cleaned the rooms better and dust have bums living there it would be perfect

    Location was awesome and beds were extremely comfortable

    Stayed in January 2025

  • Reviewed: December 29, 2024

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    I was told I had to park my car in front of another unit across from my room because someone was parked in front of my room. walls had dirty finger marks all over.them. plates and bowls in the cardboard were wet and had long hair on it. bed has a large dark mark on the mattress. little fridge moves all over the floor no internet and TV could not get internet big rubbish bin outside in carpark was overflowing with rubbish toilet sliding door has broken and chipped bottom corner has no security chain on the front door one room has a person talking to themselves and hitting their heads with their hands

    nice hot water new shower fittings

    Stayed in December 2024

  • Reviewed: December 23, 2024

    1.0
    Vile.
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    As soon as we entered the reception, the place was filthy and looked like it had never been cleaned before including the space where the receptionist lived and all the linen was stored. Upon entering our room the curtains were stained, along with the bed linen and towels. The bathroom still had the previous guests hair stuck in the shower grate!! When going to the reception and asking for fresh towels we still received dirty towels and they did not offer to clean the bathroom let alone offer a partial refund and only gave me an apology. We also had to pay an extra $40 for our dog to say for “cleaning”, however the place looked like it had never been cleaned in its entire existence. Thoroughly disappointed with our stay as there should be a level of cleanliness in order for a “motel” to be operating. Would not recommend this place and would never stay here again.

    Felt safe because seven police officers attended during our stay to deal with some of the permanent residents.

    Stayed in December 2024

  • Reviewed: December 16, 2024

    1.0
    Forced to leave after 1 night because of the dirty nature of the room and inoperative facilities.
    • With a pet
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights

    This room was dirty. we found numerous discarded packages and litter on the floors and under the beds. There were no mugs for coffee (despite coffee/tea making facilities being available) or glasses for water. Fire alarms had been removed. There were insufficient pillows for the beds and the beds looked as if someone had wrinkled them by laying on them. There was no internet connection and the cable tv only worked sporadically. This didn't seem like a safe place - lots of noisy people about and no security evident.

    The bed linen was clean and of a good quality. The shower was hot and spacious. The motel was centrally located.

    Stayed in December 2024

  • Reviewed: November 18, 2024

    8.0
    Very Good
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Don't like the fact that the pool not able too be used and that the BBQ area not able to be used to cook anything

    Rooms were good but the walls need a little clean

    Stayed in November 2024

  • Reviewed: October 27, 2024

    3.0
    Kindness doesn't cost a thing
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Rude manager Rude cleaners does not cost anything to be kind as you may never know what someone else has or is going through.

    Stayed in October 2024

  • Reviewed: October 25, 2024

    1.0
    Very Poor
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Didn't like that Im homeless with 4 children and he allowed us there after 6 nights after over pricing us than on the 7th day ready to book for another week he stated that the room was booked out when it was not even . Plus the staff were rude

    Stayed in October 2024

Showing 1 - 25

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