Very disappointed with breakfast, the girl working there was very rude when questioned about the food.. our buffet breakfast was included in the price and there was really not much provided except for fruit and no gluten free options for toast, so we paid for breakfast else where. :(

room was clean and tidy, bathroom presented well, clean linen...room was air conditioned and lovely block out curtains.. bed was comfortable and clean sheets..

Stayed in December 2023

Secure parking, big rooms, pool

Stayed in January 2024

Beautiful property, gardens and pool area are stunning.

Stayed in January 2024

I made a booking at Rydges Kalgoorlie for one night staying 8/1/24, I needed to change the booking date to the following week and Rydges refused to do it instead charging my credit card $239.00 for a cancellation fee. The booking was made through a third party who authorised for the booking dates to be changed with no charge if Rydges authorised it, however Rydges Kalgoorlie insisted on charging me and blaming the third party saying their hands were tied. Despite being a loyal customer for many years, Rydges chose to take advantage of the situation with their eyes more focused on the dollars, rather than working with me to resolve the problem and showing any goodwill, I won't be using the Rydges brand again from this point moving forward and I am disappointed with the corporate greed and lack of customer relations shown. I sent an email to their property and they didn't even have the courtesy to acknowledge or respond to my written complaint.

Nothing, I won't be staying here again in the future.

Stayed in November 2023

The breakfast

The breakfast was terrible

Stayed in January 2024

I wish it had've been walking distance to the main street

They made up the room each day.

Stayed in December 2023

I only stayed 2 nights

Room was clean, bath was huge and bed was very comfortable

Stayed in December 2023

The breakfast

Breakfast was definitely less then expected

Stayed in December 2023

poor service, poor breakfast, no choice of pillows.

Breakfast poor selection, service , coffee, better to eat off site. room passable, spacious yes but just functional.

Stayed in December 2023

Breakfast was pathetic. Had much better at hotels that were half the price. The Rydges had been known for an awesome buffet, it’s been downgraded to the most basic continental imaginable.

Room was clean and spacious

Stayed in December 2023

The prepaid breakfast was disgraceful. Embarrassing for the premier hotel in Kalgoorlie

Pool and comfort

Stayed in December 2023

Deposit waiting time back into bank.

Spa bath, Pool, Bed and location to town centre

Stayed in December 2023

The room was large but the decor was tired and needed a refresh. The service in the bar and restaurant was terrible. Bar staff (and the duty manager) had difficulty in producing drinks they advertised. e.g. Aperol Spritz was the cocktail special but the bar staff didn't know how to make it. They then had difficulty identifying Sauvignon Blanc as a white wine. Also our food orders were not given to the kitchen staff and it was left to the chef to ask if we had ordered anything and produce a meal hastily before the kitchen was closed for the evening. It was very poor value for money.

Stayed in November 2023

The TV in rooms would be better suited mounted to the wall, was not comfortable watching whilst laying in bed. Staff at the attached restaurant didn't know their head from their a$$hole, disorganized and inattentive.

Pool was pleasant. Breakfast was lovely, good quality food for continental breakfast. Bed in hotel room was super comfortable. The tall man at reception of Asian decent was super polite and really helpful, he deserves praise for his attitude.

Stayed in November 2023

nothing, it was perfect for its location

The best thing about this property was a man called Romeo He was the concierge, receptionist person And one of the nicest people I've met in a long time . The facilities were fantastic It was like an oasis in the middle of a weird racist desert

Stayed in November 2023

Nothing

Reallu good place to stay, value for money, accessible

Stayed in November 2023

The bathroom had a sewage smell sometimes

Loved the room. Everything was cozy and the staff were so kind

Stayed in November 2023

nothing!!!

beautiful hotel, very welcome after a long drive super comfy beds and pillows beautiful bathroom with HUGE shower AND spa bath beautiful out door pool and spa felt so comfy and safe

Stayed in October 2023

Bathroom lay out

Good size, great size bed

Stayed in October 2023

The bathroom has the worst space to put shaving gear and tooth paste etc that I have ever seen in accommodation, regardless of price. In short, there was nowhere to put anything. The smell of the unit, although suggesting sanitising wasn't pleasant. Birds in the parking area left droppings on my car that wouldn't come off in a car wash. Rydges couldn't help that but could have warned me not to park under trees. The menu was very limited. I appreciate that it was the weekend but, for the price charged, I expected better.

Rooms were adequate, tidy and neat. Staff were very courteous and helpfull. Rooms were close to the parking area.

Stayed in October 2023

Room wasn’t what we had booked

Every thing

Stayed in September 2023

Good

Stayed in August 2023

Over charged when questioned was informed thats how it is basically, extra 110.00 that we will get back in 5/7 business days , umm why not take thay of the bill, $33.00 for half a bowl of pasta cold at that, extra $10.00 for breakfast if u want hot the sausages and bacon where so old and dried out , the staff out the back of the kitchen yelling about how some one wont work on Sunday as they have church!! The aircon sign will leak if under 21!degrees well even at the temp it was on it wasnt overly cool Would i stay here again , nope over priced and run down

Staff where friendly , bed was comfy

Stayed in October 2023

No customer service for clients who were not fifo. Meals and food was exceptionally limited with virtually nothing on the menu two days in a row unless from a mining company. Almost $400 a night. No orange juice.

Quite

Stayed in October 2023

Staff

Staff were friendly, nice and clean. Food was not great . Mash potatoes and vegetables had no butter and were dry. Mash was packet .

Stayed in October 2023