430 Wine Country Drive, 2325 Lovedale, Australia
#13 of 33 hotels in Lovedale
Guests' ChoiceBased on 3397 hotel reviews
8.4Cleanliness
8.6
Comfort
8.6
Location
9.1
Facilities
8.6
Staff
8.8
Value for money
7.8
Free WiFi
8.1
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End of dialog contentReviewed: 20 April 2023
Mary
AustraliaFood options were poor. The a la carte restaurant only offered a buffet for $69 of which half the options were desserts and the rest of the offerings were underwhelming. All 4 of us walked out very disappointed and kindly advised our waitress and she said they are getting lots of complaints. It would have been nice if they supplied free biscuits with your cuppa in the room like 99% of hotels do! The hotel is looking very dated and needing some TLC. With the expense of 4 nights accommodation I could have gone to Bali for a week and had a much better experience!
My room was large and comfortable. Staff were friendly and very helpful. The spa treatment was excellent
Stayed in April 2023
Reviewed: 20 April 2023
Tracy
AustraliaThe pool was lovely and the kids loved the water park
Stayed in April 2023
Reviewed: 18 April 2023
Lyndal
AustraliaYou didn’t do price match. Pattern from your company with not paying refer a friend and then making it so hard to do the price match. I try my hardest to not book through your site. This is my last option due to the problems I have had.
Staff and room pretty good.
Stayed in April 2023
Reviewed: 17 April 2023
Nadinya
AustraliaWas expensive for 2 nights.
Always nice to get out of Sydney and stay somewhere nice but not too far from home. Location is always lovely.
Stayed in April 2023
Reviewed: 15 April 2023
Brittany
Australiathe only thing we didn’t like was the pillows that were provided, they were far too soft and were unable to sleep due to this. more options would be appreciated in future.
we liked majority of the facilities provided
Stayed in April 2023
Reviewed: 14 April 2023
Theresa
Australiakids water play area
Stayed in April 2023
Reviewed: 13 April 2023
Hendra
AustraliaThe restaurant down stair can be better... nachos was just a bunch of mince, corn chips, avocados and cream put together. Can put a bit more flavor to each elements. Stake was not bad though and the local beer was nice!
pool was awesome, breakfast was really nice - all you can eat smash avo and benedicts and all. Staff were superb. The ladies at the kids club really enjoyed looking after children. Thanks for a good holiday!
Stayed in April 2023
Reviewed: 13 April 2023
Khoo
AustraliaWas clean but certain places could be cleaner e.g. found a random pea in the couch! 😬
Amazing facilities for kids including water playground and pool with toddler level area, train ride and extra touches like toy hotel frog and activity pack at the Red Salt!
Stayed in April 2023
Reviewed: 11 April 2023
Jen
AustraliaRoom service is not complimentary, have to pay $55 per day for room service. Water, milk, tea and towels are not complimentary delivered, have to ask the reception everyday.
Convenient location, spacious apartments, lots of activities, friendly staff, very good breakfast.
Stayed in April 2023
Reviewed: 10 April 2023
Prateek
AustraliaNo one helped with the bags
Stayed in April 2023
Reviewed: 8 April 2023
Raja
Australiaclean, easily accessible, good parking, variety of meal, good staff who will make you feel welcome
Stayed in April 2023
Reviewed: 8 April 2023
Nick
AustraliaWe stayed one night and ate in the restaurant next to the main pool around 8.30pm, we were very disappointed with the two male waiters who obviously were bored and were completely unfriendly. It costs nothing to smile, nothing to say hello guys can I take your plates or have you finished your drink, nope they just walked up and took one plate and walked away, not a word, took a glass with drink still in it, we had to ask him to return it to the table. Rudeness should not be tolerated and should be called out. Lucky we remained polite. This was after we noticed that our salt and pepper squid was ready to be delivered, after we heard the bell twice and could see it sitting on the shelf, only to be told it was not for us, then a discussion between the chef and another waiter and waved my arm saying hello it ours.
Stayed in April 2023
Reviewed: 7 April 2023
Tara
AustraliaBed was a little hard for my liking but pillows were very plush.
The staff were very helpful, especially in the breakfast area. Breakfast buffet was great. Definitely worth the extra $$
Stayed in March 2023
Reviewed: 3 April 2023
David
United KingdomWe booked the room for 3 people but only had 2 cups and 2 robes
Very friendly. Good facilities. Great breakfast
Stayed in April 2023
Reviewed: 3 April 2023
Boyoung
South KoreaFirst of all, the bed duvet was too dusty, and the old carpet and sofa had no choice but to smell bad when I first entered the room. I wish the pool water was cleaner.
There were various things to enjoy in the accommodation, so the whole family was satisfied. Swimming pool, sauna, golf, massage, etc. The lodging was spacious and the kitchen was tidy.
Stayed in March 2023
Reviewed: 3 April 2023
Robyn
AustraliaNothing at all
the room was lovely and the breakfast and service was excellent
Stayed in April 2023
Reviewed: 2 April 2023
Patricia
AustraliaBed too hard,
Too expensive
Stayed in April 2023
Reviewed: 2 April 2023
Cora
AustraliaLovely resort with good facilities. Food was good. Staff were friendly and helpful.
Stayed in April 2023
Reviewed: 2 April 2023
Andri
AustraliaThe breakfast was amazing. The egg station is champion.
Stayed in March 2023
Reviewed: 31 March 2023
Odilia
AustraliaThe food at the bar and grill restaurant was awful and need to request for a refund of a particular dish. However, in general, all the food taste bad. Please eat at the level two restaurant if you need to dine in.
The breakfast was good, please maintain the quality.
Stayed in March 2023
Reviewed: 31 March 2023
Nadia
Australiano complain
dinner
Stayed in March 2023
Reviewed: 28 March 2023
Hongyan
AustraliaMany kid entertaining faculities were not available
The space of one bedroom villa was big and clean for family
Stayed in March 2023
Reviewed: 27 March 2023
Bethany
AustraliaLocation, pool, bar/restaurant onsite
Stayed in March 2023
Reviewed: 27 March 2023
Rebecca
New ZealandIt is a lovely place, a little over priced but great location.
location was perfect
Stayed in March 2023
Reviewed: 26 March 2023
Heather
AustraliaIt was extremely busy and overpriced due to the air show and a huge concert on.
The facilities are really fantastic for a hotel 2 hours away. Kids club, pools, gym, sauna, tennis, kangaroos in the vineyard, a golf course - you name it, this hotel has most of it! Having stayed at the Hunter many times, It’s a really great option. We will definitely be back.
Stayed in March 2023
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