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Reviews of Sails in the Desert 5 stars

Yulara Drive, Yulara, 0872 Ayers Rock, Australia

#3 of 6 hotels in Ayers Rock

Guests' Choice

Review score

Based on 601 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.1

  • Facilities

    8.2

  • Staff

    8.2

  • Value for money

    6.9

  • Free WiFi

    7.5

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Showing 76 – 100

  • Reviewed: 16 November 2023

    9.0
    Great place to stay
    • Leisure trip
    • Couple
    • Superior Room - Request Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The weather! 😬😂. No one’s fault, obviously.

    Staff was very helpful when one of our tours fell apart. Tia made it so we could see Uluru at sunrise before we had to go to the airport. Without her we would have missed seeing the rock! Everyone was pleasant, helpful, and facility was clean and we had good food.

    Stayed in November 2023

  • Reviewed: 15 November 2023

    8.0
    Over all we were satisfied and would definitely stay again
    • Leisure trip
    • Couple
    • Superior Room - Request Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    Bar service was slow Parking was a little too far away Here are some feedback ideas……… Would have liked some movie options on the tv Pool bar to be open later Would have been great to have had some organised activities at the resort too, like yoga, or some fun things.

    Breakfast was great Cleanliness Pool

    Stayed in November 2023

  • Reviewed: 15 November 2023

    8.0
    Amazing experience
    • Leisure trip
    • Couple
    • Superior Room - Request Two Queen Beds
    • Stayed 2 nights

    Dining options could be improved significantly. Simpler menu options. $48 per person for breakfast is extreme. Pool Bistro/Bar could offer simple sandwiches/burgers/fries. It has the same menu as the restaurant which was a little disappointing. Thank goodness for the Gecko & Kalulta Cafes.

    Location

    Stayed in November 2023

  • Reviewed: 10 November 2023

    8.0
    Good location. Plenty of walks and things to do for a few days
    • Leisure trip
    • Couple
    • Superior Room - Request Two Queen Beds
    • Stayed 3 nights

    A more varied menu. As older guests there was no way we could eat $89 dollars' worth of food at the buffet. The Bar area service was so slow that e froze in the less than comfortable temperature. As a consequence we opted to eat out in the village

    Room was comfortable. Food was very expensive. Dining room service was extremely slow

    Stayed in October 2023

  • Reviewed: 8 November 2023

    9.0
    We had a fantastic time at Sails, the food and the venue were great.
    • Leisure trip
    • Family with young children
    • Superior Room - Request Two Queen Beds
    • Stayed 3 nights

    The staff could have been a bit better in their customer relations. For example, we ordered a glass of wine to have with our dinner but it arrived after our meal (after two follow up requests). There were insufficient staff at the breakfast buffet and we had to get up to ask for coffee and the table wasn't cleared very promptly (we moved our dirty dishes to another table).

    The room was very clean and comfortable. it had everything we needed for our stay. The buffet dinner at Sails was fantastic and a great variety of food. The pool and pool bar area was also clean and enjoyable.

    Stayed in November 2023

  • Reviewed: 3 November 2023

    9.0
    Nice place to stay while seeing Ayers Rock
    • Leisure trip
    • Couple
    • Superior Room - Request Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    We would have liked a microwave

    The rooms were good size and comfortable

    Stayed in November 2023

  • Reviewed: 2 November 2023

    9.0
    Uluru
    • Leisure trip
    • Couple
    • Superior Room - Request Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast too expensive to quality

    Location Big room Pool area Architecture that did not clash with the location

    Stayed in November 2023

  • Reviewed: 1 November 2023

    9.0
    Great stay
    • Leisure trip
    • Group
    • Superior Room - Request Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Location was perfect for sightseeing, there was included pick up from airport, great amenities, food was great at the restaurants.

    Stayed in October 2023

  • Reviewed: 30 October 2023

    8.0
    Awesome stay.
    • Leisure trip
    • Family with young children
    • Superior Room - Request Two Queen Beds
    • Stayed 4 nights

    The swimming pool is not heated and the water was freezing (visited in September - nights are still very cold).

    I liked the size of the rooms and the balcony with the view of Uluru. The breakfast options were great. My son liked the activities for kids.

    Stayed in September 2023

  • Reviewed: 27 October 2023

    7.0
    Good location for trip to Uluru.
    • Leisure trip
    • Couple
    • Superior Room - Request Two Queen Beds
    • Stayed 2 nights

    Expensive stay. Needs some renovating in corridors and rooms.

    Our room was spacious with a nice balcony and all the essentials.

    Stayed in September 2023

  • Reviewed: 25 October 2023

    7.0
    Overall a good experience.
    • Leisure trip
    • Couple
    • Superior Room - Request Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Our room was not ready and we eventually got into the room almost 2hrs past the anticipated check in time. It was somewhat ameliorated by the offer to use the pool and 2 complimentary drinks. The in room milk/coffee/tea supplies could have been better.

    The resort was lovely. Big rooms. Pool was great. Decor was good. Cafe was good.

    Stayed in October 2023

  • Reviewed: 23 October 2023

    9.0
    A great resort to soak up the sun!
    • Leisure trip
    • Couple
    • Superior Room - Request Two Queen Beds
    • Stayed 3 nights

    Food was great but pricy.

    Stayed in October 2023

  • Reviewed: 19 October 2023

    8.0
    We enjoyed the facilities and balanced those with the unique trips available in this very special place
    • Leisure trip
    • Couple
    • Superior Room - Request Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    I would have preferred a room looking in on the pool area we had a service road , which wasn’t busy, as our balcony outlook

    It has a very good reputation in the resort at Uluru. Dinner by the pool was lovely with attentive staff.

    Stayed in October 2023

  • Reviewed: 18 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Room - Request Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Doof doof music allll day. So much for touching the silence

    Locality to Uluru

    Stayed in October 2023

  • Reviewed: 18 October 2023

    9.0
    We will be back
    • Leisure trip
    • Couple
    • Superior Room - Request Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    Everything

    Stayed in October 2023

  • Reviewed: 15 October 2023

    8.0
    Amazing location and experience at Uluru
    • Leisure trip
    • Couple
    • Superior Room - Request Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Asked for king side bedroom when booking over six months in advance but this was still not available and had two smaller doubles.

    Location is fabulous Staff very helpful

    Stayed in October 2023

  • Reviewed: 15 October 2023

    9.0
    An oasis in the red centre
    • Leisure trip
    • Couple
    • Superior Room - Request Two Queen Beds
    • Stayed 3 nights

    Room was very nice, we were close to reception/restaurant/parking.

    Stayed in October 2023

  • Reviewed: 15 October 2023

    9.0
    Nice place to stay I will recommend
    • Leisure trip
    • Couple
    • Superior Room - Request Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Good venue, excellent hips of food to choose 👍 😋 👌

    Stayed in August 2023

  • Reviewed: 13 October 2023

    9.0
    Great place to stay!
    • Leisure trip
    • Family with young children
    • Superior Room - Request Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    The pool was so cold, not enjoyable or refreshing which is a shame after coming back super hot from exploring. It would also be great if they made it easier to support the local indigenous artists somehow. Their artwork is amazing but it's almost impossible to get cash out locally.

    The staff were great and location was so convenient. The room was modern and clean. Also loved the grounds and loungers around the pool - such a great way to enjoy the afternoon breeze.

    Stayed in October 2023

  • Reviewed: 11 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Room - Request Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    They seemed to be understaffed. Our room was not available until after 3 pm. The restaurant had trouble providing food. The wait for food was 45 minutes. Everyone was trying, but the kitchen seemed overwhelmed. We started walking to the town center and using the restaurants there to avoid the wait.

    The Red Center is an amazing location. This is a beautiful hotel. The rooms were large and well supplied. It was unexpectedly hot, so we spent many afternoons in their pool.

    Stayed in October 2023

  • Reviewed: 7 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Room - Request Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Good quality poor and wait time in restaurant was long.

    Location was great.

    Stayed in October 2023

  • Reviewed: 6 October 2023

    8.0
    Very efficiently run & organised 😊
    • Leisure trip
    • People with friends
    • Superior Room - Request Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Restaurant was fabulous Pool & grounds lovely Bathroom was fabulous

    Stayed in September 2023

  • Reviewed: 3 October 2023

    8.0
    Nice hotel in a good location, but very expensive
    • Leisure trip
    • Family with young children
    • Superior Room - Request Two Queen Beds
    • Stayed 3 nights

    I think it was generally too expensive. It was over $600 a night for a basic room and breakfast wasnt even included. I said it should be for that price but they didnt budge and said we'd have to pay $48 extra for breakfast which would be $192 a day for my family of 4 or $600 for 3 days breakfast. Fortunately its located close to other cafe's in the town centre that were a lot more affordable.

    Nice hotel with a nice pool but it was a little too cold for my liking. I think they must chill it as it was high 30's but the pool was very cold. Restaurant and staff were all very nice.

    Stayed in October 2023

  • Reviewed: 1 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Room - Request Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Restaurants and room service were over priced. Poor service at Waḻpa Bar. Had to wait an hour for two burgers and ordered dessert but it was never served. The buffet breakfast should offer continental breakfast only as an option. The restaurants should be more geared around timing of sunrise and sunset viewings. Room was greatly over priced for tired looking decor.

    Comfortable beds.

    Stayed in September 2023

  • Reviewed: 29 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Room - Request Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The staff all seemed to be new and couldn’t answer any questions. They made no effort to rectify any problems or ask anyone more knowledgeable for help to rectify the issues raised.

    Clean, modern and stylish. Great location.

    Stayed in September 2023

Showing 76 – 100

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