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Reviews of Sandcastles Mooloolaba This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Corner of Parkyn Parade and River Esplanade, 4557 Mooloolaba, Australia

#32 of 166 hotels in Mooloolaba

Guests' Choice

Review Score

Based on 549 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    9.7

  • Facilities

    8.5

  • Staff

    9.3

  • Value for money

    8.4

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 301 - 325

  • Reviewed: October 25, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    Two of the four coffee mugs were dirty Stains on bed sheets Carpet was old and didn’t feel clean underfoot. Deck tiles were dirty and gritty with sand. Shower pressure was quite low. There was building construction across the road. It would have been nice to know beforehand.

    Location was great. Comfortable bed.

    Stayed in October 2024

  • Reviewed: July 6, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Standard One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Thought it was quite over priced, for the cost I also thought cheap coffee in the room was not good.

    Property was in good location

    Stayed in June 2024

  • Reviewed: July 2, 2024

    6.0
    Would go again
    • Leisure trip
    • Couple
    • Standard One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    That no onsite person if having trouble at night- could here all the toilets and showers in next to us and the walk way next to car garage didn’t lock so anyone could get into garage

    Was close to everything

    Stayed in May 2024

  • Reviewed: June 24, 2024

    4.0
    way over priced, there was no door on the shower
    • Leisure trip
    • Solo traveler
    • Standard One-Bedroom Apartment
    • Stayed 3 nights

    all the lights could work in the unit. there was a number of taps leaking in the unit the water pressure was weak no drying rack for the plates etc when you washed up still waiting for staff to get back to me on that matter my food went bad in the fridge it needs maintence It did not cool down until the morning I left

    It is a nice location

    Stayed in June 2024

  • Reviewed: May 19, 2024

    6.0
    Great location, but a little too uncomfortable to stay again.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment - Top Floor with Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed was very uncomfortable, poor insulation against outside noise, struggled to get the TV connected to the internet.

    Location was great.

    Stayed in May 2024

  • Reviewed: April 28, 2024

    5.0
    R&R time away
    • Leisure trip
    • Family with young children
    • Standard One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    The people above us who were constantly opening and closing the sliding door because they were smoking, I found a couple of cigarette butts on our balcony in the morning, very disrespectful.

    Great little apartment, so close to the Esplanade.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Photos misleading…. Our apartment was really outdated.

    Location

    Stayed in April 2024

  • Reviewed: March 1, 2024

    4.0
    Great location
    • Leisure trip
    • Couple
    • Standard One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Room very dated. Chips in tiles. Damaged walls are not repaired. Difficulties in small carpark bays. One way street access to carpark is difficult as traffic obscures the entrance. Reception is difficult to find. The Surf Club air-conditioning was extremely noisy, necessitating keeping the balcony doors closed.

    Good location within walking distance to Mooloolaba main street, restaurants etc. Managers are lovely and very accommodating

    Stayed in February 2024

  • Reviewed: January 18, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard One-Bedroom Apartment
    • Stayed 2 nights

    the air vents and air conditioning needed a clean, sofa is rock hard not inviting, shower dirty, lifts and foyers need a paint and good clean.

    great location,

    Stayed in January 2024

  • Reviewed: January 3, 2024

    3.0
    Poor and Disappointing
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    Low ceilings and fans hurt my wife in process of dressing...Aircondition too small for all unit and it was in living area only....bedrum is always hot and maggy.Only one toilet roll(cheep one) no replacement for towels,one litle hand soap provided ,which is disintegrated after day 3,shower is ridiculously small barely fit in and of course no aircon very unpleasant experience.In kitchen we are not able to make simple breakfast...pan is terrible..electric pan broken ,replaced day 2,in general very poor and disappointed...not wothed half of money we pay for 6days...

    Close to the beach...shops ...restaurants...

    Stayed in December 2023

  • Reviewed: December 22, 2023

    5.0
    Overall not too bad but not considered to be a four star accommodation
    • Leisure trip
    • Family with young children
    • Deluxe One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Facilities are very basic. Minimum complimentary supplies

    Good location.

    Stayed in December 2023

  • Reviewed: October 17, 2023

    5.0
    Geared for young single person not couples looking to relax
    • Leisure trip
    • Couple
    • Superior Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Extremely noisy windows did not block out late night traffic kept us awake till 2.00 am each day could hear every car motorbike & trucks early morning Living furniture uncomfortable only very small 2 seater for 1. High bar with stools for breakfast no proper table & chairs with backs not able to relax in living area had to lie on bed for both to watch tv. Shower extremely slippery Would not stay there again

    Clean

    Stayed in October 2023

  • Reviewed: September 30, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    The unit was aged. The carpets were dirty. The ranch slider door almost fell on us and the shower door was faulty. the knives and forks were dated and unhygienic.

    The friendly staff and the view.

    Stayed in September 2023

  • Reviewed: September 26, 2023

    5.0
    Unit needs some work but met our needs for a place to stay for a couple of days.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights

    Very noisy unit with the air conditioners from the surf club opposite our room.

    The location is perfect, we parked the car and were able to walk everywhere.

    Stayed in September 2023

  • Reviewed: July 4, 2023

    5.0
    Really disappointing when paying so much money
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Booked room for 3 nights on the second night turned heater on as it was cold and noticed a smell so turned it off and got no sleep as it was such a cold night .In the morning we got up I looked in the aircon that’s when I discovered it was full of mould . We contacted the manger she asked us what compensation we were looking at we asked if we could be reallocated for our last night as staying in would be a health hazard and our last night free for all our inconvenience and putting us in an unsafe environment her response was will offer us a late check out and no free night or stay and pay another night.

    Great location

    Stayed in June 2023

  • Reviewed: March 19, 2023

    5.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Our room was long overdue for a decent Reno. A prevalence of dirty grout and seals in the bathroom was disappointing. Although it was a great location, we couldn't describe the room as $300+ a night quality.

    Location was perfect.

    Stayed in March 2023

  • Reviewed: March 4, 2023

    4.0
    Quite disappointing
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    The floor was dirty, so I couldn't walk around the unit without shoes on. The shower was unbelievably small. The bed was small for two people and very uncomfortable. The lounge was hard and uncomfortable. The bedroom was hot because there's no air conditioning in the bedroom.

    The location

    Stayed in February 2023

  • Reviewed: February 13, 2023

    6.0
    1 bedroom roof top
    • Leisure trip
    • Couple
    • One-Bedroom Apartment - Top Floor with Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    room 402 was so small .we felt cramped inside. .price was high ..for 2 night .you got to see a little ocean but more other buildings and roof tops ..

    Location and staff

    Stayed in February 2023

  • Reviewed: February 12, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Bedroom was small with only a double bed, no AC in bedroom.

    Great location

    Stayed in February 2023

  • Reviewed: November 27, 2022

    4.0
    Good location, bumed out on a nice room.
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 2 nights

    I specifically called well in advance asking for a room with an ocean view as most of the rooms seem to get one however we got from what I gather the worst view over the pool which is the size of a fish pond. For $300 per night I expected more as it was booked as a delux one bedroom apartment. I have stayed in Mooloolaba many times however I won't be rushing back there in any hurry.

    It was a very short walk to the beach & restaurants, being across the road from the surf living club. The rooms are refurbed. The wifi worked pretty well most of the time. The parking was fine. An early check in text was sent,

    Stayed in November 2022

  • Reviewed: December 23, 2023

    9.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment - Top Floor with Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    The pillows were very uncomfortable.

    Position. The lay out. The facilities. Pool great Spa great.

    Stayed in December 2023

  • Reviewed: February 19, 2023

    8.0
    great location, very friendly staff who are very helpful. I just wish rooms were serviced and fresh towel were given rat
    • Family with young children
    • Deluxe One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    room isn’t serviced

    location

    Stayed in February 2023

  • Reviewed: May 3, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Bit pricey for what you get but maybe because it was the weekend

    Location was perfect.

    Stayed in May 2022

  • Reviewed: April 18, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: April 15, 2025

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Apartment with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2025

Showing 301 - 325

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