I liked the sports bar & dining; the food was good. staff were helpful.

Stayed in April 2025

Very good 3 star hotel..staff exceptionally friendly. Bed was very comfy. Tim Tam's coke, lemonade and water provided free in room. Great amenity kit in bathroom.

Stayed in April 2025

It was comfortable.

Bed very comfortable and receptionist was a great help.

Stayed in April 2025

the room had no towels , i had a shower and no towels in the entire hotel apparently ?

Friendly staff and a nice room and location , very comfy bed ,

Stayed in March 2025

No towels in room. No staff available to get any early in the morning. Borrowed one from another room. Found a staff member from the hotel at 7:30 and got two towels. When cleaning staff arrived we were told that there was a shortage of towels and none were available.

Great location.

Stayed in March 2025

There was no breakfast available at the hotel as the restaurant below it only opened for lunch. The room service could be better, one of the ladies was super friendly but staff kept leaving our window open the whole day until dark without screens on it. The cleaning was very basic during our stay, so would say more recommended for short stays. Also, it was very expensive since we were there during the Grand Prix week, so very overpriced for what it was.

Location was great, close to the beach although far from the city center, but very easy to get there by train. The room was comfortable and it was very clean when we got there.

Stayed in March 2025

Sound proofing could be improved. Was blowing a gale and rain, windows felt like they would not be able to handle the task of keeping us dry.

Close to food and beverages and the vouchers for the hotel were appreciated. Food was delivered quite quickly when ordering from the restaurant.

Stayed in March 2025

Check in was ‘strictly’ 2pm as told off by a lady when we first arrived. Given we travelled a distance we can’t always be spot on for arrival time. Don’t see why we couldn’t do the paperwork then be asked nicely to wait in the hotel at the bar etc.. for the room to be ready at 2pm

Great location with great food

Stayed in March 2025

Bathroom was in need of some maintenance.

Lovely and quiet, beds were very comfortable. Great location for what we needed.

Stayed in March 2025

The room was really clean and the location was perfect.

Stayed in March 2025

nothing

loved the location to beach and station

Stayed in January 2025

Great location

Stayed in December 2024

Little bit noisy outside

Very clean nice staff

Stayed in February 2025

great location

Stayed in January 2025

Shower had issues with cold water but staff sorted for me promptly. No lift so hard with heavy bike box but again staff came to help carry up the stairs

Convenient clean comfortable

Stayed in February 2025

The stairs were a problem. An elevator should be installed, the stairs to the rooms are a burden to the elderly and mothers with prams. I asked the staff if something could be done, but they said it was out of their hands, management wasn't favorable to the change at present. The TVs through the hotel did not work throughout our stay of 3 days. A systems technician was obviously not called in, but that may have been because of the holiday period.

The staff were great. There was a Booking.com mix-up with the booking and the staff did everything they could to help. All of the staff were friendly and helpful. The hotel is in an excellent location. The Bistro food was excellent too.

Stayed in December 2024

Took a long time for reception to arrive for us to check in.

Room had unexpected view of bay. Minibar was free which was a nice touch!

Stayed in November 2024

Stairs only access to rooms and bathroom fan didn't work very well so the bathroom steams up quite quickly

Good location and comfortable room. Complimentary mini fridge with drinks restocked daily

Stayed in January 2025

Unable to contact staff on phone after hours for an emergency

Location

Stayed in January 2025

The major downfall for us there was no lift. Having heavy suitcases navigating the stairs was a challenge. If you had poor mobility think about another location as there are quite a number of stairs to negotiate.

The location was fabulous: across the road from the beach, train close by, located in the Sandringham village with numerous eateries to choose from and quaint little shops. We had free parking.

Stayed in December 2024

Spacious, clean and right in heart of shops , transport and beach

Stayed in December 2024

Nothing Really

location and parking very easy

Stayed in December 2024

Nothing

Great location and rooms

Stayed in December 2024

nothing

good

Stayed in December 2024