74 The Esplanade , 4810 Townsville, Australia
#21 of 39 hotels in Townsville
Guests' ChoiceBased on 731 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
8.5
Facilities
8.0
Staff
8.4
Value for money
8.3
Free WiFi
8.7
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End of dialog contentReviewed: 10 April 2025
Tonia
AustraliaUnfortunately for us, there appeared to be some residents next door who played loud movies and seemed to be having a party until almost midnight. We had to put in 2 complaints before they were quieted down. Not good after travelling all day.
The room was spacious and very clean and although the restaurant was undergoing renovations, the staff were friendly and accommodating and the food was great.
Stayed in April 2025
Reviewed: 4 April 2025
Dojo
AustraliaDoors were a bit stiff
Stayed in March 2025
Reviewed: 4 April 2025
Toni
AustraliaTHE BREAKFAST was not very nice. On the information it said on weekends breakfast closes at 9.30am. We arrived about 8.40 and was told breakfast closing at 9 and hardly anything left to eat. We DId pay for breakfast included so no to happy about that
The beds comfy. Clean and quiet
Stayed in March 2025
Reviewed: 28 March 2025
Cristobal
AustraliaThe pictures said you could get a room with hot tub but that was not available
Stayed in March 2025
Reviewed: 21 March 2025
Rob
AustraliaShame that the restaurant was closed and we were not told before we arrived
Stayed there before and it is comfortable
Stayed in March 2025
Reviewed: 20 March 2025
Jai
AustraliaParking was atrocious when I stayed. Had to park on the main road both nights I stayed there. I have a physical disability and didn't notice a disabled park unless that too was unavailable both nights of my stay.
Good price. Decent location. Good Facilities.
Stayed in March 2025
Reviewed: 17 March 2025
Jo
AustraliaNext time I will book a room around the pool and gardens
Lovely, quiet. They are doing renovations so all wasn’t accessible- but will be good when finished and restaurant open
Stayed in March 2025
Reviewed: 17 March 2025
Frazer
AustraliaCould use a little freshen up
Room was spacious and clean
Stayed in March 2025
Reviewed: 13 March 2025
Jon
United KingdomBecause we checked in outside of reception hours, we weren't told what time the included breakfast finished. We discovered that it finishes at 9am, but when we arrived at the restaurant at 8.35am, all the hot food had been removed and bain-maries covered, and there was only sweet pastries, cereal, fruit and some cheese and meats. The coffee machine was out of service because it required a clean too. We just had two glasses of juice and left. Pretty disappointing.
Lovely resort, lots of facilities, comfortable beds and pillows.
Stayed in March 2025
Reviewed: 9 March 2025
Sandford
AustraliaHard place to find at night, poor lighting
Clean and comfortable
Stayed in March 2025
Reviewed: 9 March 2025
Curry
AustraliaBathroom was not well kept, the breakfast was not very good would have loved to have had a hot breakfast and more variety and for the price was over rated but regards to room was lovely and fresh
room was lovely and fresh
Stayed in March 2025
Reviewed: 9 March 2025
Gary
AustraliaMy only disappointment is that the restaurant was not open for dinner, particularly given there were no food outlets within short walking proximity.
The bed was comfortable. The room was clean and tidy. Location was very quiet. Staff were wonderful. I was unable to access breakfast because I had to leave each morning before the restaurant opened but the kitchen staff provided me with food in the evening. This was truly appreciated.
Stayed in March 2025
Reviewed: 8 March 2025
Tim
United KingdomPool looked unloved. Big white pipes pouring water into pool looked unsightly. Restaurant was closed when we arrived 6.30pm so went out instead.
Room well decorated/refurbished. Great room facilities. Super comfy bed. Room exceptionally clean.
Stayed in March 2025
Reviewed: 6 March 2025
Di
AustraliaThe restaurant and bar weren't open due to renovations but that's ok as well - thank you we had a lovely stay.
The bed was very comfortable and beautifully fitted out. No complaints here - we will return.
Stayed in March 2025
Reviewed: 4 March 2025
Busscher
AustraliaFlat pillows need replacing. Been in quite a few different rooms now and all the pillows are terrible.
Great staff, perfect location close to airport.
Stayed in March 2025
Reviewed: 1 March 2025
Sean
AustraliaA few cleanliness issues and damage to spa fixture covers and vents at tops of bathroom windows. Mattress was very soft/unsupportive.
Spa room ticked the boxes for comfort and secluded self care.
Stayed in March 2025
Reviewed: 1 March 2025
Chris
AustraliaEverything was fine.
Nice resort,beautiful gardens. Great size room and very comfy bed.
Stayed in March 2025
Reviewed: 28 February 2025
Jean-paul
AustraliaMosquitoes
X
Stayed in February 2025
Reviewed: 25 February 2025
Nadia
AustraliaOffice hard to contact
Breakfast included
Stayed in January 2025
Reviewed: 23 February 2025
Jonathan
United KingdomThe TV was not easy to operate.
Great room with a high standard of facilities. Clean and quiet in a good location. We arrived late and left early but we're impressed with our room and the lush verdant grounds
Stayed in February 2025
Reviewed: 22 February 2025
Alicia
AustraliaBreakfast was included in the price . We didn’t get breakfast, however we understood due to the recent weather
It was lovely and clean , close to everything
Stayed in February 2025
Reviewed: 22 February 2025
David
AustraliaStaff very good room very comfortable
Stayed in February 2025
Reviewed: 18 February 2025
Joanne
AustraliaLooking a bit rundown but renovations are taking place.
Breakfast. location
Stayed in January 2025
Reviewed: 16 February 2025
Renee
Australiathe light outside the room was a little annoying as it made the room a bit bright at night . More or bigger milk containers for coffee would be good as they were only a couple and a few mls in each one . bottles of water in the fridge would be good too as there was none .
This place was really nice and modern freshly renovated by the looks . The bed was super comfy and plenty of pillows which was great . the coffee pod machine and microwave was a really great addition .
Stayed in February 2025
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