74 The Esplanade , 4810 Townsville, Australia
#21 of 39 hotels in Townsville
Guests' ChoiceBased on 730 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
8.5
Facilities
8.0
Staff
8.4
Value for money
8.3
Free Wifi
8.7
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End of dialog contentReviewed: December 2, 2024
Meaghan
AustraliaThe pool needs cleaning and the rooms were small compared to what is pictured
Rooms were very clean and new and beds very comfortable
Stayed in December 2024
Reviewed: November 29, 2024
Shane
AustraliaNothing
A recently rejuvenated room that was very comfortable. The breakfast provided was top rate.
Stayed in November 2024
Reviewed: November 29, 2024
Elizabeth
AustraliaVery comfy bed, good location
Stayed in October 2024
Reviewed: November 28, 2024
Karen
AustraliaNothing to not like but the mozzies poolside were a bit friendly, however that is North Qld and they supplied repellent
loved the feel of the room on entering, lovely large and clean big room. Loved the size of the fridge with freezer. Great appliances, coffee pod machine etc. The restaurant happy hour was great and so was the food for both dinner and breakfast, didn't need to leave the place after a long day travelling which was perfect for us. Will always stay there again- a pleasant surprise all round
Stayed in November 2024
Reviewed: November 24, 2024
Patricia
Australiaroom,bed
Stayed in November 2024
Reviewed: November 23, 2024
Tracey
United KingdomNice area lovely pool and rooms
Stayed in November 2024
Reviewed: November 21, 2024
Maria
AustraliaSome of the tiles around the outside of the rooms were a little wobbly
Very economical with the added bonus of breakfast
Stayed in November 2024
Reviewed: November 19, 2024
Danielle
AustraliaThe restaurant and bar by the pool are closed on Sundays, don't know if that's because of the time of year or a regular thing, slightly inconvenient but not a major detractor.
the bed was comfortable, breakfast was included which was good, the recent upgrades to the room very nice and modern. The pool was nice and relaxing. A short walk to the boardwalk that lead past the army museum and to the beach was pleasant. Overall a nice stay.
Stayed in November 2024
Reviewed: November 19, 2024
Sue
AustraliaAsked for a downstairs room but was given upstairs with no notice/communication regarding this
Breakfast was good, fair amount of variety. Location is great. Dinner at the restaurant was fantastic
Stayed in November 2024
Reviewed: November 14, 2024
Jose
AustraliaWould have liked to eat at the Restaurant.
Room clean and well presented. Very comfy bed. Breakfast included in booking is great.
Stayed in November 2024
Reviewed: November 12, 2024
Frank
AustraliaThe room was a good size neat tidy and clean and the king-size bed was very comfortable. Breakfast which was included in the rate was very nice each morning beside the pool. It's a short drive down The Strand to the shops and cages although there are 2 cages across the street also. Only a couple of blocks away is The Esplanade where the Coastal walkway takes you over Kissing Point through Jezzine Barracks (North Australian Army Museum) and then down The Strand to Ross River and the Casino if you want to go that far.
Stayed in November 2024
Reviewed: November 12, 2024
Rooster
AustraliaComfortable beds very clean units office chick was a great help I’ll be back
Stayed in November 2024
Reviewed: November 11, 2024
Shelley
AustraliaStayed 3 nights and the drink prices at bar were constantly different when ordering the same drinks every time, some staff didn’t seem to know how to charge for a rum and coke.
Clean modern rooms, comfortable beds and cold aircons
Stayed in November 2024
Reviewed: November 10, 2024
Sarah
AustraliaI'm still waiting to hear about a refund for food that I didn't receive.
Rooms were very nice.
Stayed in November 2024
Reviewed: November 9, 2024
Julie
AustraliaLow shower pressure
Location, pool, tennis court, facilities and the beds
Stayed in November 2024
Reviewed: November 7, 2024
Tracey
AustraliaThe TV was playing up. Reception came to help immediately however all the channel 9s did not work. We didn't report that because the reception chap acknowledged that the guy who could possibly fix the issue was off. No major issues but goes towards the 1 point short of a 10. The other reason is that I'm in my 60s with a fractured leg and my companion is 78. Absolutely zero help was offered at check-in to get our luggage upstairs to our room.
The facilities were lovely and relaxing. The pool was just right. Not cold not hot however a shade sail will need to be erected soon, before the water becomes like a tepid bath. Breakfast was included in our cost. While it is both a hot and cold buffet, the offerings were very basic and the juices were empty the entire time we were there.
Stayed in November 2024
Reviewed: November 6, 2024
Alan
AustraliaOnly That I Didn’t Get A Chance To Use The Pool And Enjoy The Grounds
Over All The Staff Facility & Accommodation Are Real Value For Money Breakfast Was Well Presented And Most Enjoyable Close To The Strand Airport And Ideal For My Work Location
Stayed in November 2024
Reviewed: November 4, 2024
Mary-anne
AustraliaTo many kids, could hear easy through wall
Out the back car park away from everyone else
Stayed in November 2024
Reviewed: November 4, 2024
David
AustraliaBathroom light switch was missing. Resort is a little dated.
Restaurant was well priced and very happy with the food.
Stayed in November 2024
Reviewed: November 4, 2024
Donna
AustraliaNothing
The breakfast was great, lots of fruit and they had a coffee machine to make your own cappuccino.
Stayed in October 2024
Reviewed: November 3, 2024
Alysia-jane
AustraliaSandflies & mozzies
Comfy bed great breakfast & the gardens
Stayed in November 2024
Reviewed: November 3, 2024
Ryan
AustraliaThe pool maintenance is a bit poor, the pool was covered in algae on the tops and sides. Some of the pathing around the pool wasn’t secure which didn’t make it very safe to walk around, especially with kids.
Great location, comfortable rooms
Stayed in November 2024
Reviewed: November 3, 2024
Devendra
Australian/a
price
Stayed in October 2024
Reviewed: November 2, 2024
Michael
AustraliaMosquitos in room due to the location near beach the room needs a can of insect spray in it Or needs to be sprayed every day by cleaner who makes up room .
Location to city and airport
Stayed in November 2024
Reviewed: November 1, 2024
Jo
AustraliaSomething that probably can’t be fixed, the pool water was a bit warm.
It was in a good location, my room was very quiet, clean and had everything I needed.
Stayed in October 2024
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