The booking agent was efficient but arduous in the booking process. Compared to other properties I’ve booked the amount of information and questions they needed answered were excessive. I asked for 2 sets of keys - not possible. As you needed the key to access and leave the garage having only one set amongst 4 independent guests was problematic. The lock box (letterbox) was inconvenient particularly in bad weather. I asked for twin room to be made up as double/king - not possible The shower in both bathrooms was difficult to adjust and lacked water flow. The tap in the main bathroom dripped continuously. Main balcony was very dirty.

The property was in lovely condition and presented very well. The kitchen was generously stocked with plateware/glassware/cookware and all appliances were in new condition. Beds comfortable and bedrooms spacious. Lovely quiet location close to beach and town. Would stay there again 👍

Stayed in March 2025

water in vanity in ensuite was low

tookme a while to work it out

Stayed in February 2025

Clean, Fresh, Well Maintained,

Stayed in February 2025

The place was clean at surface level but needs a deeper clean. Bathrooms had some mould build up. Door skirting was very dirty, lots of dust build up Vacuums did not work properly … needed servicing

So comfortable Had everything we needed So spacious So many amenities Catered well to families

Stayed in January 2025

Both Shower heads not working properly All Kitchen appliances & bbq machine need deep cleaning expect for cooktop & microwave Dust on all louvre blinds

Location very close to CBD & beaches Bedrooms very clean Lounge room & dining area were very good Many Balconies Kitchen is big

Stayed in January 2025

The tap in the bathroom could not be turned off fully and the balcony was very dirty.

Location was good - a walk to the beach and the shops of Nelson Bay

Stayed in November 2024

the dishwasher wasn't installed correctly and fell out of the kitchen cupboard when you opened it. The bathrooms were a little tired and water pressure wasn't great. Tap washers need replacement because the taps were dripping.

the location was amazing, the kitchen space was fabulous as was the living area. The beds were super comfy.

Stayed in September 2024

Close to shops cafes and restaurants

Stayed in June 2024

No significant negatives

Great location. Apartment well presented, beds comfortable and well equipped. A lovely base for exploring the Port Stephens area.

Stayed in February 2024

As above

Nearly everything the only issue was leaking noisy taps in bathrooms & outdated bathrooms Verandahs needed a good clean otherwise great

Stayed in February 2024

There was no coffee making option at all - no coffee machine, no pod machine, nothing - not even a plunger!

Great location, nice unit.

Stayed in October 2023

No soap provided. I contacted the booking agent who said they provide a welcome pack with some essentials but everything else is at the care of the renter. I’m fine with that, but arriving and finding no soap to be had in the apartment is disappointing and frankly, weird. Bedrooms are comfortable but the bathrooms are original and in need of a renovation. For the price charged and the “luxury” billing on the ad, the bathrooms are not luxury. The sink tap in the main bathroom leaked constantly and the washer needs to be replaced. The battery in the remote that operates the fan in the master bedroom had gone flat so it was not possible to put on the fan at night, even when the temperature was above 25c. We were not provided with a key that opened the front door to the apartment on the ground level so we were forced to enter through the basement. Also, the spare garage remotes failed to open the garage. Luckily our son was able to let us in but it could have been very inconvenient.

Convenient location close to the Centre of Nelson Bay. Kitchen is nicely renovated and well appointed. Living and dining and comfortable.

Stayed in October 2023

- my credit card details were stolen when booking online and used in the local area - the toilet could use a bin, an exhaust fan (at least to ensure some privacy!).

- well equipped kitchen - good size/space - secure parking (although the garage opener was temperamental) - clean and tastefully decorated - the air conditioner wasn’t working but the team ensured new heaters were available which kept a the place warm

Stayed in May 2023

All 3 balcony’s were dirty & covered in cobwebs. They need a good clean.

spacious, close to town, comfortable, washer & dryer, air con & on site parking. A lovely apartment

Stayed in February 2023

Unclear that parking wasn't included when we got a remote

Very clean and spacious. Good location. Sunny balconies so great aspect. Terrific living areA and full kitchen. Exactly like photos

Stayed in October 2022

Clean could have done with a another bed

Stayed in October 2024

That we couldn’t stay longer

Everything that you could need and beautifully furnished and maintained

Stayed in October 2023

There were a few things that were not good. I had trouble working out how to use the dishwasher. When I called the support number, the support was useless. I worked it out eventually but some instructions in the apartment would be good, especially when using items that are not intuitive. The cooktop fan would not turn off, so it was going 24/7…. very annoying. We ran out of toilet paper, and there were no spare rolls, so had to go out and buy some. The biggest complaint though is being charged $420 for cleaning after receiving instructions to ensure that we do cleaning tasks including taking out the garbage.

nice apartment, well located and comfortable

Stayed in June 2023

Lovely apartment feels like you are at home. Has absolutely everything you need and more for holiday or short stay. Very comfortable for families 3 bed room 2 toilets 2 shower and one bath for children.

Stayed in November 2022

Neat and clean.

Stayed in October 2023

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in January 2023

There are no comments available for this review

Stayed in February 2025