This hotel was excellent, lovely staff, spacious room with a whole area for tea and coffee, and is well located. 👌 The only dislike i had was... the shower doesn't have and requires a slide door as the entire room ends up bring soaked in water and becomes a slipping hazard.. all in all I had a great stay.

Stayed in April 2025

Greet time greet location

Stayed in March 2025

All pillows were overstuffed. I prefer a softer medium pillow

Size of room, location

Stayed in March 2025

Very convenient hotel just a short tram ride from the arts precinct. Great size room for the price - also would recommended the city stay package with wine, breakfast, parking and late check out! Good quality breakfast with plenty of options, and a nice cafe/bar at the front. Bathroom was a bit small and closed in, but overall a very good experience!

Stayed in March 2025

The property was great but the parking garage underneath was horrendous, tiny parking spots and hit and Miss if you were lucky enough to get a park.

Stayed in March 2025

Stayed 5 nights. Last 3 nights very lucky to have a corner room with panoramic views. Reception and cleaning staff were very helpful and friendly. Spacious well appointed rooms. Comfortable bed. Wifi fast. Well priced for Melbourne. Tram stops a couple of minutes walk. But the location more of a sterile commercial strip on the main transport links to St Kilda.

Stayed in March 2025

Bathroom door needed adjusting wouldn't stay shut when sitting on toilet.

Beds were extremely comfortable. TV was new so could stream netflix etc. Nice big shower and aircon worked well.

Stayed in March 2025

Rooftop pool is closed for good. No face towels

Stayed in March 2025

Although fairly clean, it felt a little dusty (top of kettle) & desk. One of the towels wasn't clean (I think it had been washed, but make-up like stain was visible.

~ The rooms were nice, comfortable & functional. ~ The bed was very comfortable. ~ Pretty views of the green oval & City. ~ As a Solo traveller, I felt safe ~ Happy I could park on the premises for a reasonable price ~ Grateful for the later checkout

Stayed in March 2025

no shower cap or face washer in bathroom

nice big room great view, we had trouble finding tv Channel ,staff we very quick to help us out, very friendly staff, Great location if you don't want to stay in city ,tram stop out the front of hotel to take you straight to city and NGV

Stayed in March 2025

Bathroom (shower recess) could have been cleaner.

Stayed in March 2025

Poor customer service

New owners need to work on customer service

Stayed in March 2025

Nothing

Size of the rooms

Stayed in March 2025

Only a couple of things. 1) someone had a party in their room across the hall from us and we’re blasting rap music late on a Sunday night. We called reception and the manager came to speak to them - they essentially told him to get lost refused to open the door and carried on and he just kind of left? We were very confused as to why he would tolerate that kind of behaviour however they did turn the music down enough so we couldn’t hear it after that. 2nd was we got room service and the portions for the desserts we ordered was a little small for the price and a little cold when it arrived but we were on the 7th floor so I kind of understood.

We loved how comfy the beds were. The staff were also really nice to us during our stay. The views of Melbourne from the room were excellent and the room was a great size! Honestly a great hotel

Stayed in March 2025

Our view was a brick wall with a carpark

The hotel was handy to where we were working. There is a really handy convenience store down the road which sold just about anything one would need.

Stayed in March 2025

Room safe did not work - low battery

Stayed in March 2025

nothing

Whole Stay

Stayed in March 2025

Instructions how to use the room safe. I couldn’t get it to work.

Stayed in March 2025

The shower was an accessible shower which was great but the floor was extremely slippery and it was just a shower curtain which was disgusting and not clean and the water just ran all over the floor

Very modern, extremely neat and tidy.

Stayed in March 2025

The only thing we were disappointed about was the lack of a microwave in the room to heat up our popcorn we bought :( Other than this, everything else was lovely.

Located in a beautiful and very green part of Melbourne, my Mum and I both really enjoyed our one night stay. Upon check-in, we realised that we had been given a free upgrade to a family suite rather than the room I had booked which was a lovely surprise and very comfortable. The room was nice and clean, spacious and very comfortable.

Stayed in February 2025

Noise from the adjoining room. I wish the doors were more soundproof as we weren't travelling together so it was quite off-putting. The shower could do with a deep clean and some bleach. There was some mould and the grout was discoloured. Also some small drawers for clothing would be really useful for longer stays, but not a deal breaker. Definitely stay here again, regardless of the above.

The location was great for needing to get to the Alfred Hospital. Reasonably clean and easy to get to. The staff were super friendly and efficient staff.

Stayed in March 2025

Breakfast was a bit disappointing

Family room was a great size. Location great. Good value for money

Stayed in March 2025

A bit dusty is some parts of the room.

Room is spacious and bed is comfortable. Staff prepared special treats for my friend's birthday 🥰

Stayed in March 2025

Nothing for me particularly.

I was visiting my wife at the Alfred Hospital and time and dates changed. They were away accommodating and helpful as possible.

Stayed in March 2025