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  5. Reviews of Sunburst Motel

Reviews of Sunburst Motel 3 stars

37 Brisbane Road, Biggera Waters, 4216 Gold Coast, Australia

#114 of 122 hotels in Gold Coast

Guests' Choice

Review score

Based on 71 hotel reviews

6.3

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.5

  • Location

    8.6

  • Facilities

    6.8

  • Staff

    9.0

  • Value for money

    6.7

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 12 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Location

    Stayed in July 2024

  • Reviewed: 1 January 2024

    5.0
    Served it’s purpose
    • Leisure trip
    • Family with young children
    • Family Double Room
    • Stayed 1 night
    • Submitted via mobile

    The only part I didn’t enjoy was the price for the size of the room a double bed and a bunk bed . I understand it’s for the location but for $650 a night I would have hoped for something a bit bigger . Also as others have said some of the permanent residents were stand offish and were giving me and my family dirty looks .

    The owner was a lovely woman and willing to help us when our car decided to break down . Pool was great and beds were comfortable

    Stayed in January 2024

  • Reviewed: 18 July 2023

    7.0
    Great location for Harbourtown and the Gold Coast Performance Centre
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Not the property’s fault, but Saturday night seemed like a popular night for the local hoons street racing.

    Was very close to where we needed to be!

    Stayed in July 2023

  • Reviewed: 6 January 2023

    7.0
    good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    the hard beds and the lack of Tv reception hood thing I brought my chrome cast

    I like the convenience of the the motel to everything

    Stayed in January 2023

  • Reviewed: 29 December 2022

    5.0
    Passable
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The smell that is coming from the toilet.

    Pool and parking

    Stayed in December 2022

  • Reviewed: 5 November 2022

    5.0
    Lovely receptionist but I felt like I’d paid too dollar to stay in a basic old room with ferals living next door.
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There was a small mirror in the Bathroom. Couldn’t see anything and not full length. No bathroom /vanity bench. Overpriced for age of the property. Noisy people “living” in the room next door and they left their empty cans of alcohol on our table. Untidy items out the front like a messy kids back yard. Big bucket for empty cans. Would stay there again.

    Decent Shower Head and pressure

    Stayed in November 2022

  • Reviewed: 1 November 2024

    1.0
    Filthy, run down.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff were friendly but perhaps I was very unlucky with the room, as it was dirty! I took photos, it was that bad. If we had not been desperate on an overbooked Gold Coast, and only staying to sleep there for 2 nights, I would have checked out right away. The bed sheets were clean thankfully but that’s about all. There was something brown smeared on the A/C remote, the light switches, ceiling fan and ironing board etc was utterly filthy with several stains, and many surfaces appeared barely wiped over. Because of the filth, we didn’t use the kettle or ironing board etc. The bathroom basin was cracked straight through, and the electrics - power point placements were very imo dangerous and definitely inconvenient - my bed was under a short extension lead that attached to the tv and a/c, the room light, aerial and power point by the door were down low, difficult to get to and look dodgy. The room needs an electrician to fix it. I also didn’t like the neighbour sitting right next to my door, chain smoking and using the ashtray and seating provided to him right there. But this is small complaint compared to the extraordinary filth - which there is never an excuse for. Detergent, a scrubbing brush & hot water are very cheap and would do wonders.

    It was available. It was convenient location & amenities. Greeted by a friendly woman at reception and her lovely dog. Good space for hire car.

    Stayed in October 2024

  • Reviewed: 17 March 2024

    8.0
    Fair
    • Leisure trip
    • Group
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night

    Thee people,only two crockery pieces

    Stayed in March 2024

  • Reviewed: 19 November 2023

    10
    Very convenient location
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Smokers around the area

    Pets allowed

    Stayed in November 2023

  • Reviewed: 5 May 2023

    8.0
    great stay in Biggera Waters
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night

    clean and comfortable room with fridge and microwave. Wifi reliable and good. Grocery stores nearby along with fast food venues. Rooms are quiet - little to no noise from other guests. Motel has a pool.

    Stayed in May 2023

  • Reviewed: 20 February 2023

    2.0
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 17 January 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights

    We were very disappointed in the room for cleanliness as we found the floor waste for the hand basin was very unhygenic as it appeared not to be cleaned for a long time. The remote for fan/light needs to be replaced as the battery compartment was taped up to keep batteries secured. The toaster was full of burnt out crumbs which could of easily caused a fire or lot of smoke in the room. The floors were full of grit and the bed itself needs to be aired out as it contained bed mites

    Stayed in January 2023

  • Reviewed: 2 January 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    air conditioner located in bathroom reducing air circulation to main room and cold in shower

    location

    Stayed in December 2022

  • Reviewed: 14 November 2022

    10
    Great stay, lovely staff and comfortable!
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    a little bit far from the main area

    comfortable, lovely and helpful staff

    Stayed in November 2022

  • Reviewed: 30 October 2022

    2.0
    last resort.
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    no kitchen sink. milk was 3 months out of date. some of the permanent residents were “different”.

    Cheapish but not much cheaper than really nice hotels 5 minutes down the road.

    Stayed in October 2022

  • Reviewed: 25 September 2022

    4.0
    A budget room for a not so budget price.
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night

    Aircon was either on or off - no temperature control. All surrounding noise was easily transmitted through the walls/windows. Although not really an issue for the management, noisy guests kept us awake at night by sitting outside their units talking and laughing.

    Unit was clean but very basic for the money. Location was OK but noisy from passing traffic.

    Stayed in September 2022

  • Reviewed: 14 September 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Large Family Room
    • Stayed 1 night

    We only stayed one night so we could get to a race early the next morning. It was comfortable and suited our needs.

    Stayed in July 2022

  • Reviewed: 11 September 2022

    9.0
    Best place to stay on a budget in Surfers Paradise
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing. No complaints

    The beds were very comfortable, the location was perfect and central to just things we wanted to access. And Peta, the owner, was lovely and accommodating!

    Stayed in September 2022

  • Reviewed: 6 September 2022

    10
    We will come back again.
    • Leisure trip
    • Family with young children
    • Large Family Room
    • Stayed 2 nights
    • Submitted via mobile

    We weren't there long enough to use the pool. It looked so inviting.

    The location, we're were only there to sleep so it was everything we needed

    Stayed in September 2022

  • Reviewed: 19 August 2022

    9.0
    excellent comfortable stay with shopping nearby
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights

    other guest smoking outside room

    Stayed in August 2022

  • Reviewed: 16 July 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff. Perfect location to Harbour Town Shopping

    Stayed in July 2022

  • Reviewed: 10 July 2022

    8.0
    I will book again
    • Leisure trip
    • Family with young children
    • Large Family Room
    • Stayed 2 nights

    Very friendly and Helpful family business.

    Stayed in July 2022

  • Reviewed: 26 June 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Family Double Room
    • Stayed 1 night
    • Submitted via mobile

    Quite, comfortable, clean, close to everything we needed.

    Stayed in June 2022

  • Reviewed: 21 May 2022

    2.0
    To long with outdated facilities.
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Pretty much everything.

    Not much . Didn't know till I got there that this motel was being used for emergency housing..Motel very outdated and main road very noisy.The good thing was the motel owners were lovely.

    Stayed in May 2022

Showing 1 – 25

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