Reviews of SunPalms Motel
160 Gladstone Road, 4700 Rockhampton, Australia
#30 of 62 hotels in Rockhampton
Guests' ChoiceReview Score
Based on 332 hotel reviews
8.1Score breakdown
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Cleanliness
8.4
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Comfort
8.5
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Location
8.7
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Facilities
8.3
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Staff
8.9
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Value for money
8.4
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Free Wifi
7.0
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Reviewed: March 17, 2025
Michelle
Australia9 Reviews8.0Very Good- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Great customer service. Very obliging staff.
Stayed in March 2025
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Reviewed: March 15, 2025
Glenda
Australia36 Reviews1 helpful vote9.0“Easy”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Convenance and flex y
Stayed in March 2025
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Reviewed: March 8, 2025
Frank
Australia1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The bed could be more comfortable, the TV could be larger, I would like some milk in the fridge for coffe/tea.
Great location, no road noise at night, clean room, aircon works well, great lighting and powerpoint access, shower in the bathroom works well, loved the toiletries, soft towels, complimentary water, drink coupon, had a nice meal at the restaurant, friendly staff, great value for money.
Stayed in March 2025
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Reviewed: February 12, 2025
Leanne
Australia57 Reviews5 helpful votes7.0Good- • Business trip
- • Couple
- • Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Bed needs replacing.
Stayed in February 2025
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Reviewed: January 16, 2025
Venessa
Australia3 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
No blankets
Easy access
Stayed in December 2024
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Reviewed: January 7, 2025
Venessa
Australia3 Reviews8.0“Comfortable and convenient. Ample wardrobe space and large bathroom.”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
No blankets that I could find, just the bedspread
Easy access, ample PowerPoints for recharging our devices
Stayed in January 2025
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Reviewed: December 29, 2024
Phyllis
Australia33 Reviews7.0“Great for a short stay”- • Leisure trip
- • Family with young children
- • Standard Family Room
- • Stayed 1 night
- • Submitted from a mobile device
The pool is need of upkeep but on one of the hottest days it did the job and was quite good to swim in , one of the beds would nearly sink to the floor when we got in it and the shower door doesn’t shut properly
It was conveniently located , we were put in one of the last rooms so we’re away from any road noise , we asked could we check in any earlier then 2 and they let us in at 12 which was awesome as we had my 2yo with us and he was tired by then , the bathroom and closet were huge and so was the room , would definitely stay here again
Stayed in December 2024
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Reviewed: December 29, 2024
Lisa
Australia7 Reviews8.0Very Good- • Travelers with friends
- • Standard Family Room
- • Stayed 1 night
- • Submitted from a mobile device
The single beds weren't very comfortable pretty hard actually I woke with a very sore back. The mini fridge freezer had iced over so the fridge wasn't cold. Had to defrost it so the fridge would work.
It was lovely, clean and roomy, we had no neighbours so was very quiet. The shower had shampoo/conditioner all in one and a shower soap too, the sink has hand soap, they all smelt great! The pool was great and has a lip the whole way round the pool so if little ones go to deep they can hold onto the lip until you reach them. The parking is amazing!
Stayed in December 2024
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Reviewed: November 24, 2024
Malcolm
Australia9 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
Not much...but the fridge ice compartment was blocked up and the fridge door open when i got to the room. Took a while to cool down the temperature in the fridge.
Not many accommodations locations provide a washer towel in the bathroom anymore. It may be a little thing, but it is an added extra when you don't want to use a hand towel to wash yourself in the shower.
Stayed in November 2024
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Reviewed: October 20, 2024
Sanjyal
Australia2 Reviews9.0- • Leisure trip
- • Family with young children
- • Standard Family Room
- • Stayed 1 night
- • Submitted from a mobile device
This review is hidden because it doesn't meet our guidelines.
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Reviewed: October 15, 2024
Bree
Australia4 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Only minor thing we could fault, was no netflix or anything (for our son early in the morning)
Comfy beds, spacious room, shower was nice.
Stayed in September 2024
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Reviewed: October 8, 2024
Maryanne
Australia27 Reviews1 helpful vote9.0“A surprise package in Rockhampton. Great rooms great staff”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Didn’t have to go anywhere for food or drinks
Stayed in September 2024
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Reviewed: October 5, 2024
Renee
Australia3 Reviews8.0“The staff were very accommodating m”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
There were a few minor broken tiles in the bathroom aside from that nothing to make comment about
Did not attend breakfast
Stayed in October 2024
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Reviewed: October 3, 2024
Dennis
Australia34 Reviews1 helpful vote9.0“Enjoyable, comfortable stay. Accommodation very much met expectations.”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
N/A
Rooms located way from busy road and very quiet. Spacious rooms with sofa for in room relaxation as well as microwave and toaster for in room dining. Rooms all have allocated parking, High level of cleanliness.
Stayed in October 2024
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Reviewed: September 28, 2024
Tracy
Australia15 Reviews8.0“Great location and comfort for a rest half way between Townsville and Brisbane.”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
We could of contacted reception how ever we didn’t, the people next door didn’t seem to consider the others around them with noisey children in the room and running around the car park as they smoked out the front. We were also super tired and I am guessing the kids too were stuck in a car all day as well. So I am going with thin walls
Couldn’t fault check in nor the room, direct parking out the front of the room. My daughter loved the pool. Food at the restraint was amazing, the roasted pumpkin mash devine. The shower pressure and temp control was highly appreciated after a 10 hour drive.
Stayed in September 2024
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Reviewed: September 28, 2024
Darco
Australia3 Reviews1 helpful vote7.0Good- • Leisure trip
- • Group
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Windows are old and dirty. Beds are uncomfortable
Room size and clan linen
Stayed in September 2024
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Reviewed: September 27, 2024
Ian
Australia1 review8.0“Okay, pleasant and I’d stay again”- • Business trip
- • Solo traveler
- • Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Noisy neighbours who talked all night My room was only cleaned once. Food menu was limited- add some spaghetti n pasta n stir fries to it.
I liked the location and all in one facilities
Stayed in September 2024
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Reviewed: September 23, 2024
Gerarda
Australia25 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Standard Family Room
- • Stayed 1 night
- • Submitted from a mobile device
Thin walls! Could hear people next door talking like they were in our room. No hot water at bathroom basin.
Comfortable bed. Quite roomy. Nice to have a restaurant there; good food.
Stayed in September 2024
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Reviewed: September 18, 2024
Karen
Australia2 Reviews8.0Very Good- • Family with young children
- • Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
Nothing - great location, fantastic staff, room was straight to the point and what we needed it for.
Very easy, had an issue as we arrived but sorted very quickly and easy.
Stayed in September 2024
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Reviewed: September 11, 2024
Michael
Australia6 Reviews1 helpful vote8.0“Definitely coming back”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Convenient, good value and absolutely the best steak and apple pie
The staff and food were amazing
Stayed in September 2024
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Reviewed: September 3, 2024
Peter
Australia89 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
great
Stayed in August 2024
-
Reviewed: September 1, 2024
Geoffrey
Australia1 review9.0“Whenever we have come to Rockhampton we have stayed at the SunPalm Motel.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Seeing that we only come for a night or two there is nothing that we don’t like.
We did not have the breakfast. Convenience of what we came to Rockhampton for.
Stayed in September 2024
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Reviewed: September 1, 2024
Manderson
Australia3 Reviews9.0“Thank you for having us, we will be back. For the price and location was worth it”- • Leisure trip
- • Family with young children
- • Standard Family Room
- • Stayed 1 night
- • Submitted from a mobile device
The beds were extremely comfortable except one single bed.
Very convenient location And good parking
Stayed in September 2024
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Reviewed: August 30, 2024
Natalie
Australia15 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
No spare pillows
room size
Stayed in August 2024
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