Skip to main content
  1. Hotel reviews homepage
  2. Australia hotel reviews
  3. Queensland hotel reviews
  4. Gold Coast hotel reviews
  5. Reviews of Swell Resort Burleigh Heads

Reviews of Swell Resort Burleigh Heads This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1 Ocean Street, Burleigh Heads, Burleigh Heads, 4220 Gold Coast, Australia

#61 of 124 hotels in Gold Coast

Guests' Choice

Review Score

Based on 1737 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    9.2

  • Facilities

    8.3

  • Staff

    8.6

  • Value for money

    8.1

  • Free Wifi

    8.3

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: April 29, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Standard Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    We stayed for 6 nights, no cleaning service provided for those days. The unit we stayed also has limited cleaning materials like bin liners, mops and kitchen towels.

    Location is really good

    Stayed in April 2025

  • Reviewed: April 26, 2025

    8.0
    Excellent location
    • Leisure trip
    • Couple
    • One-Bedroom Standard Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Looks a little tired in places.

    Location … close to beach, walks, restaurants, shopping.

    Stayed in April 2025

  • Reviewed: April 25, 2025

    9.0
    A fabulous place for families - location, facilities and room were perfect.
    • Leisure trip
    • Couple
    • Superior One-Bedroom Apartment
    • Stayed 4 nights

    The staff when I checked out didn't seem as friendly and helpful as the check-in. It was probably just that they were very busy.

    Huge pool, great location, check in staff were amazing.

    Stayed in April 2025

  • Reviewed: April 22, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Pool area was lovely. Spacious. Good location

    Stayed in April 2025

  • Reviewed: April 22, 2025

    9.0
    Fantastic
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    Only one couch in living room

    Close to beach and shops. Great rooms and great staff

    Stayed in April 2025

  • Reviewed: April 21, 2025

    8.0
    Excellent
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    One of the lifts were out of order so during busy time (Easter) it was a little bit painful Garbage bins were a long way away from our room

    Excellent location

    Stayed in April 2025

  • Reviewed: April 7, 2025

    9.0
    Great space, great location
    • Leisure trip
    • Solo traveler
    • One-Bedroom Standard Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Spacious apartment, super hand to town and the beach

    Stayed in April 2025

  • Reviewed: April 6, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior One-Bedroom Apartment
    • Stayed 8 nights
    • Submitted from a mobile device

    Great location and comfortable. We love Burleigh. We were close to shops, restaurants and bars. Lots of choice. Unfortunately, the night roadworks disrupted our sleep. They're unavoidable, but double glazing would dampen them and the road noise from the Gold Coast Hwy. Or ask for a room overlooking the pool.

    Stayed in April 2025

  • Reviewed: March 31, 2025

    9.0
    Excellent location and terrific staff - thoroughly recommend.
    • Leisure trip
    • Couple
    • Superior One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Excellent location and terrific staff. The only downside, which is minor, was the shower over the bath, as it was a bit of a challenge getting in and out of the shower.

    Stayed in March 2025

  • Reviewed: March 18, 2025

    8.0
    Great location walking distance to the beach
    • Leisure trip
    • Couple
    • Superior One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Apartment could do with a good once over from the cleaning team

    Apartment was spacious and furnished well, on our balcony we had some comfy loungers. Location was great, lovely pool area plenty of sun loungers. Good variety of exercise machines in the gym. Team on reception were great.

    Stayed in March 2025

  • Reviewed: February 22, 2025

    7.0
    Definitely a place I would visit again and a place I would recommend to stay if you have kids.
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment
    • Stayed 13 nights
    • Submitted from a mobile device

    Our room needed a new coat of paint and the master bathroom bath over shower was rusting around the plug hole. Issues with the air conditioner as well but the staff were awesome and it sorted. Other family and friends who also stayed, their rooms were amazing and looked in really good condition.

    The overall facilities are awesome! So good for kids and you have everything at your fingertips - food and beach.

    Stayed in January 2025

  • Reviewed: February 11, 2025

    8.0
    Great and relaxing
    • Leisure trip
    • Family with young children
    • Superior One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    A lot of dust under the bed.

    Location is great, close to the beach and shops

    Stayed in January 2025

  • Reviewed: February 7, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Pools are wonderful. Love the tennis court. Very secure property.

    Stayed in December 2024

  • Reviewed: February 7, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Rollaway bed mattress were extremely hard.

    Awesome location! Great pool!

    Stayed in January 2025

  • Reviewed: January 29, 2025

    9.0
    Perfect location for visiting Burleigh and surrounding areas
    • Leisure trip
    • Couple
    • One-Bedroom Standard Apartment
    • Stayed 24 nights
    • Submitted from a mobile device

    In our view our apartment could do with a little updating New sofa and furnishings The balcony only had a double chair to sit on It could do with a small table and chairs

    Property was in an excellent location Our apartment over looked the pool The pool was lovely The apartment was spacious and the air conditioning was perfect The second bathroom had a utility room which was great

    Stayed in January 2025

  • Reviewed: January 28, 2025

    8.0
    Hope to stay at Swell again. 😊
    • Business trip
    • Couple
    • Superior One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    The shared pool for holiday makers had so much sand in it in the morning. I chose to go in when it wasn’t busy, and the amount of sand was terrible. That’s the only thing that I found not up to standard.

    Location Apartment was lovely

    Stayed in January 2025

  • Reviewed: January 28, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    The apartment really needs better lighting. It feels like you are in a cave and some of the lights were not working. Some of the chattels were not in great working order, for example the iron. There were also missing essentials like no oven mitts and with only one tea towel difficult to pick anything out of the oven. Also no curtains on the windows. You only had a blind so no privacy unless you closed the blinds.

    The pool was great. Size of the apartment was generous. Really great to have two bathrooms for a family of four. Also convenient to have the washing machine and dryer. Location to restaurants and bar also great. Plenty of places to eat from. The Air conditioned gym was a great bonus. It was well equipped.

    Stayed in January 2025

  • Reviewed: January 27, 2025

    8.0
    Fabulous location and lovely spacious apartment.
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    The lock on our door was difficult- I let reception know on checkout. The apartment could have done with a thorough clean - it was quite dusty.

    Fabulous location. About 5 minute walk to beach and shops, cafes and restaurants. Lovely spacious 2 bedroom apartment- it was great having 2 bathrooms. Beautiful pool and friendly staff.

    Stayed in January 2025

  • Reviewed: January 27, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Two-Bedroom Apartment
    • Stayed 8 nights
    • Submitted from a mobile device

    Nothing

    Location, room sizes, pool.

    Stayed in January 2025

  • Reviewed: January 27, 2025

    7.0
    Pool area was good but probably not big enough when there is a full house
    • Leisure trip
    • Family with young children
    • Superior 3 Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    The Balconies were very dirty Clothes Airer out the back falling to pieces and rusty Third bedroom had a double bed but no room to put suitcase No wardrobes Very tiny

    Location was handy to shops and beach however you did have to cross Gold Coast Highway Interior of room was neat and today

    Stayed in January 2025

  • Reviewed: January 24, 2025

    9.0
    very pleasant stay, I will use again
    • Leisure trip
    • Group
    • Two-Bedroom Standard Apartment
    • Stayed 7 nights

    The only thing that I could think of is it will be nice to have a later check out. The apartment was very clean but we found some hair on one towel and a bed.

    location was very good, close to supermarket and restaurants. The apartment had all the basic stuff that we needed. Good laundry. The pool was very good and big enough. The parking was very handy to have. The wifi was very fast and no problems at all.

    Stayed in January 2025

  • Reviewed: January 22, 2025

    7.0
    Was a lovely location, the pool was a lovely way to freshen up on the hot days and easy access to great small business&#
    • Family with young children
    • Superior Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    Not enough utensils in the kitchen for a small family. no door stop on shower (hits toilet). Cleanliness of the apartment (found dirty undies behind bed). There were wasps on the roof of the balcony and the glass railings were not cleaned.

    The pool and location

    Stayed in January 2025

  • Reviewed: January 20, 2025

    7.0
    Had multiple rooms for a family gathering. Good for moving between rooms, being close to everything
    • Leisure trip
    • Group
    • Two-Bedroom Standard Apartment
    • Stayed 3 nights

    Main bathroom is also the ensuite in 2 brm units.

    Close to centre of Burleigh Heads and a short walk to the beach. Lovely big pools with spa and bbq area. Rooms were clean and tidy, and modern.

    Stayed in January 2025

  • Reviewed: January 19, 2025

    8.0
    Summer family holiday
    • Leisure trip
    • Family with young children
    • Two-Bedroom Standard Apartment
    • Stayed 8 nights
    • Submitted from a mobile device

    A few things we didn't like mainly because we paid peak January holiday prices. Hairdryer was tiny and also broken No clothes hangers in wardrobes Complimentary tea and coffee but no milk? The room we had was a little bit dated compared to other rooms that we have stayed in at the resort . A second tv in one of the bedrooms would have been good as the living area was quite small.

    Swell resort is in such a great location. Short walk to main shopping strip's, beach and bus stops. I really choose Swell for the pool, it's large enough that you never feel cramped by other guests and also it's nice and deep. We checked in after hours and the process was very easy. My son enjoyed the gym facilities and liked that it was open until 9pm. We appreciated the European laundry and also the well equipped kitchen. The bedrooms had ceiling fans and the unit was also air conditioned. Block out curtains was also a bonus. Resort is nice and secure at night also .

    Stayed in January 2025

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: