1 Ocean Street, Burleigh Heads, Burleigh Heads, 4220 Gold Coast, Australia
#61 of 124 hotels in Gold Coast
Guests' ChoiceBased on 1737 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
9.2
Facilities
8.3
Staff
8.6
Value for money
8.1
Free Wifi
8.3
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End of dialog contentReviewed: April 29, 2025
Kristin
AustraliaWe stayed for 6 nights, no cleaning service provided for those days. The unit we stayed also has limited cleaning materials like bin liners, mops and kitchen towels.
Location is really good
Stayed in April 2025
Reviewed: April 26, 2025
Pam
AustraliaLooks a little tired in places.
Location … close to beach, walks, restaurants, shopping.
Stayed in April 2025
Reviewed: April 25, 2025
12345
AustraliaThe staff when I checked out didn't seem as friendly and helpful as the check-in. It was probably just that they were very busy.
Huge pool, great location, check in staff were amazing.
Stayed in April 2025
Reviewed: April 22, 2025
Anna
AustraliaPool area was lovely. Spacious. Good location
Stayed in April 2025
Reviewed: April 22, 2025
Sarah
AustraliaOnly one couch in living room
Close to beach and shops. Great rooms and great staff
Stayed in April 2025
Reviewed: April 21, 2025
Sharna
AustraliaOne of the lifts were out of order so during busy time (Easter) it was a little bit painful Garbage bins were a long way away from our room
Excellent location
Stayed in April 2025
Reviewed: April 7, 2025
Kelly
New ZealandNothing
Spacious apartment, super hand to town and the beach
Stayed in April 2025
Reviewed: April 6, 2025
Hackett
AustraliaGreat location and comfortable. We love Burleigh. We were close to shops, restaurants and bars. Lots of choice. Unfortunately, the night roadworks disrupted our sleep. They're unavoidable, but double glazing would dampen them and the road noise from the Gold Coast Hwy. Or ask for a room overlooking the pool.
Stayed in April 2025
Reviewed: March 31, 2025
Les
AustraliaExcellent location and terrific staff. The only downside, which is minor, was the shower over the bath, as it was a bit of a challenge getting in and out of the shower.
Stayed in March 2025
Reviewed: March 18, 2025
Melanie
New ZealandApartment could do with a good once over from the cleaning team
Apartment was spacious and furnished well, on our balcony we had some comfy loungers. Location was great, lovely pool area plenty of sun loungers. Good variety of exercise machines in the gym. Team on reception were great.
Stayed in March 2025
Reviewed: February 22, 2025
Hayley
New ZealandOur room needed a new coat of paint and the master bathroom bath over shower was rusting around the plug hole. Issues with the air conditioner as well but the staff were awesome and it sorted. Other family and friends who also stayed, their rooms were amazing and looked in really good condition.
The overall facilities are awesome! So good for kids and you have everything at your fingertips - food and beach.
Stayed in January 2025
Reviewed: February 11, 2025
Aurelie
New CaledoniaA lot of dust under the bed.
Location is great, close to the beach and shops
Stayed in January 2025
Reviewed: February 7, 2025
Lindsey
AustraliaPools are wonderful. Love the tennis court. Very secure property.
Stayed in December 2024
Reviewed: February 7, 2025
Adrian
AustraliaRollaway bed mattress were extremely hard.
Awesome location! Great pool!
Stayed in January 2025
Reviewed: January 29, 2025
Lisa
United KingdomIn our view our apartment could do with a little updating New sofa and furnishings The balcony only had a double chair to sit on It could do with a small table and chairs
Property was in an excellent location Our apartment over looked the pool The pool was lovely The apartment was spacious and the air conditioning was perfect The second bathroom had a utility room which was great
Stayed in January 2025
Reviewed: January 28, 2025
Carly
AustraliaThe shared pool for holiday makers had so much sand in it in the morning. I chose to go in when it wasn’t busy, and the amount of sand was terrible. That’s the only thing that I found not up to standard.
Location Apartment was lovely
Stayed in January 2025
Reviewed: January 28, 2025
Christine
New ZealandThe apartment really needs better lighting. It feels like you are in a cave and some of the lights were not working. Some of the chattels were not in great working order, for example the iron. There were also missing essentials like no oven mitts and with only one tea towel difficult to pick anything out of the oven. Also no curtains on the windows. You only had a blind so no privacy unless you closed the blinds.
The pool was great. Size of the apartment was generous. Really great to have two bathrooms for a family of four. Also convenient to have the washing machine and dryer. Location to restaurants and bar also great. Plenty of places to eat from. The Air conditioned gym was a great bonus. It was well equipped.
Stayed in January 2025
Reviewed: January 27, 2025
Sarah
AustraliaThe lock on our door was difficult- I let reception know on checkout. The apartment could have done with a thorough clean - it was quite dusty.
Fabulous location. About 5 minute walk to beach and shops, cafes and restaurants. Lovely spacious 2 bedroom apartment- it was great having 2 bathrooms. Beautiful pool and friendly staff.
Stayed in January 2025
Reviewed: January 27, 2025
Daniel
AustraliaNothing
Location, room sizes, pool.
Stayed in January 2025
Reviewed: January 27, 2025
Gail
AustraliaThe Balconies were very dirty Clothes Airer out the back falling to pieces and rusty Third bedroom had a double bed but no room to put suitcase No wardrobes Very tiny
Location was handy to shops and beach however you did have to cross Gold Coast Highway Interior of room was neat and today
Stayed in January 2025
Reviewed: January 24, 2025
Elizabeth
AustraliaThe only thing that I could think of is it will be nice to have a later check out. The apartment was very clean but we found some hair on one towel and a bed.
location was very good, close to supermarket and restaurants. The apartment had all the basic stuff that we needed. Good laundry. The pool was very good and big enough. The parking was very handy to have. The wifi was very fast and no problems at all.
Stayed in January 2025
Reviewed: January 22, 2025
Kyle
AustraliaNot enough utensils in the kitchen for a small family. no door stop on shower (hits toilet). Cleanliness of the apartment (found dirty undies behind bed). There were wasps on the roof of the balcony and the glass railings were not cleaned.
The pool and location
Stayed in January 2025
Reviewed: January 20, 2025
Kylie
AustraliaMain bathroom is also the ensuite in 2 brm units.
Close to centre of Burleigh Heads and a short walk to the beach. Lovely big pools with spa and bbq area. Rooms were clean and tidy, and modern.
Stayed in January 2025
Reviewed: January 19, 2025
Karena
AustraliaA few things we didn't like mainly because we paid peak January holiday prices. Hairdryer was tiny and also broken No clothes hangers in wardrobes Complimentary tea and coffee but no milk? The room we had was a little bit dated compared to other rooms that we have stayed in at the resort . A second tv in one of the bedrooms would have been good as the living area was quite small.
Swell resort is in such a great location. Short walk to main shopping strip's, beach and bus stops. I really choose Swell for the pool, it's large enough that you never feel cramped by other guests and also it's nice and deep. We checked in after hours and the process was very easy. My son enjoyed the gym facilities and liked that it was open until 9pm. We appreciated the European laundry and also the well equipped kitchen. The bedrooms had ceiling fans and the unit was also air conditioned. Block out curtains was also a bonus. Resort is nice and secure at night also .
Stayed in January 2025
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