1 Ocean Street, Burleigh Heads, Burleigh Heads, 4220 Gold Coast, Australia
#62 of 124 hotels in Gold Coast
Guests' ChoiceBased on 1739 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
9.2
Facilities
8.3
Staff
8.6
Value for money
8.1
Free Wifi
8.3
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End of dialog contentReviewed: January 4, 2024
Judy
AustraliaBroken toilet seat, bath too high to step over for showering, kitchen not well stocked eg. no spatula to flip eggs, pots and pans burnt residue stuck to them, tired apartment. Could not use pool for day due to dark water, 1 of 3 lifts not working for more than 24 hours. Walk to my car park long distance.
Location, size of apartment
Stayed in December 2023
Reviewed: January 3, 2024
Bianca
AustraliaThe windows were not sealed properly and there was a very loud howling sounds each night due to the weather. It made it very hard to sleep well
The facilities were all great and clean
Stayed in January 2024
Reviewed: January 2, 2024
Grant
AustraliaNothing
Its location and cleanliness
Stayed in January 2024
Reviewed: December 31, 2023
Astynne
AustraliaThe room wasn’t properly cleaned, no face washers supplied, broken oven (which made cooking Christmas lunch difficult) & live TV/Foxtel channels didn’t work.
We had a ground level room which was very spacious. Pool & bbq area literally at our doorstep but still also very private.
Stayed in December 2023
Reviewed: December 29, 2023
Anne-marie
AustraliaThe lift that lead to the street meant walking past the rubbish area. It was a little smelly and the area could be better kept clean.
The location was excellent for access to the beach and also the shops as we did not have a vehicle so were able to walk everywhere. The room was fantastic. The furniture and beds very comfortable. The pool and spa were clean and at a good temperature. The area surrounding the pool was also clean and well serviced. We were fortunate to have a room at the front of the resort which was much appreciated. It was great to be able to see the ocean. We loved the fake grass on the balcony and appreciated the outdoor setting to sit and relax. The only down side to the room was the traffic noise, especially at night. We arrived after the office was closed and the late check in process was easy. We also appreciated the opportunity to have a late check out on the morning we were leaving.
Stayed in December 2023
Reviewed: December 29, 2023
Angela
AustraliaThe cleanliness of our room.
Location is sensational
Stayed in December 2023
Reviewed: December 27, 2023
Patricia
New ZealandReception was not always open for that long on the weekend. My friends couldn't get beach towels as not open. You had to supply yourself with more toilet paper. Would of liked a couple of extra towels/tea towels as had to wash ours.
I loved the view from our room. The location was so handy to everything food, beach and shops just a 2 minute walk. The staff were very friendly and helpful. The pool was nice and warm especially in the afternoon. Bus location 1 minute walk no need for a car. We had a 2 bed room and 2 bathrooms, the room was very roomy and comfortable.
Stayed in December 2023
Reviewed: December 27, 2023
Margie
AustraliaNo staff there at checkin which was 2pm. Room was not clean. We had to rewatch all plates etc in kitchen. For the price we paid thought the standard would be higher
Was in a fantastic location.
Stayed in December 2023
Reviewed: December 25, 2023
Duane
AustraliaN/A
We stay here often and are always satisfied. The rooms are always clean and equipped with everything you need for an enjoyable stay. Staff are always friendly helpful and welcoming.
Stayed in November 2023
Reviewed: December 24, 2023
Christian
AustraliaHad problems with the dishwasher, dryer and BBQ but those were relatively minor.
Top location with good facilities.
Stayed in December 2023
Reviewed: December 23, 2023
Sonia
Australiagetting out of the carpark was very confusing
family friendly
Stayed in December 2023
Reviewed: December 22, 2023
Jacqui
AustraliaUnfortunately there was night road works happening during our stay so very noisey but otherwise everything else was fabulous!
Self contained unit with spectacular view of the ocean. Walking distance to beach, shops and restaurants. Fabulous location!
Stayed in November 2023
Reviewed: December 18, 2023
Susan
AustraliaThought I booked a 2 bed 2 bath apartment. Was 2 bed 1 bathroom and extra toilet with basin. So double check.
Great location. Good value for money hotel. No frills, but clean and comfortable.
Stayed in December 2023
Reviewed: December 18, 2023
Lara-ann
New ZealandThe pool could have been cleaner it was murky and because of that I didn’t swim.
Location was great close to eateries and the beach. The room we had was super spacious and well set out.
Stayed in November 2023
Reviewed: December 14, 2023
Elise
AustraliaWashing machine leaked onto bathroom floor
location. cleanliness. staff.
Stayed in December 2023
Reviewed: December 14, 2023
Amanjot
AustraliaAfter hours key collection
Stayed in December 2023
Reviewed: December 14, 2023
Marcus
AustraliaOnly had 1 wine glass. Communication from the hotel about check in was pretty poor. Only got the details via email, the day after we arrived. coffee table was either broken/not put together properly, as it was quite "wobbly"
Great location, with easy walk to beach, shops, cafes and restaurants. The room was very clean and spacious. The pool was a great size and had good shade and seating.
Stayed in December 2023
Reviewed: December 12, 2023
Aus-traveller
AustraliaThe place is getting a bit "tired" and a face lift may be in order. Also, we could not find ay luggage trolleys in the car park so a few trip to the aparment from the car were needed.
if you like your Resorts big, not too tall and close to everything, this is the place for you. Easy (flat) walk to SLC, Bowls Club, a selection of pubs/clubs and street food places to eat and drink. But be aware, at schoolies time, there are many thin, buff, well tanned people crowding the streets but that's Goldie for you!. We had a 2-brm unit with an outward looking balcony on the top floor. I particularly liked the allocated parking and secure roller door access. Access from the carpark is via one of two elevators. There are a number of "wings" built around a central pool area.
Stayed in December 2023
Reviewed: December 11, 2023
Doug
AustraliaNo dish soap
Stayed in December 2023
Reviewed: December 9, 2023
Pbarry
AustraliaFly screens on patio doors
The pool was easily accesible and well maintained
Stayed in December 2023
Reviewed: December 8, 2023
Kristy
Australiawas a great location and nice hotel. Downside we had cold water for 2 days in hot temperatures. Was touring so wasn’t impressed couldn’t shower comfortably. Staff weren’t to concerned the water was out.
Stayed in December 2023
Reviewed: December 7, 2023
Tabitha
AustraliaThe only thing that I noticed that I didn't particularly like was the little step up into the bathroom and toilet rooms. I stubbed my toe pretty bad when I first checked in on the tiles (which made my toe bleed) and had to place a pillow on the floor to encourage myself to step up.
Location and proximity to the beach and surrounding food places was amazing - the pool was also a great facility. The furnishings in the room as well as the beds and facilities provided exceeded my expectations
Stayed in December 2023
Reviewed: December 7, 2023
Jude
AustraliaShortage of forks. Curtain coming off track in bedroom Television not working-"no signal"
Location and room
Stayed in December 2023
Reviewed: December 6, 2023
Katerina
AustraliaUnder beds was very dusty, Hole in one of the sheets, missing supplies, bins with beer can on entry
Great location, amazing views, beautiful room, great kitchen facilities, wonderful to have washer and dryer. So well provided in equipment.
Stayed in December 2023
Reviewed: December 5, 2023
Hollie
AustraliaHallways smelt weird and the dog in the below apartment barked a lot
Spacious apartment Big balcony Great pool area Comfy beds
Stayed in December 2023
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