31 Bolsover Street, 4700 Rockhampton, Australia
#59 of 63 hotels in Rockhampton
Guests' ChoiceBased on 278 hotel reviews
6.2Cleanliness
6.9
Comfort
6.8
Location
7.6
Facilities
6.2
Staff
7.5
Value for money
6.6
Free WiFi
7.4
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End of dialog contentReviewed: 21 July 2024
Claire
AustraliaWas given a completely different room. Contacted reception and was met with a rude manager who was unwilling to honour booking. Booked a room with a private entrance separate lounge and bedroom. And received a standard room in a hallway next to noisy highway.
Nothing
Stayed in July 2024
Reviewed: 20 July 2024
Erin
AustraliaNo laundry or lights I. Hallway
Stayed in June 2024
Reviewed: 21 June 2024
Rachel
AustraliaRepairs and maintenance kept to a minimum. BBQ rusted, issues getting TV working
Close to shops, clean and comfortable
Stayed in June 2024
Reviewed: 8 June 2024
Anil
AustraliaLocation was very convenient for me .
Stayed in June 2024
Reviewed: 19 May 2024
Alan
AustraliaAccess after hours and leaving was via a stair well which was tricky with a heavy bag.
Very central to my needs
Stayed in May 2024
Reviewed: 7 May 2024
Chris
AustraliaLook, it may have been b/c it was a public holiday but there was no staff around at all. Room on 2nd floor was right next to main road, windows were definitely not sound proof. Car park extremely tight, not made for 4WDs (which a lot of guests seem to have had).
Stayed in May 2024
Reviewed: 27 April 2024
Chris
AustraliaCouldn’t fault the place.
Location was excellent. Late check in was awesome.
Stayed in March 2024
Reviewed: 14 April 2024
Rob
AustraliaClean and comfortable and nice lady at Reception
Stayed in April 2024
Reviewed: 8 April 2024
David
AustraliaHad a toaster but no knife or fork
Good location
Stayed in April 2024
Reviewed: 5 March 2024
Courtney
AustraliaThe property looks nothing like the images advertised.
The staff was a lovely lady and was very helpful.
Stayed in March 2024
Reviewed: 3 March 2024
Jason
AustraliaThe 2 on drugs in the next room having sex all night making strange noises
Not a lot
Stayed in March 2024
Reviewed: 15 February 2024
Helen
United KingdomRoom was not what we booked. The description on your site was the following. Deluxe King SuiteBoasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite features soundproof walls, a wardrobe, an electric kettle, a carpeted floor and a flat-screen TV. The unit has 3 beds. The actual room had one bed,no living room.and main light missing.
Location
Stayed in January 2024
Reviewed: 10 February 2024
Michael
AustraliaNothing
Everything location main selling point
Stayed in February 2024
Reviewed: 7 January 2024
Angela
AustraliaEverything, owner was extremely rude over the phone, the room was tiny and had a horrible smell and it was way overpriced for the quality wouldn’t recommend anyone going to this place
It was disgusting
Stayed in January 2024
Reviewed: 16 November 2023
Vicki
AustraliaAs stated above - unable to check in as reception unattended despite being during office hours Rude, dismissive, inconsiderate staff member
NOTHING Reception unattended when went to check in despite being with advertised operating hours Extremely rude, dismissive, inconsiderate staff member
Stayed in November 2023
Reviewed: 12 October 2023
Graeme
AustraliaWas promised a ground floor unit when they didn't have any. Big problem when 71. A breach of contract as well. Receptionist was absent upon arrival at 4:30 pm and tried to blame me for booking September instead of October. Quite false of course. Appalling customer service. Booked a double room and got two incompatible beds pushed together. Entry and exit to/from roadway dangerous. A very last resort location. Would have been better at a backpackers
Stayed in October 2023
Reviewed: 11 October 2023
Lawrence
Australialocation great for my needs
Stayed in September 2023
Reviewed: 9 October 2023
Tighe
AustraliaIt was a filthy smoke ridden shitbox dirty old motel. It was probably used in a snuff film
Nothing, this place should be condemned
Stayed in September 2023
Reviewed: 13 August 2023
Gary
AustraliaBed was very uncomfortable, bed head was very dusty. People in the next room partied till 4am and could not get hold of anyone in reception
Stayed in August 2023
Reviewed: 27 July 2023
Steven
AustraliaThere was black mould all over the room. You couldn’t breath with all chemicals used to try and get rid of it. My son started to get headaches after only 10min in the room.
Nothing
Stayed in July 2023
Reviewed: 25 July 2023
Joan
AustraliaThe location was terrible with heavy traffic noise 24/7. Very old dirty building with no soundproofing and no lift. Filthy carpets and water damage in bathroom with a couple of tiles slapped over the damage. Shower fittings were rusty. The room smelt awful, the only modern and reasonably clean area was the reception area.
Stayed in July 2023
Reviewed: 18 July 2023
Martin
AustraliaSmell of bleach,food in sink trap,liquid on microwave plate,greasy shower floor
Nothing ,disgraceful
Stayed in July 2023
Reviewed: 17 July 2023
Marissa
AustraliaThe curtain had a big blood stain on it in our room, the pool was broken/dirty and the garden messy. The staff were lazy. The staircase looked like junkies lived in it, not an ideal welcome at 5:02pm when we arrived 'out of office hours'. The sheets were clean and so was the bathroom though.
We could walk to most places we needed to go.
Stayed in July 2023
Reviewed: 11 July 2023
Vikram
Australiasmell and old carpet every where.
As soon as you entre the hotel through stairs you get struck by the smell of old carpet. If you are allergic or have asthmas then don't stay here. The hall way and room just have old carpet smell. I won't be staying here again.
Stayed in July 2023
Reviewed: 10 July 2023
Andrea
AustraliaThe room was marketed as a 2 bedroom suite. It is really just 2 separate hotel rooms closed off from the corridor by a door that is unlocked by the same key that opens the door into the hotel. So anyone’s key could access it. The garage and laundry room was constantly full of garbage and had staff hanging out drinking beer and smoking.
Good location
Stayed in July 2023
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