31 Bolsover Street, 4700 Rockhampton, Australia
#58 of 62 hotels in Rockhampton
Guests' ChoiceBased on 280 hotel reviews
6.2Cleanliness
6.9
Comfort
6.8
Location
7.6
Facilities
6.2
Staff
7.5
Value for money
6.6
Free Wifi
7.4
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End of dialog contentReviewed: December 30, 2024
Beryl
AustraliaNo chair in the room. A lift (elevator) would be good. We are older guests and having to walk up flights of stairs to get to our room was not ideal. Car park is undercover but is quite open to passers by.
The after hours entry system was excellent. The room was a good size. Refrigerator adequate with cold water and milk for coffee in the fridge. Plenty of coffee sticks/teabags and single serve biscuits supplied to have with coffee. Microwave available but we did not utilise that. Air conditioning worked well. Bathroom very nice with plenty of toiletries supplied. It is within walking distance of several restaurants and walking paths along the river.
Stayed in December 2024
Reviewed: December 28, 2024
Helen
United KingdomVery dated!
Accessible location outside of the city.
Stayed in October 2024
Reviewed: December 22, 2024
Lisa
AustraliaBand aid stuck to the ceiling, whole in the wall, aircon worked but unable to change temperature, large tv but Netflix app outdated could only watch free to air TV, one of the beds was broken and had a lean and broken springs. The place is old but is value for money
Kitchen provided excellent resources including an air fryer and plastic containers. Great size accommodation.
Stayed in December 2024
Reviewed: December 10, 2024
Dikshya
NepalNo swimming pool
Stayed in December 2024
Reviewed: December 1, 2024
Glenda
AustraliaHaving to climb stairs in pitch darkness is a safety concern and had I been advised this was the case I wouldn't have booked this motel. There was also a small hallway leading to our door, also pitch black. There were lights placed in the staircase but they were not switched on. There was no hairdryer in the room despite one being listed in the inclusions.
The room was very clean and the bed comfortable.
Stayed in December 2024
Reviewed: November 24, 2024
James
AustraliaAll lighting was not working just an apology. No staff present on arrival or on departing. In fact never saw any staff at all.
The location
Stayed in November 2024
Reviewed: November 15, 2024
Wayne
AustraliaThe fact you had to use a fire exit to gain access to and from the apartment room after hours - make shift lighting in the corridor because apparently the lights were not working - room itself was clean but value for money was not there!
The location
Stayed in November 2024
Reviewed: November 11, 2024
Paul
AustraliaNo lift. Everything needs to be carried upstairs. No lights in morning on main hallway. Could be dangerous without a torch.
Staff were excellent
Stayed in November 2024
Reviewed: November 11, 2024
Dimity
AustraliaAs above.
The facility and staff were very good and I have no complaints in this space. There was however an issue with the individual in the room next to me (105) who was exceptionally noisy with people in his room and very loud music throughout the night causing interupted sleep. Feedback was provided to staff upon check out and I believe they will be dealing with this issue.
Stayed in November 2024
Reviewed: November 10, 2024
Cheng
Singaporethe accommodations seems rundown, swim pool was closed due to some outbreak.
The staff were very helpful! cats were adorable as well.
Stayed in October 2024
Reviewed: October 27, 2024
Jane
AustraliaDated old room… couldn’t adjust or turn air conditioning on or off… was to noisy and had to sleep in other room
Staff friendly
Stayed in October 2024
Reviewed: October 27, 2024
Stacey
AustraliaCouldn’t lock bathroom door as they didn’t fit door handle properly so it didn’t latch at all. Couldn’t hang towels and hangers were at the bottom of the door near the floor. Beds were horrible, the squeak when you move and just uncomfortable.
The staff were lovely and carparking was tight but good undercover
Stayed in October 2024
Reviewed: October 26, 2024
Shane
AustraliaPool not working
Comfortable and clean
Stayed in September 2024
Reviewed: October 7, 2024
Sam
AustraliaThe air conditioner in the main room dropped black muck when turned on so needs a proper clean but apart from that there wasn't anything to not like
The room was super spacious and I was able to put 3 single beds together as my 2 children wanted me to sleep with them. The room had enough amenities to last our visit and everything was explained via text message and letter as we arrived after reception hours
Stayed in October 2024
Reviewed: September 20, 2024
Nonsikelelo
AustraliaN/a
N/a
Stayed in September 2024
Reviewed: July 21, 2024
Rbppro
AustraliaEverything was broken and dirty. Questionable stains on the sheets and lounge.
The room was big.
Stayed in July 2024
Reviewed: July 12, 2024
Rob
AustraliaClose to
Stayed in April 2024
Reviewed: July 10, 2024
David
AustraliaThe room had this bad odour like naphthalene or pest spray. At night, trucks would pass by on the highway and disturb sleep. The windows need better soundproofing. A brochure says they own 100 hotels, but the money is not being spent on this one. No breakfast offered.
The bed was comfortable. The TV and fridge were good. Off-street parking was welcome. After hours key entry was well organised. Staff were helpful.
Stayed in July 2024
Reviewed: July 5, 2024
Shane
AustraliaBooked a King Deluxe Room and it was two single beds pushed together with one mattress higher than the other. Not that comfortable. One of the mattresses was not in good condition & sinking making a uncomfortable sleeping arrangement. Room services were only completed during week. We arrived on a Thursday and left on a Monday with no room services provided during this time.
Location was great for what we required We had a nice view of the river & bridge Nice river walk close with easy flat paths Good easy location to get to a variety of restaurants Could see that renovations are underway which will be good once completed Easy after hours check in available Had toaster, Microwave and Working Fridge which was helpful.
Stayed in July 2024
Reviewed: July 3, 2024
Jim
AustraliaFire escape doors on the second floor were chained and padlocked. Not compliant with queensland fire code.
Stayed in July 2024
Reviewed: July 2, 2024
Dan
AustraliaThere was no laundry as it was closed down (wish we were informed of that on check in and could have been directed to one close by as we were there for sport and needed that facility. We had no light in the main bedroom and the lounge room one was broken and flickered also so was unable to turn on. Window had been left open and carpet was soaking in main bedroom on check in which made for not a very nice smell over our five days. Also aircon was broken in main bedroom which was not ideal as no fans. If these were rectified would stay again. Lady at reception very friendly.
Was pleased with the kitchen appliances, food storage containers etc that they supplied. Was nice and roomy and noise wasn’t an issue that would deter us.
Stayed in July 2024
Reviewed: July 2, 2024
Rachel
AustraliaSlightly tired and public hallway could do with a Reno
Great location and had all the amenities inc car parking
Stayed in July 2024
Reviewed: June 26, 2024
Brittany
AustraliaVentilation was non existent in the bathroom and room; can't open windows and there's no vents. Hallway light was off during the day, making it impossible to see in the hallway to get to our room. Our room had no number so made it even harder to find in the dark. There was a little rubbish on the floor and the soap dispenser in the shower ran out of conditioner the first time being used by us.
The beds were good, the location of the motel was convenient to the city
Stayed in June 2024
Reviewed: June 7, 2024
Christa
AustraliaLooks dirty we had to get access at the back door and it was dirty.
Nothing
Stayed in May 2024
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