452 Saint Kilda Road, 3004 Melbourne, Australia
#48 of 213 hotels in Melbourne
Guests' ChoiceBased on 2062 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.1
Facilities
8.8
Staff
9.0
Value for money
8.9
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 May 2023
Lisa
AustraliaNo coffee machine No pool Not enough hangers in the room
The view was amazing! Bed and pillows super comfy.
Stayed in May 2023
Reviewed: 22 May 2023
Jason
Australiavery happy with the experience
Stayed in May 2023
Reviewed: 22 May 2023
Senem
Australiaonly 2 checkin desks are available if there is a big group this woukd slow down the process
location, facilities, spacious well equipped rooms
Stayed in May 2023
Reviewed: 22 May 2023
Mairead
AustraliaKylee was lovely and very pro active on check in and we enjoyed our stay
Stayed in May 2023
Reviewed: 22 May 2023
Zhiyu
Australianot much with room service available
the hotel spot is really good, outstanding view and very good size room.
Stayed in May 2023
Reviewed: 22 May 2023
Donnaf
AustraliaI thought it strange that the room didn't have an external phone, we didnt need one but it was an odd details that I noticed. There were a couple of lights that didn't work and needed a bulb change in the bathroom and the main room and we weren't to sure about how the lights worked at first but we got there in the end.
Upon arrival, the manager Kylee was so inviting and friendly, it felt like I wasn't checking into a hotel but coming home. She was very friendly, kind and accommodating. The view was amazing, overlooking to Lake and the room was a corner suite and very spacious. The beds were comfortable and the room very clean.
Stayed in May 2023
Reviewed: 21 May 2023
Melissa
Australiabathroom had a few loose fixtures
size of the room and kitchen facilities
Stayed in May 2023
Reviewed: 21 May 2023
Kyle
AustraliaThe room was spacious with great facilities, I'll be booking this hotel in the future.
Stayed in May 2023
Reviewed: 20 May 2023
Dwarak
AustraliaNothing much
Clean friendly staff close to tram
Stayed in May 2023
Reviewed: 18 May 2023
Glenn
AustraliaThere nothing l did not like -
Location is superb 2 minute off st kilda rd from tram stop - so easy to go to city or st kilda South Yarra with in minutes -i stayed in Studio with a sea view -Stunning - great amount of space clean modern and bed was so comfortable with room made up and cleaned each day
Stayed in May 2023
Reviewed: 18 May 2023
Donna
AustraliaFriendly and welcoming staff. Fantastic location.
Stayed in May 2023
Reviewed: 14 May 2023
Samantha
Australiawe only had 1 night there 😉
great location super comfy king size bed tram stop close by
Stayed in May 2023
Reviewed: 11 May 2023
Kim
AustraliaWe have stayed a few times now so we have decided which view from the hotel we like the best and it is the Arthur Street frontage.
No breakfast served at The Kinson. I had breakfast at the NGV before heading to the Alexander McQueen exhibition and it was fine. My partner headed off to have breakfast with friends in the suburbs.
Stayed in April 2023
Reviewed: 9 May 2023
Danielle
Australianothing
comfortable, close to city, not busy and all round great place to stay.
Stayed in May 2023
Reviewed: 8 May 2023
Smith
AustraliaLove the set up and facilities
Stayed in May 2023
Reviewed: 7 May 2023
Nadezhda
Russianothing
Friendly helpful staff, cozy and clean room
Stayed in April 2023
Reviewed: 30 April 2023
Margaret
United KingdomThe location was excellent, the staff were pleasant and efficient. Would go back.
Stayed in April 2023
Reviewed: 30 April 2023
Jo-dee
AustraliaThe staff were very helpful sorting out an issue with our booking.
Stayed in April 2023
Reviewed: 26 April 2023
Julie
AustraliaIt was the perfect location to attend the Australian F1 Grand Prix. The staff were extremely helpful and friendly. The room was spotlessly clean, and the beds were very comfortable.
Stayed in April 2023
Reviewed: 25 April 2023
Jason
Australianot a lot
location for what we needed
Stayed in April 2023
Reviewed: 25 April 2023
Sheradene
SpainA bar or cafe on site
The hotel is really comfortable and It feels more intimate because it isn't huge. The rooms were great and the beds super comfortable. I had a room with a view over the lake behind which was worth the little extra. The location is quiet but you can be in the middle of town on the tram in less than 10mins. There are nice parks, and the river is very close by. The staff were all really lovely and friendly and I would 100% stay there again. There is no cafe or bar but you can get breakfast outside , there are easily 4 places 2- 3 mins from the hotel and in the evening the cities great restaurants are 10 -15 mins by cab or tram.
Stayed in April 2023
Reviewed: 24 April 2023
Anna
Australiathe pillows. - ended up with a cricked neck way too soft
excellent location and staff where very helpful and friendly
Stayed in April 2023
Reviewed: 24 April 2023
Narelle
AustraliaVery miner, I just didn't like that on the Doona under sheet covers. There were very noticeable stains.
It was quiet, the room was spacious and very comfortable. The staff were all friendly and very helpful.
Stayed in April 2023
Reviewed: 24 April 2023
Joseph
AustraliaLocation is on outskirts of cbd so not much around to eat or do if you arrive late at night.
No frills, good sized room, clean and comfortable
Stayed in March 2023
Reviewed: 17 April 2023
Kaz
AustraliaWish the restaurant had been open but apparently it will be in a few months time. In Queens Lane, to the right as you leave hotel is a great little coffee shop that does breakfast, lunch and drinks! Mr. Percival cafe and restaurant check it out! Location perfect for Albert Park Lake and trams into city.
Spacious room (Studio with seaview). Comfortable and clean. Good kitchenette, with kettle, microwave and toaster. Ask at reception if you require saucepans etc. no charge. Bathroom small with no bench space but not an issue as I used the desk in the room for my personal toiletries. Staff extremely friendly. Have found my go to accommodation when visiting Melbourne, and I've tried quite a few! I will definitely book this hotel again. Had an issue with the shower head dropping (couldn't tighten) notified reception and it was fixed immediately. Street parking bays outside easy if being picked up. I recommend you try this hotel, you won't be disappointed. I'm fussy when it comes to cleanliness and nothing to complain about here! Thanks Kylie for making my stay so pleasant.
Stayed in April 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content