452 Saint Kilda Road, 3004 Melbourne, Australia
#48 of 213 hotels in Melbourne
Guests' ChoiceBased on 2061 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.1
Facilities
8.8
Staff
9.0
Value for money
8.9
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 November 2024
Elaine
Australiathere was old garbage under one of the beds that we picked up ourselves while we were checking if we left anything
Stayed in November 2024
Reviewed: 1 November 2024
Nyenhuis
Australiagreat rooms, excellent location from the CBD.
Stayed in November 2024
Reviewed: 1 November 2024
Jacqueline
AustraliaBrought my own. Breakfast not available.
Stayed in October 2024
Reviewed: 30 October 2024
Martin
AustraliaLack of any room service or breakfast.
Nice location for à basic hotel.
Stayed in October 2024
Reviewed: 29 October 2024
Ian
AustraliaThe pillows were too soft without options for anyone who prefers firmer options. Crockery and glasses are located on shelves high above the kitchenette that a short person would have difficulty in reaching.
Stayed 4 nights in 10th floor apartment with two balconies with views of the Albert Park and the bay. The room was clean and modern with good working desk space, kitchenette and on site car parking. If you intend to cook any meals during your stay, you will need to request some pots and pans from housekeeping. Normally apartments of this size have laundry facilities either inside or on the same floor, not that we needed them during our stay and did not ask if they were available on site. If you do not intend to cook a meal there is an in house restaurant and bar as well as other facilities close by.
Stayed in October 2024
Reviewed: 29 October 2024
Clare
New ZealandLighting in room is poor and no guidance/information provided e.g which light switches work for what; how to operate the kitchen equipment and general information. However staff very helpful in answering queries. It was a bit strange to have to request to be supplied with pots and pans which weren’t in the room kitchenette.
Quiet and comfortable with attentive staff.
Stayed in October 2024
Reviewed: 26 October 2024
Yu
Australiathere is stove top but no frypan
Friendly staff, good location, nice room
Stayed in October 2024
Reviewed: 25 October 2024
Jennifer
AustraliaBathroom need a deep clean
Location
Stayed in October 2024
Reviewed: 25 October 2024
Nikki
AustraliaNothing
The room and hotel were well decorated and right near Albert park and the trams into the city. Was lovely inside and the staff very friendly.
Stayed in October 2024
Reviewed: 24 October 2024
Kevin
AustraliaNo place to park for check in . Received a traffic fine within one minute of arriving
Right location and clean
Stayed in October 2024
Reviewed: 24 October 2024
Pattarin
ThailandLight in the room is a bit too dark
Spacious room and comfy
Stayed in October 2024
Reviewed: 22 October 2024
Jane
AustraliaLoved everything especially being able to dine at Vivi then fall into bed!!
Warm welcome from gorgeous Alice! Very comfy king-size bed!!
Stayed in October 2024
Reviewed: 21 October 2024
Yvette
AustraliaIt was a lovely stay, easy to make meals in room. Beds comfy, great location, everything we needed for a weeks stay. 2 big TV’s in our room and seperate areas for the beds was awesome
Stayed in October 2024
Reviewed: 20 October 2024
Kane
AustraliaLights built into the bed head emitted a low light which couldn't work out if it was possible to turn off. Would have liked some mini bar options.
Spacious room, comfy bed, easy enough to get to. Complimentary bottles of water.
Stayed in October 2024
Reviewed: 19 October 2024
Debra
Australia*I needed to request a More Suitable room, as the one I was allocated on arrival was completely awful & unsuitable (rm 1101 if I recall) Heavy drapes needed to be closed for ANY privacy /not even sheer curtains against the glare of at least 500 prying eyes from the extremely close next door property. Horrible It was a slap in the face yet again for the solo female. The room was dark & small & dingy…& I had booked early in September *My room on some days could have been cleaner ( the dishes , the cutlery & fridge were cleaner when I left , than when I arrived because I cleaned them )
*Accessibility to many St Kilda Rd Trams *Convenience shops reasonably close by *Easy access location for Taxi & Uber services *Great parkland for running , walking ,on other side of St Kilda Rd (continuation of Arthur St) * Rm 609 I would book again & recommend to my friends * Staff very approachable & responsive * Well designed bathroom & great shower * Balcony & fresh air access
Stayed in October 2024
Reviewed: 19 October 2024
Lauren
AustraliaUnfortunately the plug in the bath was faulty which meant I could not have a spa
The location was perfect for an event at Albert Park
Stayed in September 2024
Reviewed: 17 October 2024
Kailah
AustraliaNa
Room configuration and mini kitchen facilities
Stayed in October 2024
Reviewed: 16 October 2024
Diana
AustraliaLovely clean room and friendly staff, would highly recommend.
Stayed in October 2024
Reviewed: 16 October 2024
Robyn
AustraliaEverything except the very meagre daily top up of supplies eg teabags and dish washing detergent.
Stayed in October 2024
Reviewed: 15 October 2024
Rikki
AustraliaNothing
We’ve stayed here three times now and have a particular type of room that we really like. Kim at reception was amazing! We were put in a different room and I mentioned the other rooms we had stayed in. And she got us one of those. We were so appreciative of her customer service!
Stayed in October 2024
Reviewed: 13 October 2024
Jordan
AustraliaAttention to detail and sparklingly clean.
Stayed in October 2024
Reviewed: 12 October 2024
Tracy
AustraliaNothing not to like.
The space in the room and the chairs to sit in and relax with a wine in the evening and coffee in the morning - felt luxurious.
Stayed in October 2024
Reviewed: 12 October 2024
Chinh
United StatesClean and nice
Stayed in October 2024
Reviewed: 10 October 2024
Sandra
AustraliaConvenient location.
Stayed in October 2024
Reviewed: 9 October 2024
Bev
New ZealandLocation close to the tram stop. Room was clean and housekeeping did a good job.
Stayed in October 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content