6 Mari Street, 4572 Alexandra Headland, Australia
#17 of 67 hotels in Alexandra Headland
Guests' ChoiceBased on 351 hotel reviews
8.4Cleanliness
8.6
Comfort
8.5
Location
9.2
Facilities
8.8
Staff
8.6
Value for money
8.2
Free Wifi
7.5
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End of dialog contentReviewed: March 9, 2025
Jane
New ZealandNot a real biggie just little things kitchen needs some bits like salt & pepper, a little cooking oil, and paper towels. Not enough rubbish bags, 1 dishwasher tablet. No dish liquid. Pools need a little heating.
Nice and clean. Generous size apartment Excellent location 1 block back from the beach.So no street noise Nice outlook. Undercover parking. Adequate gym Pools, particularly the spa.
Stayed in March 2025
Reviewed: February 6, 2025
Lyndell
AustraliaFelt the staff were a bit heavy handed with the visitor parking spots and not at all consistent with all guests.
Location and facilities
Stayed in December 2024
Reviewed: January 16, 2025
Tania
AustraliaPresumed there would be air conditioning in the bedrooms, but only in the living area (there were ceiling fans though). Small note, would have loved some body wash or an extra soap bar, sharing one soap bar between shower and basin was a small annoyance.
Location was definitely 10/10. Pool area pretty extensive. Cute lap pool. Small but well equiped gym area. Linens all clean and pretty new :):)
Stayed in January 2025
Reviewed: January 12, 2025
Ken
United KingdomVery little sound proofing, could hear people above and next door constantly
Stayed in January 2025
Reviewed: January 11, 2025
Mickey
AustraliaThe unit master shower door couldn't close, the master bed was very soft and uncomfortable and you had to sleep with the air-conditioning on as there was no screens on the balcony doors to allow breeze into the unit. The internet kept dropping out, which froze the TV as it was only on wifi.
The pools were perfect. The unit was spacious and had everything we needed.
Stayed in January 2025
Reviewed: January 5, 2025
Lara
AustraliaThe place needed a really good clean. Lots of dust and mould on windows... rusty aircon... needed maintenance
Located well... staff lovely ..
Stayed in December 2024
Reviewed: January 1, 2025
Tom
AustraliaThe room was set out pretty good, the stove and cook gear etc was awesome - the furniture was due for an update in our unit (couches etc) but overall for a family it was pretty good.
Location and the pool area were great. Close to Alex beach and local shops
Stayed in December 2024
Reviewed: December 28, 2024
Michelle
AustraliaThere was mould all around the seal of the fridge and the bathroom tiles / shower.
We enjoyed the bbq and pool area. And the heated pool was absolutely perfect. Access to the beach was only a 5min walk and lots of shops in and around the location.
Stayed in December 2024
Reviewed: December 17, 2024
Gemma
AustraliaMusic in elevator is annoying but if that’s all there is to be annoyed at then it must be ok.
We come here for the pool and proximity to beach and facilities. They always accomodate large vehicles in overflow carpark.
Stayed in December 2024
Reviewed: December 9, 2024
Kylie
AustraliaOur unit was a little outdated. There are much nicer units in the complex.
Great pool, great location.
Stayed in December 2024
Reviewed: November 17, 2024
Stuart
AustraliaLack of small amenities such as bathroom products, lack of service to the room, eg clean bath towels each day, Shower door leaked soaking the bathroom floor
Location was good, size of the unit was good, air con and fans, outlook over the lake, very helpful reception
Stayed in November 2024
Reviewed: November 15, 2024
Jessica
AustraliaPlastic plates and cups would have been great for the kids and for taking down to the BBQ.
The room was spacious and clean. The location was good, could walk to Maroochydore and to Mooloolaba along the footpaths. Pool area was great for kids. Excellent park in front of the resort.
Stayed in November 2024
Reviewed: November 5, 2024
Richard
AustraliaNothing specific
Big apartment, very comfortable beds, great pool especially for little kids, well equipped kitchen, safe and quiet location
Stayed in November 2024
Reviewed: November 5, 2024
Eric
AustraliaToo hot to play Tennis 🎾
Location was good but the accommodation was the best great rooms plenty of space and the pool was awesome as was the BBQ facilities
Stayed in November 2024
Reviewed: November 4, 2024
Hilary
AustraliaLoved the location - close to the beach in walking distance and quiet surroundings.
Stayed in November 2024
Reviewed: October 28, 2024
Jane
AustraliaThe floors were super sticky which felt quite yuck. Would really suggest changing product. Bathrooms are a bit dated but it was totally fine.
The location was great and the lady on reception was really friendly and welcoming. The pool and spa was fantastic. The apartment had everything we needed.
Stayed in October 2024
Reviewed: October 20, 2024
John
AustraliaParking for second car, old fashioned keys, room furniture dated.
Location and space for the family having 3 bedrooms
Stayed in October 2024
Reviewed: October 17, 2024
Judy
New ZealandWe were quite surprised, given that this is advertised as a 4star plus luxury resort, that there was a charge for a few basics like toilet paper, dishwashing liquid etc over the week we stayed.
The location was excellent, being back from the main street and the pools were a real highlight. The apartment had everything we needed and was comfortable.
Stayed in October 2024
Reviewed: October 16, 2024
Judy
New ZealandWe enjoyed staying in accommodation that was back from the main road and quiet. We also had great views from our apartment on the top floor. The pools were the real bonus to our stay.
Stayed in October 2024
Reviewed: October 11, 2024
Nikolaj
AustraliaBasketball court was in disrepair
Great apartment and location
Stayed in September 2024
Reviewed: October 7, 2024
Sue
New ZealandThere was quite abit of noise from the pool at night. The birds were a pain as well
Parking was very easy and it is only about a 7 minute walk down to the cafes and beach
Stayed in September 2024
Reviewed: October 6, 2024
Hamish
New ZealandThe wifi did not work in any of the bedrooms
Nice pool and BBQ facilities
Stayed in October 2024
Reviewed: September 27, 2024
Nicole
AustraliaGreat pool and very convenient location. Tennis courts on site and near a lovely lake and park.
Stayed in September 2024
Reviewed: September 23, 2024
Darran
AustraliaStaff not very friendly, extremely rules based, rude at check in and departure. Very strict on 30 min visitor parking even though there was 10-12 empty spots. They need to remember their guests are on holidays and they are working in hospitality. Didn't seem to enjoy people being there.
Pool and facilities very nice, clean and well presented. Manicured gardens and crystal clear pool. Location was great, very close to the beach and surf club. Apartment was well presented with everything we needed.
Stayed in September 2024
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