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Reviews of Mantra The Observatory 4 stars

40 William Street , 2444 Port Macquarie, Australia

#23 of 34 hotels in Port Macquarie

Guests' Choice

Review score

Based on 1934 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    9.2

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    7.7

  • Free WiFi

    8.5

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Showing 826 – 850

  • Reviewed: 16 May 2023

    10
    Superb room, excellent staff, amazing facilities and great location.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Garden View-Stair Access Only
    • Stayed 1 night

    That we didn't have more time to take advantage of the amazing facilities and enjoy our room!! 🤣

    The room was stunning, well equipped and comfortable. The location was fantastic in terms of access to Town Beach. We also walked to Port City Bowling Club for dinner with friends.

    Stayed in April 2023

  • Reviewed: 15 May 2023

    6.0
    Overnight stopover
    • Leisure trip
    • Couple
    • King Room with Ocean View
    • Stayed 1 night

    Needs a freshen up, the rooms are getting dated and are in need of renovation.

    Good location with a nice view

    Stayed in April 2023

  • Reviewed: 12 May 2023

    10
    Sensational setting and perfect accomadtion.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment with Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    magnificent views.. close to all amenities .. spacious rooms .. brilliant staff

    Stayed in May 2023

  • Reviewed: 10 May 2023

    6.0
    Good Location. Could have been bit cheaper
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    carpet end of life and smelly.

    Good location and spacious

    Stayed in April 2023

  • Reviewed: 8 May 2023

    10
    It was lovely
    • Leisure trip
    • Solo traveller
    • King Room with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    The only disappointment was that there was no shower cap. I made myself a cap from a plastic bag I found in the bathroom cupboard.

    I didn’t have breakfast.

    Stayed in May 2023

  • Reviewed: 5 May 2023

    10
    Wonderful
    • Leisure trip
    • Couple
    • King Room with Ocean View
    • Stayed 3 nights

    Nil

    View superb.

    Stayed in May 2023

  • Reviewed: 2 May 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Courtyard View
    • Stayed 2 nights
    • Submitted via mobile

    position &s pace

    Stayed in May 2023

  • Reviewed: 1 May 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • King Room with Ocean View
    • Stayed 1 night

    tired room. Dull poor lighting

    Stayed in April 2023

  • Reviewed: 27 April 2023

    10
    Relaxing and refreshing.
    • Leisure trip
    • Couple
    • King Room with Ocean View
    • Stayed 2 nights

    It was a shame the restaurant was not open. The room we had on the 1st floor was near the bottom laundry and in the morning when it was used it became very noisy because of the draft between the entry door to excess our room and the laundry door.

    Room was clean and adequate for our needs. Location suited our needs. Staff were friendly and very accomodating. Very enjoyable break.

    Stayed in April 2023

  • Reviewed: 24 April 2023

    10
    Fantastic
    • Leisure trip
    • Couple
    • King Room with Ocean View
    • Stayed 2 nights

    Neat room with an awesome view

    Stayed in April 2023

  • Reviewed: 24 April 2023

    10
    Super PLace
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Ocean View
    • Stayed 3 nights

    beds and pillows need to be upgraded. they were never comfy.

    Location is priceless. The indoor poor helped a lot during Autumn. Staff were really helpfull. apartment has everything you will need.

    Stayed in April 2023

  • Reviewed: 23 April 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    The room was old and tied nothing like picture when booking, the view was blocked by solid walls and represented nothing like the glass balustrade pictures, paid over $250 for the night expecting a whole lot more, should have booked another hotel at a lot cheaper price.

    The location was perfect.

    Stayed in January 2023

  • Reviewed: 21 April 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    Every thing

    Stayed in April 2023

  • Reviewed: 19 April 2023

    5.0
    Won't stay there again.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Ocean View
    • Stayed 1 night

    I don't know what's happened to Mantra lately but the places we have stayed in, including this one have very grubby communal areas. Awful carpets, grubby paint/walls. The carpark spaces are too small. The only way I could describe the cheap, old and nasty furnishings is depressing. It's a shame because it's an excellent location. The place needs sprucing up. Beds were uncomfortable.

    location

    Stayed in April 2023

  • Reviewed: 18 April 2023

    10
    Loved it! Perfect for families and we had the best time
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Ocean View
    • Stayed 3 nights

    Nothing

    Best holiday ever! Amazing views and location. The most spacious apartment we have ever stayed in. Facilities were neat and clean and 2 bathrooms was awesome. Highly recommend for families and we can't wait to stay here again. Coffee shop directly below the building and walk on to a swimming beach with lifeguards. Perfect spot. Kids couldn't get enough of the swimming pool.

    Stayed in April 2023

  • Reviewed: 17 April 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Nice view

    Stayed in April 2023

  • Reviewed: 15 April 2023

    10
    Home away from home
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    Loved everything about this stay. Staff were very accommodating with our late night arrival. Place was sparkling clean and felt like home. Wish we had reason to stay longer. Will definitely be going back!

    Stayed in April 2023

  • Reviewed: 12 April 2023

    10
    Extremely spacious & very well equipped 3br apartment with fabulous views of the beach.
    • Leisure trip
    • People with friends
    • Three-Bedroom Apartment with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    No restaurant/room service.

    Fortunate enough to score an upgrade to the 3br Observatory penthouse, with fabulous views overlooking the beach. Superb apartment! Property also had a very nice indoor pool, sauna & spa.

    Stayed in April 2023

  • Reviewed: 10 April 2023

    5.0
    average. good for one night
    • Leisure trip
    • Couple
    • King Room with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    No Netflix/Foxtel

    Stayed in April 2023

  • Reviewed: 8 April 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    The bathroom on our second stay was very small and had mould on wall tiles. We did not have a bed each as there were four of us.

    Location was great

    Stayed in April 2023

  • Reviewed: 4 April 2023

    4.0
    average at best for the price
    • Leisure trip
    • Solo traveller
    • King Room with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    dated and needs a full reno

    location

    Stayed in March 2023

  • Reviewed: 3 April 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • King Room with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    I booked a ocean view room. I wanted to relax and enjoy the view. Only to find two high stools with no cushions. Upon booking in I told your receptionist not to use the card I booked in to pay for the rooms and I would supply another card. She didn't do what I asked now I have overdrawn charges on my card.

    Nothing

    Stayed in April 2023

  • Reviewed: 1 April 2023

    6.0
    Mantra Observatory Port Macquarie
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    See previous comments.

    Location was great. Room neat with nice balcany view of park and townbeach. However room was in a "battle ax" configuration. The 2 Ajoining guest rooms' doors made a hell of a racket opening and closing. Plus we discovered that we had a laundry next to us. So constant opening and closing of those doors and cleanining staff talking as early as 6.30am was annoying. So i recommend all future guests have booking qualified as to where their room is located and what service rooms are adjacent. We were in room 101/2. To finish on a positive, we have stayed at the Mantra Observatory on 3 other occassions in last 4yrs and our apartments (on higher levels) were excellent. PS Staff at front desk and the cleaning staff were cheerful and friendly.

    Stayed in March 2023

  • Reviewed: 31 March 2023

    6.0
    nice location in fair accommodation
    • Leisure trip
    • Couple
    • King Room with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    price. rooms a bit dated and needing refurbish.

    location. parking. sauna.

    Stayed in March 2023

  • Reviewed: 30 March 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment with Garden View-Stair Access Only
    • Stayed 1 night
    • Submitted via mobile

    The apartment and common areas were tired and not well maintained. The carpet was so worn out it was like rolling Sandhills. The walls had marks on them. The place simply needs a lot of maintenance.

    Stayed in March 2023

Showing 826 – 850

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