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Reviews of Mantra The Observatory 4 stars

40 William Street , 2444 Port Macquarie, Australia

#23 of 34 hotels in Port Macquarie

Guests' Choice

Review score

Based on 1936 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    9.2

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    7.7

  • Free WiFi

    8.5

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Showing 376 – 400

  • Reviewed: 25 April 2023

    8.0
    Relaxing.
    • Leisure trip
    • Couple
    • King Room with Ocean View
    • Stayed 1 night

    Car had to be parked on the street.

    Beautiful ocean views.

    Stayed in April 2023

  • Reviewed: 25 April 2023

    7.0
    Enjoyed our stay but think the interior requires an update
    • Leisure trip
    • Couple
    • King Room with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    Needs modernizing

    Convenient location close to walking paths, the beach & eating facilities

    Stayed in April 2023

  • Reviewed: 24 April 2023

    8.0
    Lovely short stay.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment with Ocean View
    • Stayed 2 nights

    The lighting was poor in our apartment and could be improved. The TV’s were old and if updated you could log into your streaming apps as the wifi was very strong.

    Very spacious lovely apartment, the full length of the floor. Very fast internet. Well located with walking distance to Main Street and all the beaches and coastal walk.

    Stayed in April 2023

  • Reviewed: 14 April 2023

    9.0
    awsome location spacious apartment great for family.vacations.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Ocean View
    • Stayed 4 nights
    • Submitted via mobile

    if housekeeping service is just once in 5 days for apartments then a few more amenities are needed in the apartments like kitchen towel roll cleaning wipes etc.

    size of the apartment. very spacious. great location.

    Stayed in April 2023

  • Reviewed: 14 April 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Ocean View
    • Stayed 4 nights
    • Submitted via mobile

    A little pricey. No Foxtel, kayo

    nice and roomy. very friendly staff.

    Stayed in April 2023

  • Reviewed: 13 April 2023

    9.0
    Fabulous short stay close to the beach in a very comfortable bed.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Courtyard View
    • Stayed 1 night
    • Submitted via mobile

    Nothing to not like.

    The location of this property was fabulous. so close to the beach. The bed was comfortable and the rooms were very clean.

    Stayed in April 2023

  • Reviewed: 12 April 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    I much prefer the east wing over the west wing

    The location was great and I enjoyed the pool, spa and sauna.

    Stayed in April 2023

  • Reviewed: 11 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    Only one criticism. No bench space in the bathroom, only a small shelf.

    Fantastic location with stunning views. Upgraded to a 1 bed apartment by friendly and helpful reception staff as our booked room hadn't been serviced.

    Stayed in April 2023

  • Reviewed: 11 April 2023

    9.0
    Very impressed with the Mantra and Port Macquarie, a lovely place for a holiday.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Ocean View
    • Stayed 3 nights

    The only complaint would be the carpet in the apartment. Not a fan of carpet in general and felt it was bit old and gave the apartment a musty smell.

    The view of the ocean from our apartment was stunning, the location was great it was an easy walk into the city centre, to various beaches and restaurants and cafes. The apartment was spacious and it had everything we needed.

    Stayed in April 2023

  • Reviewed: 8 April 2023

    8.0
    Pleasant and comfortable
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    The beds we’re comfortable and my children had a bed each unlike our second booking here. Lovely view and spacious bathroom.

    Stayed in April 2023

  • Reviewed: 7 April 2023

    8.0
    Whilst we enjoyed our stay, having owned similar beachfront unit the owners need to upgrade untensil
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    Unit 105 No foxtel or smart tv, level of equipment for cooking was very low standard, not even basic condiments either like salt & pepper

    Location was great

    Stayed in April 2023

  • Reviewed: 7 April 2023

    8.0
    we enjoyed our stay due to location and comfort. however for the price we paid we should have received a cleaner room an
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    it wasn’t very modern or updated. also the floors were not cleaned properly.

    we liked the view and the space

    Stayed in April 2023

  • Reviewed: 5 April 2023

    9.0
    Loved the location view room very comfortable loved the pool and spa
    • Leisure trip
    • Couple
    • King Room with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    Someone opened our room door with their key card, while looking for their room. Cards had to be reset then ours didn’t work

    Location great. Just across from the beach. Lovely walking track

    Stayed in April 2023

  • Reviewed: 5 April 2023

    9.0
    We liked the great view from the room. It was also in a good location.
    • Leisure trip
    • Couple
    • King Room with Ocean View
    • Stayed 4 nights

    The room had a great view. It was also in a good location, right across from the beach and also not far from the town.

    Stayed in April 2023

  • Reviewed: 4 April 2023

    8.0
    needed a little break and it did the job for us
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Courtyard View
    • Stayed 1 night
    • Submitted via mobile

    dated and stained carpet no water pressure

    nice and big. great bed close to beach

    Stayed in April 2023

  • Reviewed: 31 March 2023

    9.0
    First time at the Mantra Observatory hoping to revisit next year!
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Ocean View
    • Stayed 4 nights

    Unfortunately the weather was humid and warm and the fan in the bedroom made loud clicking noises, which you could not sleep through, too humid to open the balcony door, a couple of uncomfortable nights. Maintenance tried different things but we ended up switching rooms, Identical to ours for the remaining 2 nights. These things happen, it didn't take long and it did not spoil our stay. Excellent customer service from Melissa and Jazz.

    The apartment we booked had the views overlooking the ocean as described when we booked. The view was awesome! We were happy we could park undercover and that with the location , most things were walk- able distance for us. We were celebrating our 50th wedding anniversary, rather special and were very pleased. The indoor pool was great and I used it daily. All the staff were lovely, big smiles, reception, the housekeeping staff and a special mention to Jazz the maintenance guy, super helpful trying to sort out an issue we had. Will definitely be back.

    Stayed in March 2023

  • Reviewed: 31 March 2023

    8.0
    Good for short stays
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    Kitchen cupboards were falling off, repairs required however it was fine for a short stay. Coffee shop underneath was loud when setting up in the mornings, we stayed on 1st floor and woke us up. Floors above would be fine.

    Quiet location, indoor pool was great for kids and sauna for adults. Beach just across the road. Large spacious rooms for the family. Coffee shop directly underneath!

    Stayed in March 2023

  • Reviewed: 31 March 2023

    9.0
    We had a great family holiday. Definitely would stay there again.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Ocean View
    • Stayed 6 nights

    The pool, spa, and sauna facilities were great and it was very close to the beach.

    Stayed in March 2023

  • Reviewed: 29 March 2023

    9.0
    Great holiday destination.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Ocean View
    • Stayed 7 nights

    We would have liked to sleep and relax with the balcony doors open, but there was too much traffic noise.

    Very comfortable, although when one partner moved in bed, the other was slightly disturbed. Nice view. Good kitchen. A coffee pod machine or plunger would be good. Access to Netflix and other streaming services would be good.

    Stayed in March 2023

  • Reviewed: 27 March 2023

    9.0
    I would like to stay there again and I would recommend it to anyone
    • Leisure trip
    • Group
    • Two-Bedroom Apartment with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    only one lift access for the tower.

    location to the beach and the view

    Stayed in March 2023

  • Reviewed: 26 March 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Ocean View
    • Stayed 1 night

    It ended up being a really wet weekend. During the evening it would have been nice to be able to watch some netflix or foxtel. However our room only had normal tv. For a four star hotel we would have expected access to this.

    Loved the spa, pool and sauna.

    Stayed in March 2023

  • Reviewed: 26 March 2023

    9.0
    fabulous family friendly resort perfectly located
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Garden View-Stair Access Only
    • Stayed 2 nights
    • Submitted via mobile

    It’s not ideal to walk back from pool to garden unit wet and cold. we have started to walk via the carpark which was less cold and exposed

    we stay often at the observatory and love the pool, spa and sauna. often it has rained on the weekend we have visited and because the pool etc is indoors the kids love that they can still enjoy a swim and play no matter the weather. And if we manage to have some nicer weather the beach is literally across the road.

    Stayed in March 2023

  • Reviewed: 26 March 2023

    8.0
    Peaceful easy access to restaurants and shops if you like a walk. Views are stunning.
    • Leisure trip
    • Couple
    • King Room with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    Husband on walking frame so was unable to enjoy the room and I thought a fan would come in handy

    Stayed in March 2023

  • Reviewed: 22 March 2023

    7.0
    I wouldn’t recommend or stay there again
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment with Garden View-Stair Access Only
    • Stayed 1 night
    • Submitted via mobile

    The stairwell and room smelt stale and looked dated.Very poor not to have any lockable screen doors or fly screens for natural ventilation. Garden view was a joke, some pitiful backyards and car parks.

    The beds were comfortable and good amenities. The location was good

    Stayed in March 2023

  • Reviewed: 21 March 2023

    7.0
    Great - exactly what we were after.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Ocean View
    • Stayed 1 night

    The fire alarm went off at 3am the night we stayed there. Thats fine, these things happen and we evacuated down the fire stairs however there were a few issues with the management of the situation including - clear direction and communication by a night manager of the need to evacuate, where to go, when to come back in etc. Floors were not cleared - ie, no door knock to ensure everyone got out. There were elderly people on the fire stairs with walkers and frames who clearly had mobility issues, with no-one other than other guests there to help, and once downstairs, we all seemed to congregate on the back lawn which was clearly not a suitable meeting point. We only knew we could go back inside because the firemen left.

    The rooms were great, lounge area and balconies were spacious. Had good views. Everything was clean and very comfortable. Could easily stay here longer.

    Stayed in March 2023

Showing 376 – 400

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