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Reviews of Mantra The Observatory 4 stars

40 William Street , 2444 Port Macquarie, Australia

#23 of 34 hotels in Port Macquarie

Guests' Choice

Review score

Based on 1933 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    9.2

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    7.7

  • Free WiFi

    8.5

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Showing 601 – 625

  • Reviewed: 12 January 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    We especially liked the view to the beach and the use of the free washer and dryer.

    Stayed in January 2025

  • Reviewed: 12 January 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    Highly recommend. Meets all requirements. Cant fault.

    Stayed in January 2025

  • Reviewed: 11 January 2025

    1.0
    Unpleasant
    • Leisure trip
    • Family with young children
    • King Room with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    Smelly dirty room which needs a Renovation

    Location

    Stayed in January 2025

  • Reviewed: 10 January 2025

    4.0
    Overpriced and uncomfortable
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Ocean View
    • Stayed 6 nights
    • Submitted via mobile

    We had a one bed apartment, but the bathroom was basically an ensuite. The laundry was shared with the motel suite next to us, entrances for both the apartment and motel suite were via a shared door. Bed was super uncomfortable and when I asked if there was a mattress topper available to make the bed more comfortable I was told no, but they would see if there was another apartment available, day 2 we moved to another apartment, but the bed was just as bad and the apartment wasn’t as nice. It was very overpriced. Would not recommend.

    Great location

    Stayed in January 2025

  • Reviewed: 6 January 2025

    10
    Fantastic place to stay for a family holiday - 10 out of 10
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Garden View-Stair Access Only
    • Stayed 2 nights
    • Submitted via mobile

    Nothing at all.

    The location is fantastic, the view is stunning, the rooms are large clean and well looked after. The staff were lovely and helpful. Beautiful place to stay for a family trip.

    Stayed in January 2025

  • Reviewed: 6 January 2025

    10
    Relaxing and comfortable
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    Parking spots were very tight, but i guess can't do anything about it

    Very spacious 3 bedrooms apt with nice ocean view,

    Stayed in January 2025

  • Reviewed: 6 January 2025

    5.0
    Passable
    • Business trip
    • Couple
    • King Room with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    Sleepy place

    Great location near the main beach

    Stayed in December 2024

  • Reviewed: 4 January 2025

    10
    Great stay @ the observatory
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    I found the staff extremely friendly, a special thanks to Melissa for such great service. Room was very clean and modern. Close to town beach and free parking on site

    Stayed in January 2025

  • Reviewed: 31 December 2024

    10
    Excellent choice for port Macquarie
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Garden View-Stair Access Only
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in October 2024

  • Reviewed: 30 December 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    Air conditioner was leaking so we could not use it in summer did not clean the room properly. It was just disappointing

    View if it wasn’t covered with Louvred widows

    Stayed in December 2024

  • Reviewed: 28 December 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Three-Bedroom Apartment with Ocean View
    • Stayed 4 nights

    We booked a two-bedroom with a connecting one-bedroom for five people. We were very disappointed with the outdoor dining table, which only seated four people. We have stayed previously and had an amazing outdoor table, which is why we booked an oceanview room. We were fortunate that the hotel staff provided us with another outdoor table and one more chair so we could at least sit outside and enjoy the view/ we ate all our meals and Christmas lunch outside, and at least the staff helped; otherwise, we would have had to move the inside table outside. This spoiled the holiday for me as the mum who wanted the table perfect. We also had no chairs or tables on the courtyard balcony, which was disappointing as we couldn't sit out and have our morning coffee. I was shocked at the lack of outdoor furniture for a holiday apartment. We will be back, but I will be specific: I don't want room 401 as the furniture was lacking for five people. We moved a single lounge chair into the central apartment because there was not enough lounge seating for five people.

    Location to the beach was amazing.

    Stayed in December 2024

  • Reviewed: 26 December 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • King Room with Ocean View
    • Stayed 1 night

    nothing

    underwhelming

    Stayed in December 2024

  • Reviewed: 24 December 2024

    3.0
    Very disappointed and definitely would not recommend
    • Leisure trip
    • Couple
    • King Room with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    Very tired. Carpet sticky. Doors can only be closed by slamming and the neighbouring family slammed their door from 7pm until 4am.

    Location

    Stayed in December 2024

  • Reviewed: 24 December 2024

    5.0
    A big room in a dated hotel in a great location. If told about the pool, it would have been better.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    Travelling with kids who were looking forward to the pool only to be told the pool was closed for cleaning for the entire time we were there. Neither booking.com nor the hotel let us know prior to arrival. Also, the door frames had plenty of rust on them not that that was a huge issue but it didn’t look great.

    Location

    Stayed in December 2024

  • Reviewed: 22 December 2024

    10
    Memorable
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    The beautiful views looking out to the ocean clean tidy and comfortable .

    Stayed in December 2024

  • Reviewed: 21 December 2024

    6.0
    Great facilities, poor check in, never felt part of the hotel!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Garden View-Stair Access Only
    • Stayed 3 nights
    • Submitted via mobile

    No lift and room next to garage do all you could here 12 hours a day was the noise of a steel garage door going up and then down then up and then down etc, etc..,,

    Location and facilities

    Stayed in December 2024

  • Reviewed: 19 December 2024

    10
    Mind Blowing
    • Leisure trip
    • Couple
    • King Room with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    Excellent

    Stayed in December 2024

  • Reviewed: 16 December 2024

    10
    Fantastic & fun
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    Everything was good and staff especially Melissa was very good!

    Stayed in December 2024

  • Reviewed: 15 December 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Garden View-Stair Access Only
    • Stayed 2 nights
    • Submitted via mobile

    Clean and close to everything

    Stayed in December 2024

  • Reviewed: 15 December 2024

    3.0
    Was not a pleasant experience
    • Business trip
    • Couple
    • One-Bedroom Apartment with Ocean View
    • Stayed 5 nights

    We stayed in apartment 106-2. Unfortunately we were unable to sleep, hence we left a day earlier…. The blinds did not meet in the middle, the street lights and the park lights shone straight into the bedroom. The blinds in the main body of the apartment were not blockout so let through the street and park lights during the night.. The ac was located in the main body of the apartment, so to keep the bedroom cool we had to leave the door open adding to the light issue whilst trying to sleep…. Really disappointed ☹️

    View , proximity to town and facilities

    Stayed in December 2024

  • Reviewed: 10 December 2024

    10
    Excellent stay Port Mac was great. restaurants and beaches
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Courtyard View
    • Stayed 1 night

    booking app was a little confusing.

    Loved the service and front of house staff.

    Stayed in December 2024

  • Reviewed: 10 December 2024

    10
    Comfortable room good view pleasant staff
    • Leisure trip
    • Couple
    • King Room with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    Close to beach and bowling club

    Stayed in December 2024

  • Reviewed: 8 December 2024

    10
    Best weekend ever!
    • Family with young children
    • King Room with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Venue & facilities

    Stayed in December 2024

  • Reviewed: 7 December 2024

    10
    Beautiful location, comfy lounge and beds, friendly staff.
    • Leisure trip
    • People with friends
    • Three-Bedroom Apartment with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!

    Location, plenty of room for the three of us, comfy beds.

    Stayed in December 2024

  • Reviewed: 6 December 2024

    6.0
    For the money we spent stay was pretty ordinary
    • Leisure trip
    • Couple
    • King Room with Ocean View
    • Stayed 1 night
    • Submitted via mobile

    Access to balcony

    Location was good

    Stayed in November 2024

Showing 601 – 625

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