Air con didn’t work properly although we did get a fan. Crockery wasn’t properly cleaned. Great location but for the price paid ($500) the room (king room with ocean view) was quite small with none of the little extras normally provided. The room was very tired. I have stayed at many Mantra hotels but this is not up to the normal standard. Overall we won’t stay there again even tho we have been offered a 20% discount on our “next stay”.

Location

Stayed in December 2023

The decor of room very dated. Room 605 -2 being a 2 bedroom apartment was dark and not appealing. The advertising for these rooms is false and shows a very stylish apartment not what we experienced! Now Reading the reviews after our stay I would have chosen another property and am very disappointed. Will not return.

The location is fantastic views of local beach uninterrupted.

Stayed in December 2023

Room access, presentation and smell. Air con looks like it’s about to fall apart. Lovely views of two large stinking dumpsters. Clock doesn’t work. Emotionless and dull apartment with less personality than me and that’s saying something!

Water pressure. The apartment across the hall from us looked nice👌.

Stayed in December 2023

Being woken up v early by noisy trucks below us banging emptying bins, filling gas, reversing down laneway. Woke us up every day not happy...

Location close to beach nice view

Stayed in November 2023

For $300 it is old and it was falsely advertised What came up in picture as where we were to stay was nothing like what we stayed in. Normally we wouldn’t pay more than $150 For such a place we were very disappointed And feel as if we were totally ripped off.

Stayed in November 2023

Nothing

Staff were lovely

Stayed in November 2023

It’s tired and needs some live. The studios are small

Staff are great and the location is also great

Stayed in November 2023

Nothing

The views were great nice big rooms and indoor pool and spa

Stayed in November 2023

Very outdated furniture throughout. Needs a complete overhaul Lounge was stained and extremely uncomfortable

Location was great

Stayed in November 2023

dated sea view was a joke small room

nothing really

Stayed in November 2023

The staff member on the booking desk wasn’t very good at her job or customer service & took 20 minutes to check us in even though nobody else was there. On previous stays I found the staff to be very competent but not this time.

Location

Stayed in November 2023

Restaurant askAing for a tip, food not terrific 😕

Food could have been warmer, coffee too dear.

Stayed in November 2023

Location was perfect, apartment was clean and comfortable.

Stayed in November 2023

…

Really nicely appointed rooms. Someone had spent time in choosing decently designed rooms, furniture and fittings. We were surprised and will stay here again as our first choice in PM next time we are here.

Stayed in November 2023

It is old and tired.

Stayed in November 2023

Nothing it was great

Rooms were spacious great for families. Loved the coffee pod machines.

Stayed in October 2023

renovations

location

Stayed in October 2023

Nice view of the park and ocean

Stayed in September 2023

Too low no view as it was on 1st floor room 104. noise from pool. No foxtel available in this room

close to beach

Stayed in October 2023

Carpet need replacing,

Loaction

Stayed in September 2023

Room was tiny and very basic. It was a King Ocean but Iwas adjoining room to the one next door. For $300 per night I expect better. Maintenance was being carried out and the smell of paint pervaded the corridors. Some lifts out of access and you had to go right dow.n to the basement change lifts and go back up. Annoying. Hotel very jaded and needs major refurbishment

The view. Location easy walk to town

Stayed in October 2023

Opening the balcony to smell someone smoking on another balcony. In a non-smoking facility this was not good enough and was definitely a negative for our stay.

Room was nice if a little small. Good view. Facilities in the room were adequate. Location was as described.

Stayed in October 2023

Noisey with fridge van outside in morning street traffic/ poeple noise etc way to in view of the street.

Stayed in October 2023

it was school holidays so very noisy

staff were great

Stayed in October 2023

The I did like the location and free car park thank you. I would have liked to be able to order a glass of wine from reception.

When the room Was remade there was a dirty brown mark on the bed cover. It wasn’t there the day before. Alls I can think was the cover was turned over. Whatever reason I’m surprised the cleaner didn’t change it. It’s very worn and needs refreshing. Would also prefer no louvres on the balcony.

Stayed in September 2023