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  5. Reviews of Mantra The Observatory

Reviews of Mantra The Observatory This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

40 William Street , 2444 Port Macquarie, Australia

#23 of 34 hotels in Port Macquarie

Guests' Choice

Review Score

Based on 1936 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    9.2

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    7.7

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 601 - 625

  • Reviewed: January 16, 2025

    10
    Nice, clean apartment in a great location.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Ocean View
    • Stayed 4 nights

    I had no complaints.

    Mantra the Observatory is in a really great location with views overlooking the beach and harbour. The apartment itself was very well appointed and it was spotlessly clean. I am extremely happy with the time we spent there.

    Stayed in December 2024

  • Reviewed: January 15, 2025

    5.0
    Accomodation was clean but the apartment didn’t look like the photo on the booking.com site.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    Decor was grey, bland and with no colour unusual for a coastal apartment. Two back bedrooms looked straight into other apartment block behind, so absolutely no privacy unless you kept the curtains permanently closed. Carpet was old, marked and needed updating.

    It was spacious.

    Stayed in January 2025

  • Reviewed: January 12, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    We especially liked the view to the beach and the use of the free washer and dryer.

    Stayed in January 2025

  • Reviewed: January 12, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    Highly recommend. Meets all requirements. Cant fault.

    Stayed in January 2025

  • Reviewed: January 11, 2025

    1.0
    Unpleasant
    • Leisure trip
    • Family with young children
    • King Room with Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    Smelly dirty room which needs a Renovation

    Location

    Stayed in January 2025

  • Reviewed: January 10, 2025

    4.0
    Overpriced and uncomfortable
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Ocean View
    • Stayed 6 nights
    • Submitted from a mobile device

    We had a one bed apartment, but the bathroom was basically an ensuite. The laundry was shared with the motel suite next to us, entrances for both the apartment and motel suite were via a shared door. Bed was super uncomfortable and when I asked if there was a mattress topper available to make the bed more comfortable I was told no, but they would see if there was another apartment available, day 2 we moved to another apartment, but the bed was just as bad and the apartment wasn’t as nice. It was very overpriced. Would not recommend.

    Great location

    Stayed in January 2025

  • Reviewed: January 6, 2025

    10
    Fantastic place to stay for a family holiday - 10 out of 10
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Garden View-Stair Access Only
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing at all.

    The location is fantastic, the view is stunning, the rooms are large clean and well looked after. The staff were lovely and helpful. Beautiful place to stay for a family trip.

    Stayed in January 2025

  • Reviewed: January 6, 2025

    10
    Relaxing and comfortable
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking spots were very tight, but i guess can't do anything about it

    Very spacious 3 bedrooms apt with nice ocean view,

    Stayed in January 2025

  • Reviewed: January 6, 2025

    5.0
    Fair
    • Business trip
    • Couple
    • King Room with Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    Sleepy place

    Great location near the main beach

    Stayed in December 2024

  • Reviewed: January 4, 2025

    10
    Great stay @ the observatory
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    I found the staff extremely friendly, a special thanks to Melissa for such great service. Room was very clean and modern. Close to town beach and free parking on site

    Stayed in January 2025

  • Reviewed: December 31, 2024

    10
    Excellent choice for port Macquarie
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Garden View-Stair Access Only
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Stayed in October 2024

  • Reviewed: December 30, 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room with Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    Air conditioner was leaking so we could not use it in summer did not clean the room properly. It was just disappointing

    View if it wasn’t covered with Louvred widows

    Stayed in December 2024

  • Reviewed: December 28, 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Three-Bedroom Apartment with Ocean View
    • Stayed 4 nights

    We booked a two-bedroom with a connecting one-bedroom for five people. We were very disappointed with the outdoor dining table, which only seated four people. We have stayed previously and had an amazing outdoor table, which is why we booked an oceanview room. We were fortunate that the hotel staff provided us with another outdoor table and one more chair so we could at least sit outside and enjoy the view/ we ate all our meals and Christmas lunch outside, and at least the staff helped; otherwise, we would have had to move the inside table outside. This spoiled the holiday for me as the mum who wanted the table perfect. We also had no chairs or tables on the courtyard balcony, which was disappointing as we couldn't sit out and have our morning coffee. I was shocked at the lack of outdoor furniture for a holiday apartment. We will be back, but I will be specific: I don't want room 401 as the furniture was lacking for five people. We moved a single lounge chair into the central apartment because there was not enough lounge seating for five people.

    Location to the beach was amazing.

    Stayed in December 2024

  • Reviewed: December 26, 2024

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • King Room with Ocean View
    • Stayed 1 night

    nothing

    underwhelming

    Stayed in December 2024

  • Reviewed: December 24, 2024

    3.0
    Very disappointed and definitely would not recommend
    • Leisure trip
    • Couple
    • King Room with Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    Very tired. Carpet sticky. Doors can only be closed by slamming and the neighbouring family slammed their door from 7pm until 4am.

    Location

    Stayed in December 2024

  • Reviewed: December 24, 2024

    5.0
    A big room in a dated hotel in a great location. If told about the pool, it would have been better.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    Travelling with kids who were looking forward to the pool only to be told the pool was closed for cleaning for the entire time we were there. Neither booking.com nor the hotel let us know prior to arrival. Also, the door frames had plenty of rust on them not that that was a huge issue but it didn’t look great.

    Location

    Stayed in December 2024

  • Reviewed: December 22, 2024

    10
    Memorable
    • Leisure trip
    • Solo traveler
    • One-Bedroom Apartment with Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    The beautiful views looking out to the ocean clean tidy and comfortable .

    Stayed in December 2024

  • Reviewed: December 21, 2024

    6.0
    Great facilities, poor check in, never felt part of the hotel!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Garden View-Stair Access Only
    • Stayed 3 nights
    • Submitted from a mobile device

    No lift and room next to garage do all you could here 12 hours a day was the noise of a steel garage door going up and then down then up and then down etc, etc..,,

    Location and facilities

    Stayed in December 2024

  • Reviewed: December 19, 2024

    10
    Mind Blowing
    • Leisure trip
    • Couple
    • King Room with Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent

    Stayed in December 2024

  • Reviewed: December 16, 2024

    10
    Fantastic & fun
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was good and staff especially Melissa was very good!

    Stayed in December 2024

  • Reviewed: December 15, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Garden View-Stair Access Only
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean and close to everything

    Stayed in December 2024

  • Reviewed: December 15, 2024

    3.0
    Was not a pleasant experience
    • Business trip
    • Couple
    • One-Bedroom Apartment with Ocean View
    • Stayed 5 nights

    We stayed in apartment 106-2. Unfortunately we were unable to sleep, hence we left a day earlier…. The blinds did not meet in the middle, the street lights and the park lights shone straight into the bedroom. The blinds in the main body of the apartment were not blockout so let through the street and park lights during the night.. The ac was located in the main body of the apartment, so to keep the bedroom cool we had to leave the door open adding to the light issue whilst trying to sleep…. Really disappointed ☹️

    View , proximity to town and facilities

    Stayed in December 2024

  • Reviewed: December 10, 2024

    10
    Excellent stay Port Mac was great. restaurants and beaches
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Courtyard View
    • Stayed 1 night

    booking app was a little confusing.

    Loved the service and front of house staff.

    Stayed in December 2024

  • Reviewed: December 10, 2024

    10
    Comfortable room good view pleasant staff
    • Leisure trip
    • Couple
    • King Room with Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    Close to beach and bowling club

    Stayed in December 2024

  • Reviewed: December 8, 2024

    10
    Best weekend ever!
    • Family with young children
    • King Room with Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    Venue & facilities

    Stayed in December 2024

Showing 601 - 625

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