40 William Street , 2444 Port Macquarie, Australia
#23 of 34 hotels in Port Macquarie
Guests' ChoiceBased on 1936 hotel reviews
7.9Cleanliness
8.5
Comfort
8.6
Location
9.2
Facilities
8.2
Staff
8.8
Value for money
7.7
Free Wifi
8.5
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End of dialog contentReviewed: January 16, 2025
Andrew
AustraliaI had no complaints.
Mantra the Observatory is in a really great location with views overlooking the beach and harbour. The apartment itself was very well appointed and it was spotlessly clean. I am extremely happy with the time we spent there.
Stayed in December 2024
Reviewed: January 15, 2025
Amanda
AustraliaDecor was grey, bland and with no colour unusual for a coastal apartment. Two back bedrooms looked straight into other apartment block behind, so absolutely no privacy unless you kept the curtains permanently closed. Carpet was old, marked and needed updating.
It was spacious.
Stayed in January 2025
Reviewed: January 12, 2025
Vandy
United StatesWe especially liked the view to the beach and the use of the free washer and dryer.
Stayed in January 2025
Reviewed: January 12, 2025
Gordana
AustraliaHighly recommend. Meets all requirements. Cant fault.
Stayed in January 2025
Reviewed: January 11, 2025
Damien
AustraliaSmelly dirty room which needs a Renovation
Location
Stayed in January 2025
Reviewed: January 10, 2025
Kerrie
AustraliaWe had a one bed apartment, but the bathroom was basically an ensuite. The laundry was shared with the motel suite next to us, entrances for both the apartment and motel suite were via a shared door. Bed was super uncomfortable and when I asked if there was a mattress topper available to make the bed more comfortable I was told no, but they would see if there was another apartment available, day 2 we moved to another apartment, but the bed was just as bad and the apartment wasn’t as nice. It was very overpriced. Would not recommend.
Great location
Stayed in January 2025
Reviewed: January 6, 2025
Emma
AustraliaNothing at all.
The location is fantastic, the view is stunning, the rooms are large clean and well looked after. The staff were lovely and helpful. Beautiful place to stay for a family trip.
Stayed in January 2025
Reviewed: January 6, 2025
Andrew
MalaysiaParking spots were very tight, but i guess can't do anything about it
Very spacious 3 bedrooms apt with nice ocean view,
Stayed in January 2025
Reviewed: January 6, 2025
Saul
IsraelSleepy place
Great location near the main beach
Stayed in December 2024
Reviewed: January 4, 2025
Michael
AustraliaI found the staff extremely friendly, a special thanks to Melissa for such great service. Room was very clean and modern. Close to town beach and free parking on site
Stayed in January 2025
Reviewed: December 31, 2024
Kevin
AustraliaLocation
Stayed in October 2024
Reviewed: December 30, 2024
Michael
AustraliaAir conditioner was leaking so we could not use it in summer did not clean the room properly. It was just disappointing
View if it wasn’t covered with Louvred widows
Stayed in December 2024
Reviewed: December 28, 2024
Cate
AustraliaWe booked a two-bedroom with a connecting one-bedroom for five people. We were very disappointed with the outdoor dining table, which only seated four people. We have stayed previously and had an amazing outdoor table, which is why we booked an oceanview room. We were fortunate that the hotel staff provided us with another outdoor table and one more chair so we could at least sit outside and enjoy the view/ we ate all our meals and Christmas lunch outside, and at least the staff helped; otherwise, we would have had to move the inside table outside. This spoiled the holiday for me as the mum who wanted the table perfect. We also had no chairs or tables on the courtyard balcony, which was disappointing as we couldn't sit out and have our morning coffee. I was shocked at the lack of outdoor furniture for a holiday apartment. We will be back, but I will be specific: I don't want room 401 as the furniture was lacking for five people. We moved a single lounge chair into the central apartment because there was not enough lounge seating for five people.
Location to the beach was amazing.
Stayed in December 2024
Reviewed: December 26, 2024
Chris
Australianothing
underwhelming
Stayed in December 2024
Reviewed: December 24, 2024
Jim
AustraliaVery tired. Carpet sticky. Doors can only be closed by slamming and the neighbouring family slammed their door from 7pm until 4am.
Location
Stayed in December 2024
Reviewed: December 24, 2024
Adam
AustraliaTravelling with kids who were looking forward to the pool only to be told the pool was closed for cleaning for the entire time we were there. Neither booking.com nor the hotel let us know prior to arrival. Also, the door frames had plenty of rust on them not that that was a huge issue but it didn’t look great.
Location
Stayed in December 2024
Reviewed: December 22, 2024
Mandy
AustraliaThe beautiful views looking out to the ocean clean tidy and comfortable .
Stayed in December 2024
Reviewed: December 21, 2024
Nicola
United KingdomNo lift and room next to garage do all you could here 12 hours a day was the noise of a steel garage door going up and then down then up and then down etc, etc..,,
Location and facilities
Stayed in December 2024
Reviewed: December 19, 2024
Jiten
AustraliaExcellent
Stayed in December 2024
Reviewed: December 16, 2024
Ashish
AustraliaEverything was good and staff especially Melissa was very good!
Stayed in December 2024
Reviewed: December 15, 2024
Jane
AustraliaClean and close to everything
Stayed in December 2024
Reviewed: December 15, 2024
Dianne
AustraliaWe stayed in apartment 106-2. Unfortunately we were unable to sleep, hence we left a day earlier…. The blinds did not meet in the middle, the street lights and the park lights shone straight into the bedroom. The blinds in the main body of the apartment were not blockout so let through the street and park lights during the night.. The ac was located in the main body of the apartment, so to keep the bedroom cool we had to leave the door open adding to the light issue whilst trying to sleep…. Really disappointed ☹️
View , proximity to town and facilities
Stayed in December 2024
Reviewed: December 10, 2024
Tim
Australiabooking app was a little confusing.
Loved the service and front of house staff.
Stayed in December 2024
Reviewed: December 10, 2024
Colleen
AustraliaClose to beach and bowling club
Stayed in December 2024
Reviewed: December 8, 2024
Anna
AustraliaN/A
Venue & facilities
Stayed in December 2024
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