Water in shower went from hot to cold constantly during shower

Super location. Easy to find. Can leave the car and walk to restaurants

Stayed in October 2024

missing flyscreen from one window. No room service available mid afternoon.

Great location, big window in room.

Stayed in September 2024

The staff were excellent

Stayed in October 2024

Small room and no fan in the bathroom

Serviced daily Near to town and helpful staff

Stayed in October 2024

Canberra Rex Hotel is located just a couple tram stops away from central Canberra where the city's main shopping mall and nightlife are located. The rooms are fine but the Wi-Fi, at least on the third floor where I stayed, was terrible. I notified the front desk, and they did give me the password for a different network, but this didn't help and so I was forced to use data on my phone to access the internet. In 2024, bad Wi-Fi at a business-style hotel just doesn't make any sense. Otherwise, everything was good and the hotel is perfectly adequate for a short stay.

Stayed in August 2024

Services, good people at the reception, nice room

Stayed in October 2024

v limited space to put things down in bathroom No light switch visible as I walked in late at night The breakfast staff were not across the services available and cost for a new guest like myself

The cost was reasonable and the quality and selection met all of my needs

Stayed in October 2024

It was a big push to get Mum from the accessibility parking underneath up the steep drive. The carpet leading to the bathroom had a hump in it. The furniture (black) was showing signs of age. Maybe some touch up paint could make it feel less run down. Unfortunately, there was a function downstairs the night we were there, which was very noisy. Next morning , I had occasion to use the public bathroom around the corner from reception and needed to alert them to the fact that two of the three basins were covered in vomit. Reception immediately informed the cleaner. It might be wise practice to always check the restrooms near the function rooms. It wasn't super early either... after 7.30am.

Staff were friendly and helpful. The BEST pillow ever (30% goose down). I tried to buy one but sadly, they said they had none for sale. The room service menu, although very limited (who doesn't have at least one soup on the menu?), was fresh and tasty with generous serves. The big breakfast included 3 poached eggs!

Stayed in September 2024

Wifi was not always available. Parking was difficult on the weekend.

The staff were very helpful and polite. The rooms were clean and comfortable. I particularly liked that we could open windows for fresh air.

Stayed in September 2024

Ajoining door...

Lovely greeting from staff and helpful information

Stayed in September 2024

No parking available on Saturday night. Had to park two blocks away. Very inconvenient. Also pool not accessible from within hotel.

Comfy bed and helpful staff

Stayed in September 2024

Indoor heated pool facility was great, but it’s location was not convenient as you have to walk outside to the next door apartment to get to it, so had to rug up as it was cold outside. Parking was not sufficient especially on weekends when they hold functions. Wifi was not the best.

Comfortable bed, good facilities and location

Stayed in September 2024

1. We were on the 1st floor above reception area which ended up causing quite a bit of noise late at night. First night being Saturday was very noisy until 11pm. We were told there was a function on and that it would not happen other nights. However there were at least 2 other nights where there must have been crowds gathered near the reception area and the noise carried straight up to our room. 2. In the past we were able to add the booking for the breakfast on check in at a discounted rate. This time we were told we could not order breakfast because we had booked via bookings.com and hence we had to pay the full 28.00 per person each day. This made the stay more expensive than we had expected. Would be good if there were room prices which included breakfast as options so that we can see the total per day cost before booking.

Location, facilities and comfort were as good as expected having had previous stays at the same Hotel.

Stayed in September 2024

Hallways need an update.

Room was nice, comfortable and nice view

Stayed in September 2024

For a hotel this size I’d expected a smart tv at least for travellers that don’t watch Australian TV. Gym and pool facilities on another site outside of the hotel was a little annoying but ok.

Great location, parking on site, friendly staff and very comfortable bedroom.

Stayed in August 2024

The room was comfortable and clean with a large bathroom. The rooftop bar was lovely in the spring sunshine.

Stayed in September 2024

Breakfast was a lot of money for a very small choice buffet.

Close to what we needed. Room’s lovely. Clean and warm.

Stayed in September 2024

noisy

good location and value for money

Stayed in September 2024

Some bench space in the bathroom would have been convenient. Please don't serve boiled chipolatas in the buffet, very off putting.

Super comfy bed, very clean room and lovely view of the mountains. Coffee in restaurant was great.

Stayed in September 2024

We had a wonderful stay at Rex. The location was ideal, and the room was both spacious and comfortable. The buffet breakfast offered a nice variety, and the staff were incredibly friendly and accommodating.

Stayed in August 2024

nothing

very happy with everything about the hotel, would stay there again

Stayed in August 2024

Needs towel and clothes hooks in bathroom, shelf in the shower.

Comfort. Location. Howling Moon.

Stayed in August 2024

The hotel felt a little soulless. The bed was a little hard for my personal taste

Room service dinner was good.

Stayed in August 2024

Very boring balcony, could use a bit more sprucing up to make it more enjoyable outside.

Beautiful room, balcony could’ve had a bit more like a small table to go with the chairs and some decor.

Stayed in August 2024

No dislikes.

The Rex is conveniently located to the city. Every time I stay I find it is quiet and the staff accommodating.

Stayed in August 2024