Reviews of The Sands Torquay This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
2 Sands Boulevarde, 3228 Torquay, Australia
#29 of 111 hotels in Torquay
Guests' ChoiceReview Score
Based on 1515 hotel reviews
Score breakdown
-
Cleanliness
9.1
-
Comfort
9.1
-
Location
9.0
-
Facilities
9.0
-
Staff
9.3
-
Value for money
8.4
-
Free Wifi
9.3
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog box-
Reviewed: May 19, 2024
Jennifer
Australia1 review“Perfect for resting”None
Everything
Stayed in May 2024
-
Reviewed: May 19, 2024
David
Australia18 Reviews2 helpful votes“I enjoyed the hotel which was modern and in the whole pleasant.”Fridge freezer was over frozen affecting the door which wouldn’t close. The fridge worked extra through the night. Eventually unplugged it and showed it to defrost. Coffee appeared to have been dropped at the side of the toilet starting the tiles.
It has all the amenities I would expect from a hotel of this size.
Stayed in May 2024
-
Reviewed: May 16, 2024
Nicole
Australia8 ReviewsExceptionalLovely clean spacious room
Stayed in May 2024
-
Reviewed: May 13, 2024
Dasun
Australia9 Reviews“great experience, highly recommend”The food was very average.
Location was great and the views were amazing.
Stayed in May 2024
-
Reviewed: May 5, 2024
Andrew
Australia11 ReviewsWonderfulPool was not available due to swimming lessons/squad.
Excellent location with friendly and helpful staff.
Stayed in May 2024
-
Reviewed: May 3, 2024
Sharlene
Australia7 Reviews1 helpful vote“Awesome location. Clean and comfortable stay.”Balcony looked on to car park . Dinner at restaurant/bar ok The Salmon was very very salty!!!
The location was great. Clean and comfy room. Nice and quiet. Had a balcony.
Stayed in May 2024
-
Reviewed: May 1, 2024
Roni
Australia2 Reviews“A calm relaxed beautiful place shared with my sister on our birthday. Location a pretty 5 min walk to a gorgeous beach.”A calm relaxed beautiful place shared with my sister on our birthday. Location a pretty 5 min walk to a gorgeous beach. A super upgrade to a clean large room with a golf course view! The staff were lovely and helpful. A big Thank You to gorgeous Tracey who went over and above to make our stay special! Tracey is amazing and an asset to the Sands! We will definitely be back 🙏🏻
Stayed in May 2024
-
Reviewed: April 30, 2024
Rose
Australia14 Reviews1 helpful vote“Overall, stay was nice”I did not like the power outtage. The bed was not comfortable. It was big which was great, but when my partner moves it disturbed my sleep. Maybe, they could trial a bed with less motion transfer feature on. The A/c has a disturbing motor sound.
The pool was nice.
Stayed in April 2024
-
Reviewed: April 28, 2024
Vitalia
Australia2 Reviews“Absolutely amazing. Exceptional service by the staff. Will definitely stay there again.”The staff and service provided was exceptional. I had contacted the property wanting to have roses on the bed and a bottle of champagne. The staff were super helpful in doing this for me and allowed me to write a card and wrote my partner a card too. Even the presentation of the roses and champagne was stunning. They also upgraded our room for free, was such an amazing experience, will definitely stay there again.
Stayed in April 2024
-
Reviewed: April 28, 2024
Christian
Australia2 Reviews“great place with great facilities.”i thought my stay included buffet breakfast, but unfortunately did not
Stayed in April 2024
-
Reviewed: April 28, 2024
Couzos
Australia1 reviewVery GoodThe pool
Stayed in April 2024
-
Reviewed: April 27, 2024
Kelly
Australia11 Reviews“I was there to compete in a bike race so the comfort was perfect”Nothing
Everything about it 👌🏽
Stayed in April 2024
-
Reviewed: April 26, 2024
Lee
Australia29 Reviews1 helpful vote“Great stay for the GOORC cycling event I was participating in”It’s looking a little tired. We ate at restaurant, whilst the food was good it was a little overpriced
Very comfortable, great location
Stayed in April 2024
-
Reviewed: April 25, 2024
Marie
Australia6 ReviewsExceptionalThe lovely customer service team! Thank you
Stayed in April 2024
-
Reviewed: April 24, 2024
Sharolyn
Australia5 Reviews“Communication from The Sands was excellent and my friend and I were very pleased with quietness and location.The only th”Not enough plain black tea bags
Most things were great
Stayed in April 2024
-
Reviewed: April 21, 2024
Stephanie
Australia6 Reviews“Quick and easy check in, the room was very comfortable and large, and the facilities are new and well equipped.”The shower head was large and the water pressure odd but the room was otherwise lovely
Easy check in and plenty of parking, it was close to what we had planned. Full size toiletries. We didn’t use the pool or gym but they looked to be very nice and clean.
Stayed in April 2024
-
Reviewed: April 18, 2024
Emily
Australia7 Reviews“Super easy stay, would recommend”Breakfast was lovely, with beautiful views
Stayed in April 2024
-
Reviewed: April 15, 2024
Gwyn
United Kingdom77 Reviews2 helpful votesVery GoodHaving to move rooms late at night due to the horrible humming/ vibrating noise in room 123. Hope the management rectify this.before letting it again. Hats off to Tatania the night receptionist who came up, listened, agreed it was unacceptable and within 20 minutes had prepared another room and moved us. Top-class customer service from Tatania. Food in the restaurant Saturday evening was ordinary, it appeared to be pre-prepared, warmed-up with a few added garnishes- hardly home- cooked as advertised.
Comfortable large room, good shower, very good gym and pool. Lovely setting
Stayed in April 2024
-
Reviewed: April 14, 2024
Jane
Australia13 ReviewsWonderfulRelaxing environment and good easy restaurant
Stayed in March 2024
-
Reviewed: April 13, 2024
Wendy
Australia3 Reviews“Good”The breakfast was terrible
Location and the rooms were great
Stayed in March 2024
-
Reviewed: April 8, 2024
Jason
Australia7 Reviews“7/10 possibly stay again.”Stay at the sands quite regularly. Have noticed a decline in cleanliness. Shower not cleaned properly. Leftover hairs from previous guests on walls and floors. Also the blinds covered in dead bugs. Fly screens broken. Windows dirty.
Close proximity to everything in Torquay. Golf facilities. Restaurant attached. Beach a five minute walk.
Stayed in March 2024
-
Reviewed: April 7, 2024
Michelle
Australia9 Reviews“Had a lovely time”It was a bit expensive for drinks
Room the bar the pool
Stayed in April 2024
-
Reviewed: April 6, 2024
Jeff
United Kingdom16 Reviews“Excellent facility”Rather busier than we would have preferred - however this is a high-end facility, as well as non-resident golfers around. Some rather unruly children around the outside area - despite signs urging parents to manage/control ! - meant we left to go elsewhere. A little too far 'out of town' to walk.
All facilities very well appointed, huge car park (which was needed!), large bar/dining options. Very friendly staff at check in - made good suggestions for trip into town centre and places to eat.
Stayed in March 2024
-
Reviewed: April 6, 2024
Aj
Australia7 ReviewsVery GoodWould have rated this place a solid 8/10 however the shower curtain in the bathroom was absolutely disgusting. Was moulding and smelt terrible.
Lovely room and staff were a 10/10
Stayed in April 2024
-
Reviewed: April 5, 2024
Kerri
Australia9 Reviews“Wonderful stay and will hopefully do it again soon.”Nothing
Staff very helpful and friendly. Beds very comfy and the room was quite large for a king room. Quiet location with ample parking. Would definitely stay again.
Stayed in April 2024
