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  5. Reviews of The View on Grossmans

Reviews of The View on Grossmans This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

135 Grossmans Road, 3228 Torquay, Australia

#34 of 109 hotels in Torquay

Guests' Choice

Review Score

Based on 493 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    8.7

  • Facilities

    8.6

  • Staff

    9.0

  • Value for money

    8.6

  • Free Wifi

    8.3

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Showing 226 - 250

  • Reviewed: October 28, 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Apartment - Ground Floor
    • Stayed 1 night
    • Submitted from a mobile device

    .A lot. ...Toilet light not working. No blinds working. Toilet door not opening. No bedside on right side of main bed. Cobwebs . Spiders. Curtains not operational. Light switches difficult to find.. .no outside light switch... towels need replacing...thin, small, scratchy awful. No face washers provided. No tissues. Insufficient coffee/ tea provisions, for a suite that sleeps 6. Furniture needs refinishing. Whoke place needs refreshing. Bathroom, 1 basin has no hot water. Shower has strange taps, very difficult to use

    Not much

    Stayed in October 2024

  • Reviewed: July 7, 2024

    6.0
    Good quality cheap stay for overnight. Stayed in the cool of winter so ma enjoy more when pool and tennis court faciliti
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Needs updating although is kept clean Thin bedding - needs thicker doona for colder months Cold without heater on. Minimal kitchen supplies. Female owner not particularly friendly

    Was very cheap in comparison to other accommodation Clean. View over mountains Facilities including pool and tennis court Male owner friendly

    Stayed in June 2024

  • Reviewed: April 18, 2024

    5.0
    We would not stay again.
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 1 night

    I was disappointed with what was provided in the kitchenette. Completely minimal. It was not of the quality or standard that I expected from the description. .

    The staff welcome and hospitality was great. Bathroom was good.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    4.0
    Once bitten twice shy.
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 2 nights

    The noises from the occupants walking in the room above mine was very disappointing and spoilt my two nights at your establishment.

    The room itself and the view were very good.......

    Stayed in March 2024

  • Reviewed: January 3, 2024

    1.0
    Appalling
    • Leisure trip
    • Group
    • Queen Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Awful staff, booked for 4 people, was a small double bed and a tiny single bed, room was tiny, staff requested extra $200 cash on arrival and threatened to kick us out if we didn’t pay. Made us very uncomfortable. Didn’t feel safe with the confrontational staff male staff as a young female. All the utensils and linen were disgustingly dirty. Was appalled with our stay. Do not bring your kids here it is not safe. This is a dodgy business and I will be reporting to authorities.

    Terrible

    Stayed in January 2024

  • Reviewed: January 2, 2024

    1.0
    Torquay - Basic Accommodation
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms were old, outdated, run down and small sized rooms with squeaky mattresses. Problems with plumbing blockage to basin, sink and noisy fridge buzzing throughout the night. Wasn't given 2 rooms side by side. Facilities require updating and rooms need to be modernised. Flyscreens had holes, blinds and carpet dusty and old.

    A small swimming pool and view of countryside

    Stayed in January 2024

  • Reviewed: December 21, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The view was very good from room

    Stayed in December 2023

  • Reviewed: November 17, 2023

    1.0
    Rude staff. Front door lock was broken, no locking possibility. Felt unsafe during the night.
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was very rude in the communication, at some point even insulting. Room had a problem with the door, which was broken and couldn’t be locked over night. I felt very uncomfortable and unsafe is such situation. I had to block the door with the chair. I would never even think about staying there again. It is absolutely zero valu for the money.

    Location is great

    Stayed in November 2023

  • Reviewed: October 13, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Apartment - Ground Floor
    • Stayed 1 night
    • Submitted from a mobile device

    Very dated cottage, furnishing, and beds. Shower newish, but hot tap fell off during shower.

    Stayed in October 2023

  • Reviewed: September 27, 2023

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • Queen Studio with Sofa Bed
    • Stayed 1 night

    Upon my initial arrival, I was promptly instructed to move my car from the driveway, despite my temporary need to unload my belongings as I was alone. This directive was reiterated twice within a span of two minutes. Subsequently, when I relocated my vehicle further away, I received another instruction to bring it closer. I remained outside for a period and upon returning, I noticed that my heightened sensitivity to dust, even in ostensibly clean rooms, had triggered allergies that significantly marred my experience. My entire day was spent indoors due to these allergies, culminating in a restless night with incessant sneezing, resulting in my staying awake until 5 am. When I requested a late checkout, I was informed that it was not possible due to the need for further room cleaning. Lastly, as I was preparing to depart, I was asked about the whereabouts of a white towel. This request struck me as impolite, as the towel had not been missing from the room. Given the allergic reaction I experienced during my stay, I had no intention of retaining any items from the premises.

    I find the property's convenience highly appealing, given its remarkable proximity to the ocean—just a mere two-minute drive to the beach. It also has breathtaking view and offers the inclusion of on-site amenities such as a tennis court and pool further enhance its desirability.

    Stayed in September 2023

  • Reviewed: March 9, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Mosquitoes in room. Killed 2 during our trip. Seemed a bit anxious because we were alerted of kangaroos visiting premise. Many insects in the vicinity, had to really be quick in and out to avoid getting them into the room.

    Friendly staff

    Stayed in March 2023

  • Reviewed: February 27, 2023

    3.0
    we didn't comfortable at all, room smell was very unpleasant, owner were quiet blunt and un we unwelcoming. This pla
    • Leisure trip
    • Group
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff (owners) were quiet rude and intrusive during our stay. kitchen was rudimental, just a kettle and microwave. the room smell was very off-putting (mix of mold and cigarette) and the overall space was very expensive for such a simple space.

    Stayed in February 2023

  • Reviewed: February 21, 2023

    4.0
    Room was very clean, but the property overall is very tired and a bit run down.
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 2 nights

    The overall condition (not the room) of the property was very tired and a bit run down. The pool looked very inviting, but even on the hottest of days was freezing (not heated) and dirty. The main reason we chose this property was because of the pool - so this was a little disappointing. The bed was very uncomfortable.

    The room was very clean, bathroom was nice and spacious and the view was lovely. The Pool looked very inviting.

    Stayed in February 2023

  • Reviewed: November 23, 2022

    6.0
    Would be good for a family staying longer to tour the area.
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 1 night

    It is a bit dated, was older than expected. Shower tap is dangerous - burn hazard- needs fixing.

    Very spacious, clean, prompt easy access, friendly owner.

    Stayed in October 2022

  • Reviewed: October 3, 2022

    5.0
    it was pleasant but could fix up a few little things.
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    just needed some little maintaining

    pool, tennis court location, view.

    Stayed in October 2022

  • Reviewed: September 20, 2022

    3.0
    We were disappointed as the brochure recommending this stay we’re notwe’re not reflecting the current state of the prope
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 1 night
    • Submitted from a mobile device

    The room is looking a bit old and tired compared to other places we have stayed in for this price.

    Quiet location, spacious.

    Stayed in September 2022

  • Reviewed: September 9, 2022

    5.0
    As above
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    There was no one there to greet us and had to call the mobile and no one answered Found a mobile number and her dad answered He called her abc then she told us our room There was no milk or soap etc … We do understand that people make mistakes etc As I do to It was all sorted and would still recommend this property ….

    No catering

    Stayed in August 2022

  • Reviewed: August 28, 2022

    5.0
    Convenient and adequate for a one night stay.
    • With a pet
    • Leisure trip
    • Couple
    • Studio with Queen Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Strange curtain system … we couldn’t open the curtains enough to let the sun in or enjoy the view. Dirty Old lounge covered with an equally dirty rug.? Carpet was very dirty. Plastic film on the tables? Strange things …like fold up chairs etc under the bed? Very strange light with metal tentacles and light bulbs at the ends. Plugged in sitting on the floor next to the bed. One bedside table for a queen bed.

    The main reason we stayed at this accommodation was because We could have our dog with us. Though not in the room. Very welcoming staff. Good communications. Beautiful view from outside the room. Very pleasant sitting in the sun outside the room in the morning.

    Stayed in August 2022

  • Reviewed: June 14, 2022

    4.0
    Wouldn’t go back the pictures looked good but actual place really old, needs lots of work
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 2 nights

    Just old and tired needs a lot of attention, decor, rooms, furniture all old and bit smelly

    Location good

    Stayed in June 2022

  • Reviewed: May 29, 2022

    6.0
    poor
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 2 nights

    suppose to be a sea view nowhere to be seen, nowhere to put clothes apart from a coup[e of hooks on wall? no sofa bed as described nightmare trying to get out on busy road especially when someone blocks the drive and you've got to reverse out on busy road

    Stayed in May 2022

  • Reviewed: May 26, 2022

    6.0
    I didn’t manage my expectations so was disappointed to find the place was not in reasonable walking distance of the bars
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    the word spectacular can be subjective- you had a nice view and could just see the sea in the distance, through trees and across a busy road . whilst clear location on a map, from that description I assumed it was near the sea front. it was not. cannot comment on staff as didn’t meet anyone- although the text to say keys on table and ring if any problems was helpful

    the bathroom was superb, all facilities as described and overall good vfm

    Stayed in May 2022

  • Reviewed: December 22, 2023

    10
    Just like the name, has great view, looking forward to returning here soon
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    View, cleanliness, facilities

    Stayed in December 2023

  • Reviewed: October 21, 2022

    9.0
    very enjoyable and relaxing.
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    nothing

    very clean, comfortable, great view. nice hosts.

    Stayed in October 2022

  • Reviewed: October 21, 2022

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    Friendly staff, clean room, good price !

    Stayed in October 2022

  • Reviewed: September 27, 2022

    9.0
    lovely, everything we wanted. would be nice to have heated spa
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    damp smell in room from bathroom drain

    peaceful,hosts pool and tennis court. locatation

    Stayed in September 2022

Showing 226 - 250

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