197 Lurline Street, 2780 Katoomba, Australia
#14 of 21 hotels in Katoomba
Guests' ChoiceBased on 1062 hotel reviews
7.8Cleanliness
8.2
Comfort
8.1
Location
9.2
Facilities
7.7
Staff
7.8
Value for money
8.3
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 May 2025
Craig
AustraliaNA
Clean, comfortable.
Stayed in May 2025
Reviewed: 3 May 2025
Bh
AustraliaVery minor issue only - the shower head needs to be replaced as it leaks & keeps dropping down.
The location was ideal, close to all attractions & shops. Very quiet at night. Good value.
Stayed in May 2025
Reviewed: 27 April 2025
Njwong75
AustraliaOne side of our double bed electric blanket didn't work.
Comfortable bedding. Spacious room. Electric blankets provided. Easy to check in. Convenient location close to Echo Point and several bushwalking trails. Short drive in to town if needed.
Stayed in April 2025
Reviewed: 26 April 2025
Alex
AustraliaRusted grdige with broken/missing freezer door, freezer unusable due to frost.
great check-in/out procedure
Stayed in March 2025
Reviewed: 25 April 2025
Susan
AustraliaIt would be helpful to have a couple of plates, some cutlery and a scourer. The owners make it clear that cooking is not allowed (which is fine) but a microwave is provided for heating take away food so some cleaning implements would have been useful.
This was a very straightforward booking with timely messages (email and text) from the owners in advance explaining the check-in procedure. My request by phone for a slightly later check-out on the final day was accepted. Overall a hassle-free experience and good value for money.
Stayed in April 2025
Reviewed: 24 April 2025
Zell
AustraliaNo complaints at all.
Location is excellent, check in was easy, price was great, room was perfect for the price point, beds were comfy and all facilities were great. Lots of room.
Stayed in April 2025
Reviewed: 23 April 2025
Jodie
AustraliaToo far from main cbd
Great location to Echo Point.
Stayed in April 2025
Reviewed: 20 April 2025
Dau
AustraliaShower could of been hotter
Close to attractions
Stayed in April 2025
Reviewed: 18 April 2025
Stephen
United KingdomNo problems
Stayed in April 2025
Reviewed: 17 April 2025
Deb
AustraliaN/A
The room was spacious & perfect for what we needed for 5 days. It was an old building but provided well ,It had a compact small area we could prep a few meals & good value for price paid. It was in a perfect location to catch regular buses into town & scenic world & good to be able to stroll down to Echo Point. Joseph the manager gave valuable information prior to arriving , extra provisions provided by hotel & places to see, Thankyou.
Stayed in April 2025
Reviewed: 14 April 2025
Jirapa
AustraliaVery good location and has a dryer, fridge, microwave... The basic things in the room.
Stayed in April 2025
Reviewed: 12 April 2025
Craig
AustraliaGreat little hotel, super easy check in, close to Echo point. Comfortable room.
Stayed in April 2025
Reviewed: 8 April 2025
Simon
AustraliaShould have toaster and more plates/bowls for self catering
Stayed in April 2025
Reviewed: 7 April 2025
Deborah
AustraliaDusty and carpet dirty, small fridge , no toaster or plates or bowls to have breakfast
Location
Stayed in April 2025
Reviewed: 6 April 2025
Hui
MalaysiaPerfect for hiking trip. Close to trail heads. Short bus ride to shops. Clean and well maintained and great value for money. Easy check in and check out process
Stayed in March 2025
Reviewed: 4 April 2025
Mike
AustraliaNothing particular comes to mind
Everything you need for a short stay - room was clean and the bed comfortable. No on-site staff was more than compensated for by good communication. Plenty of parking.
Stayed in April 2025
Reviewed: 2 April 2025
Judy
United StatesQuaint place, great location and good value! We'd stay here again.
Stayed in March 2025
Reviewed: 29 March 2025
Louis
MaltaA power point close to the bed would have been nice, as we had to leave the mobiles charging overnight on the other side of the room. The bathroom fittings, while fully adequate and functional, are somewhat dated. The sound-proofing could also have been better, as we could hear people chatting in the car-park late into the night and were disturbed by an early-morning departure next door.
Location close to Echo Point is excellent for the Three Sisters and the walking trails, a bit less so for the town centre, shops, etc. The "contactless check-in" worked fine. The room itself was clean, roomy and comfortable, well equipped with a kettle, microwave, iron and hair dryer. The air-conditioner was effective (though we didn't use it much in the mild weather). The bed was large and comfortable, extra pillows were available in the cupboard. Very good wi-fi in the room. Would definitely stay again.
Stayed in March 2025
Reviewed: 26 March 2025
Orsolya
AustraliaA few plates and cutlery would have been nice addition to the kitchen facilities.
Great location, the Three Sisters are a short walk away. Beds were super comfy, the electrical blankets were a bless and the spa was amazing and relaxing at the end of the day.
Stayed in March 2025
Reviewed: 26 March 2025
Max
AustraliaFridge was barely adequate ... in a cupboard with door catching on cupboard door, and freezer compartment miserably small.
Close to attractions as well as shops
Stayed in March 2025
Reviewed: 20 March 2025
Lees
AustraliaPeople less check in/out Probably saves money
Location location
Stayed in March 2025
Reviewed: 14 March 2025
Terry
AustraliaVery easy check in procedure. Shower water pressure excellent.
Stayed in February 2025
Reviewed: 7 March 2025
Marie
AustraliaWas concerned about walking into an unlocked room, particularly when arriving a little later in the evening. Appreciate the contactless check in, just wish it was not at the expense of security.
Room was exactly as described.
Stayed in March 2025
Reviewed: 28 February 2025
Sheryl
AustraliaWithin walking distance of Echo Point. Small, quiet motel.
Stayed in December 2024
Höfen an der Enz, Germany
Villemandeur, France
Świdnica, Poland
Bethlehem, USA
Rochester, USA
Chama, USA
Leh, India
Trigrad, Bulgaria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content