Great location, clean, simple check in

Stayed in March 2023

The hotel is old and run-down. Our room is musky and smelly, the bathroom has many molds and stains, and the faucet is leaky. The window drapes are torn and dirty, and the beds are mushy and uncomfortable. We didn't have a good night's rest.

Good location, 10-minute walk to the Three Sisters Lookout.

Stayed in February 2023

No person at reception.first room no windows cold musty .second room had windows,ripped curtains,dirty glass ,bathroom floor hasn’t been scrubbed in a long time especially behind toilet and door.fridge rustyand floor dirty.very poorly

Stayed in February 2023

Ground floor room as requested. Instead we had to lug stuff up a poor flight of steps.

N/a

Stayed in February 2023

What I didn't like was the fact that the room was really very basic. And the cobwebs by the window which were obvious to see when you lay on the bed, were quite off putting. Which is strange as, when I had arrived earlier than the scheduled time two ladies were still apparently cleaning my room. Oh yes, and on my arrival I had to phone a number to learn in which room I would be staying. It was Room 34 on the ground floor and my key was already waiting for me in the room.

Well, this place turned out to be quite different to what I had expected. Starting with the good things, I liked the fact that I could park for free just outside the door of my motel room. The motel itself was nicely located very close to Echo Point and the 3 Sisters. I also liked the large, comfortable double bed and the separate walk in shower which was surprisingly good. There was a tiny fridge at the bottom of a "wardrobe", a kettle with tea bags and instant coffee. Fortunately the WiFi worked. There was also a table to work at with 2 chairs. The bathroom was small but functional. All in all, a very basic place, OK for a one night stopover but that's about it

Stayed in November 2022

The level of cleanliness has deteriorated significantly. It used to be much cleaner.

Location

Stayed in January 2023

Motel room had a dripping tap and window flyscreen was damaged. Thick Dust above door window and thick on blind. Also. the tea making facilities and fridge was very small. Also, fridge needed defrosting, as it was solid with ice under small freezer section. No sink to wash up cups etc., Had to use sink in bathroom. Car parking was not dedicated to a room. Had to park some distance away from where room was located, until someone moved their car nearer room location.

Motel is well located to areas of interest in Katoomba. Management staff were pleasant to speak to.

Stayed in January 2023

Beds were very uncomfortable. The room didn’t have much natural light and was tucked in a congested area of the building.

Location was very good, easy access to all the lookouts and restaurants. Room was clean and well presented.

Stayed in January 2023

Couldn’t keep the moths out of the bathroom even though the bathroom window had a screen on. Bed and pillows were a bit hard but I guess that’s standard for motels.

The motel was pretty close to Scenic World and most of the waterfalls. There was a Microwave at the motel which was a plus and not many motels have one. The proximity to the shops (Coles, Woolies and ALDI) made it easy to go to the shops when needed.

Stayed in January 2023

In room garbage bin bit bigger

Was good

Stayed in December 2022

uncomfortable bed and pillows noisy

clean and easy check in

Stayed in December 2022

The room smelt when we walked in There were cobwebs in the corner above the bed and on the curtains One side of the electric blanket didn’t work The clock radio didn’t work Behind the bed head was thick with dust The air con sounded like a hurricane coming through it Behind the lounge had thick dust on the carpet The fridge was on the floor in the cupboard and couldn’t open it because the door banged against door runners There was plaster off the walls in the bathroom There was a lot of noise from other rooms The room just felt grubby It was a very unpleasant room to stay in The outside was shabby. old and tired.

Nothing

Stayed in December 2022

very drab. needs a good upgrade

nothing much apart from bed was comfy

Stayed in November 2022

Dirty, painting is peeling from the walls, the aircon is VERY loud the little fridge is also very loud. The bed is not comfortable Shower is a joke Overall very poor

Nothing

Stayed in November 2022

When we turned on Air con whole bed was filled with dry leaves coming from Air Con, we waited out to get out of the room as soon as possible in the morning. Only the visible parts were cleaned and rest all I can see lots of dust on walls, bedside tables. There were so many insects not sure where did they come from. We surely didn't enjoy the stay, I was eagerly waiting to check in just because this hotel is in blue mountains and everything will be clean and fresh unlike the busy ones in city.

Amenities were good.

Stayed in November 2022

Carpet in need of shampooing. Torn curtain and uncomfortable beds.

Convenient to stay overnight after visiting family in Leura.

Stayed in November 2022

we got the room with the spa bath and was tucked away from the other rooms like our own little retreat ! we definitely be staying here again :)

Stayed in November 2022

Stairs

Location

Stayed in November 2022

it was quiet and a large room comfortable bed clean snd polite staff

Stayed in October 2022

the shower was not good it had a leak

location was nice

Stayed in October 2022

Very disappointing experience. As someone who owned a motel for many years I was horrified at the general lack of cleanliness. The room had only one small rear facing window which provided little natural light and was filthy. The timber frame of the window was covered in black mould. The exhaust fan was noisy and so clogged with dust it’s amazing it worked at all. Split system air con was almost useless. Even though we selected the highest available temperature setting it barely kept the room warm on a very chilly night. When opening the fridge I was confronted with dirt and spill stains along the bottom under the door. The top of the bed head was covered in dust and the springs on the side of the bed I used were collapsing. Although a microwave oven was available there was not even basic cutlery or plates. No hosts or management seen at all throughout our 3 night stay. Would never recommend this property to anyone.

Great location.

Stayed in October 2022

Room very dusty and cobwebs, paint and plaster peeling off wall in bathroom, mould on cornices, wouldn't stay if you have allergies. Pillows rock hard, had to buy myself a pillow at kmart. Fridge had to be lifted up to open as it was inside a cupboard. Some sort of white mess on pillow on bed, if it can't be cleaned throw it out, don't put it there for next guest to see.

Great location, close to 3 sisters, quiet area at night.

Stayed in October 2022

not maintained very well, could not open fridge more than a few inches, and towel rail falling off the wall

location was good

Stayed in October 2022

We were in rm 37 which I think was the last room you would give to someone. It's around the back of the main building on ground floor all by itself. It feels like it's in the basement and looks out on a fence, and the next building. This means the room is very dark. It was also musty, had cobwebs on the a/c and ceilings, paint was chipped, decorative thing over bed-head was covered in dust and generally not worth $160 per night, even on a long weekend in Katoomba. If we had an option 2 and hadn't already paid, we would have gone elsewhere - and we're really not that picky. We never saw any staff around, I'd prefer to see someone at check in, but I'm thinking the 'Covid safe check-in' promo is really a 'no-staff available unless there is a problem' check-in. BTW all the pillows felt like cement.

Location was good. Free parking was good. Room was large.

Stayed in October 2022

comfortable bed

Stayed in September 2022