The door lock was faulty and this caused security and safety concerns. This should never be concern and is totally unacceptable. Safety and security of guests and guests property is paramount.

location

Stayed in April 2024

Clean, convenient and comfortable

Stayed in April 2024

On walking in the door, we were overwhelmed by the smell of (poisonous) chlorine bleach cleaner. Despite trying to air the unit all evening, it upset my son's sinuses and made for a miserable night's sleep. In the morning, we realised it had been masking the smell of mould (we think under the carpet).

Simple, appears clean. Location handy to Echo Point.

Stayed in April 2024

No negative comments

This place is far from five staff luxurious accommodation and I was not seeking the same. What I liked was its quiet location down the lower end of Katoomba near Echo Point in a suburban part of town. The room was nice and clean and refreshing, the bathroom though old style was spotlessly clean and fresh with a fresh coat of paint and the same applied to the whole room. The bed was comfortable and the linen fresh. The furnishing is basic and comfortable. Kettle, microwave, cups and classes all good. Plenty of coffee, tea and milk. This place is good value for a quiet night of sleep which is what I wanted after a day of planned travel. Check the price, it is good value.

Stayed in April 2024

Clean, convenient location and value for money.

Stayed in April 2024

Bit of a walk from the hotel to the Main Street.

Really simple check in process. Didn't have to pay a damage deposit, communication from hotel was A+. Notified about the door being unlocked and keys left in room for me to check in anytime once notified by hotel. Shower fantastic, hot and good pressure. Fantastic WIFI. Bed very comfortable. Right next door to the main attraction, Blue Mountains.

Stayed in March 2024

Awful, dirty, rolls of hair and dirt in bathroom on floors, mouldy curtains , cobwebs hanging over bed, tatty bathroom suite, stained bath, food in fridge from previous occupants. Stsins on carpet, uncomfy bed.

Location good

Stayed in April 2024

The property is a little run down & in need of maintenance. Wood rot railings outside & not enough outdoor bench sitting areas?

Location & quiet street area , good size sleeping areas

Stayed in April 2024

A vintage, sweet motel. Enjoyable stay.

Stayed in March 2024

Cleanliness

Stayed in March 2024

Nothing

Clean, quiet and excellent location.

Stayed in March 2024

Very dated, carpet and blanket with noticeable stains. The screen of the bathroom window was broken so some of the tiny flies slipped in. It is also challenging to lift heavy luggage if you have to stay on the second floor.

Location and supplies

Stayed in March 2024

Needs updating, no one on site. We’ve stayed in 20 places on this trip and some were cheaper and nicer.

Very basic but clean ,

Stayed in January 2024

Bit tired looking - could do with a spruce up

Price was ok for what we wanted and close to what we wanted

Stayed in February 2024

The room is old and smelly! Not clean at all.

Stayed in February 2024

Hotel wasn’t clean, lots of spiderwebs and a couple of large spiders dangling above your head in bed. Fan in bathroom didn’t work. Clothes line in bathroom broken.

Close to Echo Point; seamless check in and check out; plates, bowls and cutlery on request

Stayed in January 2024

We were in a corner room and the room next door said private. We realised around 7am that this was the cleaning room and there was banging of trolleys on our wall. The walls are thin - we could hear the above/side neighbours in their bathroom. There was a weird smell when lying in bed - the bedside tables had a random smell - like they were wiped with a dirty cloth that hadn't been washed in ages.

Check in is still contactless - you get a text when your room is ready so make sure they have your correct mobile number. You do not see any staff at all. We were there when there was a bag electrical storm and we were out at the time. There had been a power cut. When we got back we couldn't get the kettle to work. It took some time to realise we had to reset the power but the information for that is in the wardrobe where the circuit is. Unless you are hanging clothes it's not the first place to look for instructions. They should have a note on the information sheet on the table or on a note by the kettle explaining what to do in a power cut (ie look in the wardrobe!). Location to Echo point and the walks was great and its 2 minutes drive to Scenic World from there.

Stayed in January 2024

Bad first impression from a rude staff, probably the cleaner. I received a text informing that the room was ready, however the room wasn't ready when we arrived. When I told the said staff about the text, she appeared unhappy and muttered 'so rude' as she turned away. It was disappointing behaviour, as we were more than happy to wait for the room to he ready.

10mins walk to three sisters lookout. Nice and peaceful location.

Stayed in January 2024

Nothing. Everything was great

Clean & very comfortable. Great location easy to walk to three sisters view point

Stayed in January 2024

Parking was a bit cramped if you did not arrive early enough.

Excellent location. Just 2 blocks away from Echo Point. Room was very spacious.

Stayed in December 2023

Sink TAP was leaking and exhaust fan in ensuite was not working hence taking a shower was really hard and uncomfortable

Stayed in December 2023

Needs a little reno

Great position

Stayed in December 2023

Nothing I can think of, it was perfect for us.

Location was great and easy to find, the room was perfect, very clean and very tidy, we only stayed for a night but very happy with the all round experience for the price we paid. It was a no contact check in, keys were left in our room for when we arrived and The air conditioner was left on for us to get there and walk into a nice and cool room. Would definitely stay here again!

Stayed in December 2023

We would have liked a toaster, but fully understand one is not provided as the motel is concerned about false fire alarms. The fridge and microwave were fine for us, and the Katoomba cafes and restaurants were excellent.

Everything. A beautiful unit in an excellent location for Echo Point. It presented immaculately and had a lovely spa bath and great, powerful shower over the bath. The gas-powered hot water on demand was amazing - powerful and plenty of it. The Katoomba cafes and restaurants were excellent and food could be ordered for delivery.

Stayed in November 2023

All good

It was exceptionally comfortable and quiet in a very convenient location. I was travelling with my cousin so having 2 bedrooms was great

Stayed in November 2023