Amazing location and beautiful hotel with all amenities, lovely staff on the front desk

Stayed in May 2024

There were not many people in the restaurant but the staff kept asking booking for dinner. Our room is on the ground floor, right next to a grassy area. With only windows and curtains for cover, it feels very unsafe.

Nice location The room is clean "Things to do" information is useful

Stayed in May 2024

We enjoyed Panorama Hotel and have no negative comments to make. Will stay again.

Panorama Hotel is situated on Georges Bay with lovely water views and easy driving access to The Bay of Fires Conservation Area, beautiful white beaches and the famous orange lichen-covered boulders. The room was very comfortable with a large bathroom. Having a restaurant and bar onsite is one of the reasons we booked Panorama Hotel, including the easy onsite parking. Second time visiting St Helens, will stay at Panorama Hotel again for sure.

Stayed in April 2024

Didn’t tell us they were repainting so had overwhelming paint fumes while stay however property needs it as looking tired

Lovely view Nice food at restaurant Convenient location

Stayed in May 2024

Unfortunately the bed was very uncomfortable. It sagged in the middle. It was a pity because we didn't get a good night's sleep

Room was huge and comfortable in size Restaurant on the premises was handy and food was good.

Stayed in May 2024

The property was central. We had a lovely view from our bedroom.

Stayed in May 2024

Location and facilities were absolutely great

Stayed in May 2024

Very disappointed .After a bad fall ,water over their path. Not one staff asked how I were after a hospital visit. Not very friendly

Stayed in May 2024

Great location

Stayed in May 2024

Old but stylish spacious clean and great ambiance

Stayed in May 2024

Well nothing - if there was anything it was easily tempered with the knowledge that everyone is busy working towards making it even better.

I noticed in one of the reviews that the property was undergoing some upgrades & renovations. So, I booked with trepidation- really shouldn’t have worried about that. From pulling up and checking in to driving out the following day there was nothing that I didn’t appreciate, the staff were friendly and accommodating.

Stayed in May 2024

Power points.on floor level

Spacious

Stayed in May 2024

Excellent bar and outdoor area as well as indoor dining area. Wet afternoon watching AFL in front of a log fire in the bar was a perfect wind down in a busy trip! Quiet room with lovely views and wildlife near the balcony. Close to shops and restaurants in the town.

Stayed in April 2024

very old building requires up grade

nice views across the bay

Stayed in April 2024

Room looks a bit too spooky for our liking, footsteps from outside were really loud when people walked past

Bed was very comfortable, there was a water dispenser outside our room so we didn’t have to buy more water. Staff was very friendly and waited 10mins past 8pm for us to arrive as we were going to check in late

Stayed in April 2024

Our room was freezing cold on arrival which isn’t a great to start a stay BUT when we mentioned it at dinner the staff were extremely embarrassed and apologetic offering us an additional heater. BUT during conversation little bits of the past history of the Panorama were revealed by the staff, the hotel now has a new loving owner who is making radical changes to the hotel from what was a poorly run restaurant to now a busy dining venue. Work has commenced on renovating all 60 rooms and completely overhauling hotel and it to its former glory

Location of Panorama Hotel is excellent and an easy walk to cafes and supermarket. Presentation is clean & basic but very tired and dated. We had a water view room and the view was beautiful, importantly comfortable bed & great linen, hot shower & great towels. We ate at the on site restaurant and that did not disappoint……… best well considered seafood platter we’ve had in many years. Staff were friendly & helpful while maintaining a high level of professionalism.

Stayed in April 2024

Room was very spacious

Stayed in April 2024

This is my third stay in a couple of months while visiting St Helens. I found it so good the first time, didn't need to look elsewhere. Spacious, comfortable room, lovely dining n g and outdoor area overlooking the water.

Stayed in March 2024

Rooms quite old and needed updating. Beds not comfortable. Very strong smell of bleach

Good to have restaurant on site and meals were very good.

Stayed in April 2024

Old

Tired

Stayed in April 2024

Everything was great.

We have stayed here previously and were happy to return as it is a lovely place to stay. Good location from which to enjoy Binalong Bay, Bay of Fires and that part of the east coast. Loved the comfy bar & restaurant. Lucky to find freshly caught lobster on the menu the night we were there, bonus! Lovely, helpful staff, very comfy room.

Stayed in April 2024

Views + restaurant + room + location

Stayed in April 2024

The property needs upgrading. It is quite dated now. Creaky floors Inadequate heating in public areas

Great restaurant and food

Stayed in April 2024

Bathroom ventilation too noisy. The wooden floor also noisy with people walking on the corridor

Central location

Stayed in April 2024

NOTHING

THE ROOM AND ESPECIALLY THE STAFF AND LOCATION

Stayed in March 2024