Reviews of Panorama Hotel St Helens This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
1 Quail Street, 7216 St Helens, Australia
#22 of 47 hotels in St Helens
Guests' ChoiceReview Score
Based on 1223 hotel reviews
8.4Score breakdown
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Cleanliness
8.9
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Comfort
8.9
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Location
9.4
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Facilities
8.5
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Staff
9.1
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Value for money
8.5
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Free Wifi
8.8
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Reviewed: January 12, 2025
Tina
New Zealand24 Reviews8.0“Excellent hotel with all facilities and central to activities.”- • Leisure trip
- • Solo traveler
- • Water View King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing really, apart from the fridge in room was quite noisy when coming on at night.
Nice and bright and clean.
Stayed in January 2025
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Reviewed: January 12, 2025
Lawrence
Australia27 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Water View King Room
- • Stayed 4 nights
Great location, good facilities good meals
Stayed in January 2025
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Reviewed: January 12, 2025
John
Australia46 Reviews2 helpful votes9.0“Impressed with St Helen’s, will visit again.”- • Leisure trip
- • Couple
- • Garden View Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
We were placed in room that was for disabled people as hotel was full.
Positioning in town.
Stayed in January 2025
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Reviewed: January 12, 2025
Linda
Australia25 Reviews8.0Very Good- • Business trip
- • Group
- • Garden View Twin Room
- • Stayed 1 night
No access to upper level for those who struggle using the stairs (that we were made aware of) The bathroom shower and basin could do with an update given the size of the bathroom has wasted space.
Staff Mick and Tracy were exceptional and made the positive differencce to our experience. Really great attitudes - thank you!
Stayed in January 2025
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Reviewed: January 11, 2025
Keith
Australia34 Reviews5 helpful votes9.0“Great location. Clean and tidy. Comfortable bed.”- • Leisure trip
- • Couple
- • Water View King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Screen door was a bit dated and had a hole the size of a key ring which could let flies in. Otherwise the room was great.
Great location. Clean and tidy. Very comfy bed.
Stayed in December 2024
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Reviewed: January 10, 2025
Russell
Australia150 Reviews11 helpful votes9.0“Super comfortable”- • Leisure trip
- • Couple
- • Water View King Room
- • Stayed 2 nights
- • Submitted from a mobile device
The dated bathroom especially that tiny shower The difficulty of finding power points in the bedroom
Room 8 looked over the bay Big bed Great restaurant for dinner and breakfast The Chilean bar staff (delightful) and hostess for dinner
Stayed in January 2025
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Reviewed: January 9, 2025
Tammy
Hong Kong77 Reviews5 helpful votes8.0“A good location to explore St Helens”- • Leisure trip
- • Group
- • Garden View Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Shower room is small and water too weak.
A spacious hotel with good view of the river. Staff at the reception are friendly and helpful.
Stayed in January 2025
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Reviewed: January 8, 2025
Anastasia
Australia5 Reviews7.0“Great location.”- • Leisure trip
- • Family with young children
- • Garden View Family Room
- • Stayed 2 nights
- • Submitted from a mobile device
Great location
Stayed in January 2025
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Reviewed: January 8, 2025
Lynda
Australia18 Reviews9.0“Panoramic views at the Panorama”- • Leisure trip
- • Couple
- • Garden View King Room
- • Stayed 1 night
- • Submitted from a mobile device
Whilst a renovation has been done, I believe the next stage is to update the older darker style furniture in the accommodation and an update to the bathrooms, the shower in our room was very small. This however did not detract from our stay.
The hotel has recently been renovated so it's looking modern, is clean and comfortable. Reception is large and all staff were friendly. There are a few areas with lounges that can be used as a quiet area to relax. The restaurant and some rooms have a view of the wetlands and the deck which is monstrous provides a great area to eat outdoors or enjoy a drink, day or night. We had drinks on the deck at night and a lovely staff member provided us with rugs as there was a chill in the air. The property is huge and fronts a beautiful wetland. Easy parking is also provided.
Stayed in December 2024
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Reviewed: January 7, 2025
John
New Zealand63 Reviews2 helpful votes8.0“Lovely location with great staff.”- • Leisure trip
- • Couple
- • Water View King Room
- • Stayed 1 night
- • Submitted from a mobile device
The food in the hotel restaurant was a bit too bland for our liking.
The location was great and the staff were friendly
Stayed in January 2025
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Reviewed: January 7, 2025
Yuyang
Singapore58 Reviews22 helpful votes8.0“decent stay in st helens”- • Leisure trip
- • Couple
- • Garden View King Room
- • Stayed 1 night
booked a room with a garden view, but the garden was a really narrow one that was right behind the carpark, which made sitting outside slightly awkward as human traffic was quite high.
very spacious room, and the restaurant in the hotel served really decent food as well, which was great. free parking, and a tap that ran delicious drinking water. neighbourhood had cafes that served great coffee and some interesting shops too.
Stayed in January 2025
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Reviewed: January 6, 2025
Sue
Australia28 Reviews4 helpful votes8.0“Lovely hotel in quiet area”- • Leisure trip
- • Couple
- • Garden View Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
While the hotel is well placed, there is not much to do in St Helens.
Very comfortable beds and large rooms
Stayed in January 2025
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Reviewed: January 6, 2025
Costanza
Belgium121 Reviews7 helpful votes9.0“Very nice stay”- • Leisure trip
- • Family with young children
- • Garden View Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The bathroom is a bit dated.
Beautiful position, very clean room and comfortable beds.
Stayed in January 2025
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Reviewed: January 6, 2025
Suzanne
Australia9 Reviews1 helpful vote8.0“Lovely spot for an overnight stay”- • Leisure trip
- • Couple
- • Water View King Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing to dislike
Great location and views from the room
Stayed in January 2025
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Reviewed: January 2, 2025
Sharelle
Australia13 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Garden View Family Room
- • Stayed 2 nights
- • Submitted from a mobile device
The rooms were a bit to be desired. Bathroom/shower cubicle is too small (average tall family).
Loved the location & restaurant. The foyer area was lovely too.
Stayed in December 2024
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Reviewed: January 2, 2025
Chee
Australia22 Reviews9.0Wonderful- • Couple
- • Water View King Room
- • Stayed 2 nights
- • Submitted from a mobile device
No comments
Good location to shop and food plenty of parking space
Stayed in January 2025
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Reviewed: January 2, 2025
Georgia
Australia2 Reviews1 helpful vote8.0“Central, spacious and good value for money”- • Leisure trip
- • Couple
- • Garden View Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Beds were uncomfortable and seemed old and the rooms could do with some updating. Rooms were quite noisy, could hear people talking and walking in the corridor and next door. But overall, great for the price.
The location is great, walkable distance to everything in town. The room was big and the patio was nice and private. Good value for money.
Stayed in December 2024
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Reviewed: December 30, 2024
Arpita
India13 Reviews5 helpful votes7.0“Ok stay.”- • Leisure trip
- • Couple
- • Water View King Room
- • Stayed 1 night
- • Submitted from a mobile device
Very uncomfortable bed which was slanting in the middle. The washroom had only 1 small tube of body wash. The restaurant menu was limited .
Location. Close to bay of fires and Binalong bay. View of the boats from room and the hotel restaurant. Clean. Quick check in.
Stayed in December 2024
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Reviewed: December 29, 2024
Rachelle
Australia4 Reviews7.0Good- • Leisure trip
- • Couple
- • Water View King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Wifi wasn’t very strong, room was basic with a minor touch ups needed
Great location, staff were super friendly, ample car parking, lovely restaurant view and food was yummy.
Stayed in December 2024
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Reviewed: December 29, 2024
Wilkin
Australia9 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Garden View King Room
- • Stayed 1 night
- • Submitted from a mobile device
Beautiful location - good sized rooms - friendly staff
Stayed in December 2024
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Reviewed: December 28, 2024
Sharon
Australia2 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Garden View Family Room
- • Stayed 2 nights
- • Submitted from a mobile device
Bathroom was dated, but still clean. Reasonable based on pricing. Bathroom lighting was a bit dim.
Good value for money, clean rooms great on-site restaurant. Good location and Nice views.
Stayed in December 2024
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Reviewed: December 28, 2024
Ellyna
Australia12 Reviews9.0“Decent place to stay overnight while in St Helens”- • Leisure trip
- • Couple
- • Garden View Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Rooms are dated & evidently dusty at some spots
Chose this place for the location. Big & spacious room.
Stayed in October 2024
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Reviewed: December 26, 2024
Tinet
Australia9 Reviews9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Water View Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Beautiful surroundings, lovely staff. Great food
Stayed in December 2024
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Reviewed: December 23, 2024
Sunnie
Australia21 Reviews2 helpful votes9.0“My family enjoyed the stay very much!”- • Leisure trip
- • Group
- • Garden View King Room
- • Stayed 1 night
- • Submitted from a mobile device
no slippers
The hotel just next to the sea and a wetland, with a very beautiful view. The room is spacious. The food of the restaurant is great.
Stayed in December 2024
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Reviewed: December 23, 2024
Julia
Australia6 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Garden View Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
The bed was very uncomfortable, so I had two nights where I did not sleep properly. I believe the new management are doing an upgrade hopefully it will be the beds thank you.
Lovely facilities great location very helpful staff
Stayed in November 2024
