Staff in restaurant seemed inexperienced with some miscommunications, but were very polite and friendly and doing their best, perhaps learning some new systems as under new ownership I believe. I had some difficulties using the washing machine and dryer and it was quite expensive. Bathroom exhaust fan is automatically on with the bathroom light and is very loud. No bowls or spoons for byo brekky.

Decent size room with good balcony overlooking pool. Had an electric heater and electric fan - the fan was adequate for comfort on the 30deg+ day we were there. Good lighting. Adequate bathroom with effective exhaust fan, toiletries supplied, daily housekeeping, restaurant breakfast very good value, very friendly staff, nice outdoor heated pool. Beautiful views from several communal indoor and outdoor spaces overlooking the water/harbour, town and mountains, short walk to town and water.

Stayed in January 2024

We had a garden view room, which wasn't much to look at, but it looked like they might be trying to rectify that. There was evidence of garden work being done.

Great location right on the bay. Nice bar terrace to sit and have a drink. Very friendly staff.

Stayed in January 2024

The gardens - so overgrown- blackberries everywhere. I did see people working in clearing some of the garden while there which is promising. Could be beautiful accommodation if there were lovely gardens.

the location

Stayed in January 2024

The main Queen bed was far too soft for me so I couldn't sleep the first night. Instead of the two single beds shown in the picture when I booked the kids had two fold out beds that sunk into the middle with springy mattresses on top. The second night I pulled off the two mattresses (on the fold out beds) and slept on the ground so I could actually get some sleep. Not sleeping well on a short stay away really ruins the whole experience. But if you like a very soft mattress it might not be an issue

Lovely staff, good food at the restaurant and great location.

Stayed in January 2024

The shower was a bit small and water pressure was not good

Comfortable bed and the staff were lovely

Stayed in January 2024

Breakfast menu was simple but that is what I wanted. The deck outside was beautiful.

Stayed in January 2024

delicious coffee, croissant and panini from the restaurant, excellent value for money. Great room, stunning setting.

Stayed in January 2024

Building dated and had limited dinner menu

Friendly staff and close to river with good running track around the river.

Stayed in January 2024

Beds very soft and walls paper thin. Heard the guest next door snoring all night.

Location was overlooking the beach from the restaurant. We had a garden room, with a lovely veranda with a table and chairs. Very quiet considering we were on the car park side. Hardly heard anything from guest arriving. Rooms were spacious.

Stayed in January 2024

The queen bed was uncomfortable, furnishings and hotel in general needs renovations

Great view of the waterfront, good location

Stayed in January 2024

This place was a lot grander that I expected for the price we paid. I liked the layout of the hotel with lobby, sitting areas and different wings. It also had an on-site restaurant. We had a king room with water views and it was beautiful.

Stayed in January 2024

comfortable bed and great view

Stayed in December 2023

Missing microwave or small kitchenette. Could not make warm milk for kids travelling along.

Stayed in January 2024

Nothing

Clean, spacious, well located

Stayed in January 2024

Bed was too small

Close to town

Stayed in January 2024

The restaurant staff were quite rude and disorganised

Clean and good location

Stayed in January 2024

Nothing

How close it was to the town centre.

Stayed in January 2024

nothing much that I recall

Location, restaurant, room, plenty of parking

Stayed in December 2023

Close to town good restaurant

Stayed in December 2023

Our room was very loud all night. The laundry seemed to be on all night and we were right near the stairs. So maybe ask for a room not near the stairs.

Bed was comfortable, location was great, great parking! Overall we would stay again.

Stayed in January 2024

No air conditioning or ceiling fan. Older Hotel in need of renovations. Some repairs done haphazardly, no lift to second floor. Noisy Wooden construction. Bare essentials, no Mosquito spray, some lights did not work. No cutlery. No breakfast.

Location, friendly and efficient Staff. Great outdoor deck. Easy access to lower level. Small working fridge. Abel to get some ice cubes for drinks from the restaurant.

Stayed in January 2024

Great stay and would recommend this hotel. Nothing we didn't like

Very pleasantly surprised at our stay here, as there was so much more to it than just a room, there was also a seperate, very spacious lounge area for guests which is great when the weather might not be so good and you don't want to be confined to your room. The room was clean & the bed very comfortable, which in itself is very important to travellers. We ate in the dining room, the food delicious & fresh and prices very affordable. The new owners appear to be doing a fair bit of work to the hotels surrounding gardens & pool area, this didn't affect our stay at all, but once this is completed it should all be looking good.

Stayed in December 2023

We arrived late after a long day of flight delays and travelling a day the staff went out of their way to ensure we were all fed and settled. The room was an amazing size and accommodated all four of us with ease.

Stayed in December 2023

Do not eat in the restaurant. The food is horribly overpriced and disgusting. Find amazing food in town.

The view was exceptional (lake facing ones) and the room was so comfy and luxurious. Location was great too with easy access to town and walks. Reception staff and our waitress were super friendly.

Stayed in December 2023

Restaurant/bar staff in the evening were a little muddled- long waits for drinks

Good value. Comfortable rooms. Property seems to be under going some major garden renovations, but surrounds were fine.

Stayed in January 2024