1 Quail Street, 7216 St Helens, Australia
#21 of 47 hotels in St Helens
Guests' ChoiceBased on 1269 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.4
Facilities
8.5
Staff
9.1
Value for money
8.5
Free Wifi
8.8
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End of dialog contentReviewed: December 13, 2024
Joseph
AustraliaThe location was amazing and the staff even more so.
Stayed in December 2024
Reviewed: December 13, 2024
Melissa
AustraliaVery noisy room, can here everything upstairs and down,doors slam on everyone's room,you can hear all guests come and go,bed was uneven as 2 mattresses are used for king size which weren't the same hight. The guest above us fell out of bed in the middle of the night,I assume for that reason,uneven mattresses .
Nice room and veiw
Stayed in November 2024
Reviewed: December 11, 2024
Brenton
AustraliaEverything
Stayed in November 2024
Reviewed: December 8, 2024
Julia
United KingdomWe liked everything. Nothing to find fault with
We liked everything about the property . The location was great , the views lovely over the bay even if you didn’t have a water view room as there is plenty of seating areas to admire the birds and bay . All the staff were great and so friendly . Sue on reception was a huge help and Peter the manager helped with a medical issue . The whole hotel was spotlessly clean . Beds and pillows very comfortable.
Stayed in December 2024
Reviewed: December 7, 2024
Judi
AustraliaNothing.
Stayed in December 2024
Reviewed: November 29, 2024
Thomas
AustraliaMy partner and I got absolutely mauled by either bed bugs or fleas during our stay here. Bottom half of both our bodies absolutely ravaged.
Lovely staff and amazing food in the restaurant.
Stayed in November 2024
Reviewed: November 27, 2024
Suzie
AustraliaThe shower was very small
Fantastic location and lovely restaurant
Stayed in November 2024
Reviewed: November 27, 2024
Susan
AustraliaWe liked everything about our stay.
Great location and walking distance to the shops. Great restaurant on site. We had a room with a lovely deck overlooking a lagoon (with resident swan and baby ducks) and the ocean. Although it was a bit wet and windy during our stay, it was still lovely to look out with the curtains open. It was great to use the luggage trolley to get our luggage easily to our room. Very nice hotel.
Stayed in November 2024
Reviewed: November 25, 2024
Leon
AustraliaStayed in room 3. Our bathroom was fitted with assistance bars and plastic shower seats. Neither of us are disabled. We had a very average and expensive lunch in the restaurant and couldn't talk from the very loud and bad music coming from the next door area. No area to boil the kettle. Dated and stained furniture. Resembled a renovated nursing home. Couldn't get out quick enough.
Leaving.
Stayed in November 2024
Reviewed: November 21, 2024
Michelle
AustraliaWe Couldn't have a toaster in the room The balcony was too cold to sit out on it November
Convenience being able to have dinner & drinks at the venue 🩷 Easy to walk to everything in town. Lovely views - loved the swans 🦢 Friendly & helpful staff 😊
Stayed in November 2024
Reviewed: November 21, 2024
Anthony
AustraliaWonderful beads, great food,
It’s soo accessible, the food is awesome and its really right in town
Stayed in November 2024
Reviewed: November 20, 2024
Donald
New Zealandnothing
When we arrived (in the rain) before 2pm, our rooms were naturally not ready, but we were invited into the lounge where a musician was playing. There was food and drinks available. It was a warm and friendly start to our 3 days stay. The hotel is walking distance from shops. The hotel also is in immaculate condition with the gardens are looking great. The room was spotlessly clean and all the staff were extra friendly. We are a couple of Kiwis who have been touring around Tasmania and we found the Panaroma was the very best of all the hotels that we have stayed at.
Stayed in November 2024
Reviewed: November 20, 2024
Roslyn
AustraliaNothing
This was such a pleasant surprise. Great hotel with expansive property and views over black swans on the river. Delicious food and professional staff. Very affordable too!
Stayed in November 2024
Reviewed: November 19, 2024
Vera
AustraliaThe receptionist on arrival (Sue) gave us a carpark view for the entire Booking. Hardly the panorama we were promised . More over There were no Bbq/ areas to enjoy the view or cook the fish he caught. Moreover we tried to pay extra to get a better view and room kitchen for cooking his catch,and was informed that nothing was available. We looked online and there was plenty. The menu was limited and overpriced and not exceptional. The lamb wrap was yum and great value
The lagoon view from restaurant.Amazing for us birdwatcher
Stayed in November 2024
Reviewed: November 16, 2024
Rosana
AustraliaThe bathroom was old, with visible mould, which made it feel unhygienic. The bed was uncomfortable and in poor condition, contributing to a bad night’s sleep. To make matters worse, the room next door was loud, with talking and partying continuing until midnight. Considering the quality of the accommodation, it was extremely overpriced and not worth more than $110 a night. I would not stay here again.
Convenient location walking distance to the town.
Stayed in November 2024
Reviewed: November 13, 2024
Janette
Australianothing
everything was lovely and clean, a beautiful view and the staff were friendly
Stayed in November 2024
Reviewed: November 10, 2024
Jean
AustraliaWow, if we could have stayed longer,we would have. Beautiful spot, large,clean ,well appointed rooms with comfortable bed, happy friendly service, yummy meals, nice public areas with plenty of seating....I could go on and on ...highly recommend the Panorama!
Stayed in November 2024
Reviewed: November 7, 2024
Peter
AustraliaN/a
Very clean and secure. Spacious, well-appointed room with spa and water views. The restaurant has good quality meals at a reasonable price. The staff were terrific and knowledgeable
Stayed in November 2024
Reviewed: November 7, 2024
Amyw
AustraliaStaff were friendly in reception and other restaurant. Excellent location and view.
Stayed in November 2024
Reviewed: November 3, 2024
Jeff
AustraliaDidn't stay long enough.
Friendly staff, great location, great food. It's just typical of the whole of Tasmania.
Stayed in November 2024
Reviewed: November 3, 2024
Carmel
AustraliaGreat spot on the edge of the waterways. Facilities excellent . Handy restaurant on site.
Stayed in November 2024
Reviewed: November 2, 2024
Kareena
AustraliaThere wasn't anything we found we didn't like.
The Resort looks fantastic, new paint and furniture, clean rooms comfortable bed
Stayed in November 2024
Reviewed: November 2, 2024
Diane
AustraliaNothing
Location was close to town. Had beautiful views from the balcony. King sized bed was very comfortable. Spa was lovely after a days walk. Room gets serviced each day.
Stayed in November 2024
Reviewed: November 1, 2024
Jan
United KingdomThere was nothing
Every thing.
Stayed in November 2024
Reviewed: October 29, 2024
Rudolph
AustraliaAmaziiiiing view, seriously it was so calm and beautiful on the first floor facing the ocean. The Jacuzzi was really nice feature and the bathroom was a bit old but they are redoing them and seriously they were not bad at all, I liked it anyways. The beds, style of the room, service were exceptional. I would 100% go there again next time.
Stayed in October 2024
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