Reviews of Treasury on Collins This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
394 Collins Street, 3000 Melbourne, Australia
#2 of 213 hotels in Melbourne
Guests' ChoiceReview Score
Based on 803 hotel reviews
9.2Score breakdown
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Cleanliness
9.7
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Comfort
9.6
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Location
9.8
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Facilities
9.4
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Staff
9.7
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Value for money
9.0
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Free Wifi
9.1
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Reviewed: April 5, 2025
Sam
United Kingdom23 Reviews4 helpful votes10“Would highly recommend! The staff make you feel so special! Beautiful hotel!”- • Leisure trip
- • Family with young children
- • Heritage King Suite
- • Stayed 3 nights
Nothing! Fantastic stay!
Fantastic customer service and lots of extras provided! Staff made the stay memorable and special! Great location and peaceful night of sleep!
Stayed in March 2025
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Reviewed: April 2, 2025
Janet
New Zealand33 Reviews10“We just loved our stay as the thoughtfulness for their guests is exceptional!”- • Leisure trip
- • Couple
- • Heritage Queen Suite
- • Stayed 3 nights
Downstairs is a separate restaurant that can be used as a wedding venue meaning the entrance to the hotel reception is through the side door. Not a major though!
The property is gorgeous! Our Suite on 7th floor was huge and stunningly decorated! The complimentary drink and nibbles on arrival and nibbles during the day was so generous! Breakfast though simple and in a small area on the mezzanine floor was delicious! The staff were ALL SO amazing and could not do enough for us! Full apartment style with kitchenette and laundry. So many small touches…they had thought of their guests needs beautifully!
Stayed in April 2025
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Reviewed: April 1, 2025
Monica
Australia1 review8.0“We enjoyed our stay overall and catching up with interstate friends but would not choose this accommodation again.”- • Leisure trip
- • Couple
- • Heritage King Suite
- • Stayed 5 nights
- • Submitted from a mobile device
As a chemically sensitive person I found the all-pervading artificial scents nauseating. It lacks an appealing lobby and feels disconnected from the non-atmospheric separately managed restaurant at ground level.
Wine Down 4-6pm Breakfasts - fairly simple, but all one needs Quiet and comfortable rooms. Lovely staff.
Stayed in March 2025
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Reviewed: March 25, 2025
Jennifer
New Zealand38 Reviews3 helpful votes8.0“Overall great stay”- • Leisure trip
- • Family with young children
- • Heritage King Suite
- • Stayed 5 nights
- • Submitted from a mobile device
I had a communication problem so that the requested room was not available on arrival later in the day.
Spacious room with small kitchen Good location Great breakfast and enjoyed the snacks that were available.
Stayed in March 2025
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Reviewed: March 24, 2025
Hastin
Singapore1 review8.0Very Good- • Leisure trip
- • Couple
- • Heritage Queen Suite
- • Stayed 5 nights
very helpful staffs and veeeeery warm welcome
Stayed in March 2025
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Reviewed: March 23, 2025
Edward
Australia3 Reviews10“An absolute treasure in the heart of Melbourne.”- • Leisure trip
- • Couple
- • Heritage Queen Suite
- • Stayed 3 nights
- • Submitted from a mobile device
Absolutely nothing to be negative about.
The location is central to access the sites around the city. Trams, restaurants, cultural arenas all within walking distance. Regarding the accommodation you simply have it all. Rooms perfect, modern and very well maintained. Breakfast excellent. Wine down for all guests in the afternoon was a great start to have a wine before heading out for a meal. Lastly the staff… a delight at every point. Helpful and committed.
Stayed in March 2025
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Reviewed: March 22, 2025
Jon
Australia36 Reviews10“Would definitely book this hotel again.”- • Leisure trip
- • Couple
- • Heritage King Suite
- • Stayed 3 nights
- • Submitted from a mobile device
Hard to fault this hotel.
Great location. A charming older style hotel with character. Helpful staff. Comfortable bed. Lovely toiletries. Breakfast were well prepared and generous..good selection of food. Happy hour offered each afternoon for guests.
Stayed in March 2025
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Reviewed: March 19, 2025
Don
Australia2 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Heritage King Suite
- • Stayed 2 nights
- • Submitted from a mobile device
Lack of car parking space to unload and help to get luggage into hotel
Good size room and well maintained
Stayed in March 2025
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Reviewed: March 18, 2025
Fiona
United Kingdom1 review10“Fabulous experience surpassed my expectations”- • Leisure trip
- • Couple
- • Heritage Queen Suite
- • Stayed 2 nights
- • Submitted from a mobile device
Leaving
Excellent location / fabulous room. Very comfortable friendly staff overall superb experience would definitely recommend
Stayed in February 2025
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Reviewed: March 17, 2025
Scott
Australia11 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Heritage King Spa Loft
- • Stayed 5 nights
- • Submitted from a mobile device
Staff were fantastic. Lounge and snacks were such an amazing touch that we really enjoyed. Breakfast was a great mix of hot and cold choices. Room was excellent and comfortable.
Stayed in March 2025
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Reviewed: March 14, 2025
Nathan
Australia1 review9.0“Exceptional Service & Value for Money”- • Leisure trip
- • Family with young children
- • Heritage King Suite
- • Stayed 5 nights
- • Submitted from a mobile device
At first, I thought I could not fault anything.
All staff were extremely friendly and assisted in every way. The buffet breakfast was perfect in every way. Afternoon Wine Down sessions were a great way to relax before dinner. The bar tender who was working every afternoon, was so friendly and the face that everyone needs after a long day. The building itself was like stepping back in time. To stay in a building which was once a large bank - now we are all a part of its history.
Stayed in March 2025
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Reviewed: March 13, 2025
Tomas
New Zealand42 Reviews4 helpful votes8.0Very Good- • Business trip
- • Solo traveler
- • Heritage Queen Suite
- • Stayed 2 nights
- • Submitted from a mobile device
A bit old and fuddy duddy but they’ve done a good job rejuvenating it
Great location and nicely appointed room. Loved the unlimited snacks
Stayed in March 2025
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Reviewed: March 12, 2025
Kerri
Australia4 Reviews8.0“Thank you to all”- • Leisure trip
- • Family with young children
- • Heritage King Suite
- • Stayed 1 night
- • Submitted from a mobile device
Brekky was ok staff were fabulous!!!
Stayed in March 2025
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Reviewed: March 10, 2025
Rosalind
Indonesia9 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Heritage King Two-Bedroom Apartment
- • Stayed 3 nights
- • Submitted from a mobile device
Plants; notable absence of plants, atrium area etc
Children's room had great view of beautiful historic architecture The Wind Down was enjoyable Quiet place Excellent Brekky complete with greens Engaging historic building
Stayed in March 2025
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Reviewed: March 8, 2025
Sofiye
Australia2 Reviews9.0“We were upgraded to a one bedroom apartment”- • Leisure trip
- • Travelers with friends
- • Heritage King Suite
- • Stayed 1 night
- • Submitted from a mobile device
Liked everything. Some people might have had a problem getting into the shower over the bath but it was ok for us.
Location, large apartment, clean, great staff, good breakfast.
Stayed in March 2025
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Reviewed: March 8, 2025
Tara
Australia3 Reviews10“Amazing! Super fancy hotel”- • Leisure trip
- • Family with young children
- • Heritage Balcony Suite
- • Stayed 2 nights
- • Submitted from a mobile device
I wish we could have ordered a latte at breakfast (not out of the machine!)
Staff were incredible, everything was so clean!!
Stayed in February 2025
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Reviewed: March 3, 2025
Roland
United Kingdom3 Reviews9.0“Excellent, clean and well presented hotel in a central location.”- • Leisure trip
- • Couple
- • Heritage One-Bedroom King
- • Stayed 2 nights
- • Submitted from a mobile device
Harris offered a discretionary clean on day 2. Nothing happened. Why can’t you make the bar/restaurant available at the weekend ?
Our third stay. Very comfortable and familiar. Starting to look a little tired and probably needs targeted refurbishing. Service excellent in general. Breakfast good. Evers recommended an Italian restaurant for Sunday evening which was superb.
Stayed in March 2025
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Reviewed: March 3, 2025
Woody
Australia1 review10Exceptional- • Leisure trip
- • Couple
- • Heritage Queen Suite
- • Stayed 2 nights
- • Submitted from a mobile device
There wasn't anything we didn't like.
All staff were very friendly and attentive to our needs, customer service was a very high quality and we were very impressed. Breakfast was delicious, location was very walkable to Bourke St Mall, Melbourne Central and Chinatown. Room was spacious and clean. We would definitely stay again!
Stayed in March 2025
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Reviewed: February 20, 2025
Yung
Vietnam3 Reviews9.0“I will go back here.”- • Business trip
- • Couple
- • Heritage Balcony Suite
- • Stayed 2 nights
I wish there is more hooks for me and my husband to hang our towels to reuse them, as there are two rolled towels above the toilets which is not so hygiene.
I love the smell of cleanliness. Thanks for keeping the property in good condition.
Stayed in February 2025
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Reviewed: February 18, 2025
Nancy
United States6 Reviews10Exceptional- • Leisure trip
- • Solo traveler
- • Heritage King Suite
- • Stayed 3 nights
Very well-appointed accommodations; contemporary and comfortable. Breakfast was better than expected, with plenty of variety. Staff are very welcoming and helpful. Location is ideal!
Stayed in December 2024
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Reviewed: February 18, 2025
Chohye
New Zealand44 Reviews3 helpful votes10Exceptional- • Family with young children
- • Heritage King Suite
- • Stayed 4 nights
- • Submitted from a mobile device
Nothing
Everything, especially breafast, lounges, complimentay daily wine abd room
Stayed in February 2025
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Reviewed: February 17, 2025
Tracey
United States76 Reviews8 helpful votes9.0“A haven in the CBD”- • Business trip
- • Solo traveler
- • Heritage One-Bedroom King
- • Stayed 4 nights
N/A
Comfortable and welcoming, with wonderful little touches. Wine down was a personal favourite!
Stayed in February 2025
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Reviewed: February 17, 2025
Natalie
Australia3 Reviews1 helpful vote10“Absolutely Gorgeous”- • Leisure trip
- • Couple
- • Heritage Queen Suite
- • Stayed 3 nights
,
The staff were fabulous and kind , especially Harris who was EXPECTIONAL, extremely warm, kind, engaging, just all round fantastic. The premises is gorgeous and has great touches back to the old era. Rooms were beautifully appointed, and breakfast was lovely.
Stayed in February 2025
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Reviewed: February 16, 2025
Jacqueline
Australia13 Reviews9.0“Loved the place”- • Leisure trip
- • Couple
- • Heritage Queen Suite
- • Stayed 2 nights
- • Submitted from a mobile device
A property with history and maintenance of character
Stayed in February 2025
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