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  5. Reviews of Novotel Vines Resort Swan Valley

Reviews of Novotel Vines Resort Swan Valley This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Verdelho Drive, The Vines, 6069 Upper Swan, Australia

#3 of 3 hotels in Upper Swan

Guests' Choice

Review Score

Based on 1477 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.8

  • Facilities

    8.4

  • Staff

    8.5

  • Value for money

    7.9

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 9, 2025

    9.0
    Nice venue, great staff, but left feeling a little underwhelmed..
    • Family with young children
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Good location 10 mins from local amenities, shops, and services. The room was very spacious, clean, and comfortable. Good selection of beers and wine at the bar. Menue was a little "Run of the mill," mainly Pub food. Not really a restaurant feel. A little understaffed at times in the bar area. Would go again but didn't quite meet our expectations.

    Stayed in April 2025

  • Reviewed: April 8, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The coffee machine in the room did not work very well and was in desperate need of an upgrade.

    Beautiful tranquil surrounds.

    Stayed in April 2025

  • Reviewed: March 31, 2025

    8.0
    Executive room was clean and spacious.
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast wasn’t worth the money

    Stayed in March 2025

  • Reviewed: March 25, 2025

    8.0
    Very relaxing will definitely stay again
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Was really hit and we forgot bathers. Shame they didn’t sell them. The air conditioner was extremely noisy.

    Beautiful location and grounds.

    Stayed in March 2025

  • Reviewed: March 23, 2025

    8.0
    Nature abode in Swan valley yet close to city, wineries and so much more
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Careless attitude of staff

    Strategic location in Swan valley yet close to nature , Can see wild kangaroos/lots of birds literally everyday from the comfort of your balcony

    Stayed in March 2025

  • Reviewed: March 23, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Good location to stay at for Sandalford concerts and shuttle bus pick up.

    Stayed in March 2025

  • Reviewed: March 23, 2025

    7.0
    Enjoyed our stay. Not sure about going back to the apartments again maybe the main hotel.
    • Leisure trip
    • Group
    • Three-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    The carpet looked as though it hadn’t been vacuumed, we had no power but that was promptly fixed. There was no internet and the tv had no signal.

    The apartment was nice and spacious .

    Stayed in February 2025

  • Reviewed: March 23, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Happy with most things

    Clean rooms 👌

    Stayed in March 2025

  • Reviewed: March 17, 2025

    8.0
    Great little staycation with kids. Easy and kept them happy which helped us enjoy it
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The outside needs some love. Just a vac and clean up by a gardener. Pools a tad mucky at the bottom and main pool would be great with heating, it was freezing.

    The orientation of the rooms next to the pool and restaurants is great for kids Bed was very comfy and room spacious

    Stayed in March 2025

  • Reviewed: March 12, 2025

    9.0
    Sole traveler.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    Situation.

    Stayed in March 2025

  • Reviewed: March 11, 2025

    9.0
    Great resort, staff, food, views and kangaroos!
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights

    Can't actually think of anything! I had a great stay there!

    The staff were friendly and helpful. Just loved the Kangaroo Safari! Lovely man who led the tour. Food choice and service was excellent. Great to be able to get a cocktail near the pool. Loved the balcony overlooking the centre gardens that were beautifully kept.

    Stayed in March 2025

  • Reviewed: March 11, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing at all.

    Beds were super comfortable, pillows great. Room was very ordered with plenty of space. Restaurants suited us perfectly.

    Stayed in March 2025

  • Reviewed: March 10, 2025

    9.0
    We had a very relaxing stay, beautiful room with 2queen size beds. Was very quiet.
    • Leisure trip
    • Couple
    • Standard Twin Room with Two Queen Beds
    • Stayed 2 nights

    Parking was a bit of a walk.

    The buffet breakfast is superb, great variety, very fresh good seating.

    Stayed in March 2025

  • Reviewed: March 9, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Really loud in the mornings. Trolleys for room service and cleaners are really loud going over the bricks. Felt like a train going by!

    Rooms were very big and the pool area was lovely. Mini golf and golf, good to keep busy during the day and really just liked relaxing up here seeing the roos.

    Stayed in March 2025

  • Reviewed: March 9, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The air conditioner wasn’t working properly on one of the hottest days

    The location

    Stayed in February 2025

  • Reviewed: March 8, 2025

    7.0
    Good facilities but a little overpriced.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Size of room fridge. Choice of coffee and tea facilities in room.

    Room was big but a bit cramped near the bed. Breakfast was OK. Facilities clean and in good condition. Very good gym.

    Stayed in February 2025

  • Reviewed: March 6, 2025

    8.0
    Nice location to attend family wedding
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Evening food options limited

    Location and pool

    Stayed in March 2025

  • Reviewed: March 4, 2025

    7.0
    Overal lovely resort, just abit disappointed by the outlook/ view from our room.
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Our outlook was of a tennis court, which was abit run down eg you could see piles of plastic palettes on the other side of the court. I think work needs to be done to make this side of the resort nicer for guests.

    Lovely grounds, clean comfortable room. Great facilities. The cafe was great for dinner, food was yummy. And buffet breakfast was very nice. Staff were friendly and helpful. We would stay again, but request a room in a different part of the resort.

    Stayed in March 2025

  • Reviewed: March 3, 2025

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Three-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    We had a few days for a girls weekend away. Our unit was very old and tired, it needs renovation. Apart from that the resort facilities, cafe and location are superb.

    Stayed in March 2025

  • Reviewed: March 3, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast options could have been better. The only cereal options were coco pops and muesli

    Great room and facilities with plenty of space. Great pool area

    Stayed in March 2025

  • Reviewed: March 2, 2025

    8.0
    Would definitely stay again
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night

    Apartment is a little tired, but is very comfortable and has everything needed.

    Great size apartment for 4 people. Everything you need. Amazing views of lakes, golf course, kangaroos, ducks and other birds. Great breakfast.

    Stayed in February 2025

  • Reviewed: February 28, 2025

    8.0
    Very enjoyable stay - needs some upgrades - but good value for money and location was perfect.
    • Business trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 4 nights

    We encountered a few maintenance issues with the 3-bedroom apartment - the toaster tripped the power - the original coffee machine leaked and the replacement pooled water around the base. The exhaust fan in the en-suite stopped functioning halfway through our stay. These are issues you can't plan for but I think it indicates the apartment would benefit from a pre-emptive maintenance check.

    The configurations we booked perfectly suited the needs of our group. Lovely quiet location with enough facilities for diversion. The pool was a winner with the grand children - the ability to self cater was vital for the family. Location in the Swan Valley also provided loads of alternatives to keep everyone happy.

    Stayed in February 2025

  • Reviewed: February 23, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful, open, green

    Stayed in February 2025

  • Reviewed: February 23, 2025

    8.0
    Great hotel and location, perfect wedding venue, don’t bother with breakfast at extra cost
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast! Whilst the food and service in the hotel bar on our first evening and wedding on the second were excellent the breakfast service really let the hotel down. Tables were not cleared, some for the whole time we were in the restaurant and the breakfast served was tasteless and not of the same quality as other areas of the hotel, definitely not value for money, would have cancelled on the 2nd day if not pre paid.

    Lovely location, attended from UK for a wedding, had a great stay

    Stayed in February 2025

Showing 1 - 25

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